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Associate It Support Jobs in Milwaukee, WI (NOW HIRING)

mcw

IT Support Tech

Milwaukee, WI

$21.25 - $29/hr

Associate's degree in Information Technology or a related field preferred. Experience: * Minimum of 2 years of experience in IT support or a related technical role. * Familiarity with Microsoft ...

Mister Car Wash

IT Support Tech

Colorado Springs, CO · On-site

$21.25 - $29/hr

Associate's degree in Information Technology or a related field preferred. Experience: * Minimum of 2 years of experience in IT support or a related technical role. * Familiarity with Microsoft ...

Pomeroy

IT Support Specialist

Milwaukee, WI · On-site

IT Specialist/IT Support Success Criteria: Achieve goals/targets defined as IT KPIs and Global Service Desk KPIs Resolve Incidents, Service Requests, and other tasks within their deadlines. Good ...

maysteel

IT Support Specialist II

Allenton, WI · On-site

Associate's or Bachelor's degree in Information Technology or related field preferred. * Minimum of 5 years of IT support experience. * Strong knowledge of Windows, Microsoft 365, Active Directory ...

Zizzl

IT Support Technician

Milwaukee, WI

$21.25 - $29/hr

The IT Support Technician will provide hands-on technical support to employees and to maintain the ... Associate or bachelor's degree in information technology or a related field, or the equivalent of 3 ...

New

Zizzl health

IT Support Technician

Milwaukee, WI · On-site

$21.25 - $29/hr

The IT Support Technician will provide hands-on technical support to employees and to maintain the ... Associate or bachelor's degree in information technology or a related field, or the equivalent of 3 ...

New

The Scan Group

Be Seen First

IT Senior Support Technician

Waukesha, WI · On-site

$24 - $32/hr

IT Senior Support Technician , Responsibilities, Requirements & Goals In this role, you will contribute to our company by continuously improving infrastructure through simplification, modernization ...

Urgent

Fox

IT Support Technician

Milwaukee, WI

$21.25 - $29/hr

Fox 6 WITI, the Fox O&O in Milwaukee, WI seeks an experienced IT Support Technician. The ideal candidate will assist FOX Technology with technical support of desktop computers, servers, network ...

FOX News Network, LLC

IT Support Technician

Milwaukee, WI · On-site

$21.25 - $29/hr

Fox 6 WITI, the Fox O&O in Milwaukee, WI seeks an experienced IT Support Technician. The ideal candidate will assist FOX Technology with technical support of desktop computers, servers, network ...

Brenntag AG

IT Support Engineer L1

Wauwatosa, WI

Support onboarding and offboarding processes including equipment setup and decommissioning ... Associate's or bachelor's degree in IT, Computer Science, or related field preferred (We are ...

Brenntag AG

IT Support Engineer L1

Wauwatosa, WI · On-site

Support onboarding and offboarding processes including equipment setup and decommissioning ... Associate's or bachelor's degree in IT, Computer Science, or related field preferred (We are ...

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All JobsAssociate It Support JobsAssociate It Support Jobs in Milwaukee, WI

Associate It Support information

See Milwaukee, WI salary details

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How much do associate it support jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for associate it support in Milwaukee, WI is $19.28, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $20.87 per hour, depending on experience, location, and employer.

What is an associate IT support?

Associate IT Support roles are entry-level positions responsible for assisting with basic technical issues, troubleshooting hardware and software problems, and providing support to end-users within an organization. They often handle tasks like resetting passwords, installing software, setting up workstations, and responding to IT help desk tickets. These roles serve as a starting point for a career in information technology, offering valuable experience and exposure to a wide range of IT systems and processes.

What are the key skills and qualifications needed to thrive as an associate IT support, and why are they important?

To thrive as an Associate IT Support, a solid understanding of computer hardware, operating systems, networking basics, and troubleshooting techniques is essential, often supported by a relevant degree or certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common enterprise software is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for assisting users and resolving issues efficiently. These skills ensure timely technical support, minimize downtime, and help maintain smooth IT operations within an organization.

What are some common challenges faced by associate IT support professionals, and how can they effectively address them?

Associate IT Support professionals often encounter challenges such as troubleshooting a wide range of technical issues under time pressure and managing multiple support requests simultaneously. Effective communication is key, as they must clearly explain solutions to users with varying levels of technical knowledge. Staying organized, prioritizing tickets, and continuously updating their technical skills can help them overcome these challenges. Collaborating closely with other IT team members and utilizing knowledge bases or documentation also contributes to quicker problem resolution.

What is the difference between Associate It Support vs Help Desk Technician?

AspectAssociate It SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI-SCA
Work EnvironmentCorporate, SMBs, IT departmentsHelp desks, IT support centers, customer service
Job ResponsibilitiesBasic troubleshooting, hardware/software support, user assistanceResponding to user issues, ticket management, troubleshooting

Associate It Support and Help Desk Technician roles often overlap in certifications and work environments. Both provide technical support, but Associate It Support may involve more proactive hardware and network tasks, while Help Desk Technicians focus on user issue resolution and ticket handling. Understanding these differences helps job seekers target the right roles in IT support.

How to get an entry-level associate IT support job?

To secure an entry-level associate IT support position, candidates should obtain relevant certifications such as CompTIA A+, develop basic technical skills, and gain hands-on experience through internships or personal projects. Strong communication skills and familiarity with common tools like ticketing systems and remote support software are also beneficial.

What are the most commonly searched types of It Support jobs in Milwaukee, WI?

The most popular types of It Support jobs in Milwaukee, WI are:

What are popular job titles related to Associate It Support jobs in Milwaukee, WI?

For Associate It Support jobs in Milwaukee, WI, the most frequently searched job titles are:

What job categories do people searching Associate It Support jobs in Milwaukee, WI look for?

The top searched job categories for Associate It Support jobs in Milwaukee, WI are:

What cities near Milwaukee, WI are hiring for Associate It Support jobs?

Cities near Milwaukee, WI with the most Associate It Support job openings:

Associate It Support jobs near you
Infographic showing various Associate It Support job openings in Milwaukee, WI as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $40,098 per year, or $19.3 per hour.

IT Support Tech

Milwaukee, WI

mcw
Construction • 1 - 10 employees
Learn more about mcwexternal

$21.25 - $29/hr

Full-time

Posted 11 days ago

Job description

We’re currently seeking an IT Support Tech to join our team!

The IT Support Technician provides comprehensive technical support across the organization, ensuring consistent, secure, and responsive IT operations. This role serves both onsite and remote users by resolving hardware, software, and network issues independently and collaboratively. With increased scope and autonomy, it contributes to system deployment, infrastructure reliability, and documentation that empowers end users and junior technicians.

What You Will Do:

Technical Support & Troubleshooting: 

  • Deliver Tier 1–2 support for internal users across multiple sites.
  • Resolve a broad range of hardware and software issues via the service desk.
  • Independently diagnose and troubleshoot complex problems; escalate where necessary.
  • Foster relationships with end users through responsive communication and issue resolution.

System Configuration & Maintenance:

  • Build and configure systems including desktops, laptops, and peripheral devices.
  • Perform Installs, updates, patching, and preventative maintenance of software and IT assets per company standards.
  • Support lifecycle management of IT equipment across locations.

Network & Infrastructure Support:

  • Assist with LAN/WAN, Wi-Fi, VOIP, and connectivity troubleshooting.
  • Monitor and maintain network devices, addressing routine performance issues.
  • Contribute to infrastructure improvements and system reliability.

Documentation & Field Support:

  • Develop and update technical documentation and user guides.
  • Maintain service records in the ticketing platform.

Note: The job duties above provide a general sense of the role; though, additional duties may be assigned as necessary.

How You Will Shine:

Education:

  • High school diploma or GED required.
  • Associate’s degree in Information Technology or a related field preferred.

Experience:

  • Minimum of 2 years of experience in IT support or a related technical role.
  • Familiarity with Microsoft Office Suite and service desk platforms.
  • Experience supporting diverse IT environments and troubleshooting hardware/software issues.
  • Licenses/Certifications (preferred):

  • CompTIA Fundamentals +/ CompTIA A + or Comparable.

Ability to Travel:

  • Up to 25%

Knowledge, Skills, & Abilities:

  • Strong desire to learn and grow in a technical environment.
  • Excellent customer service and organizational skills.
  • Effective written and verbal communication abilities.
  • Ability to multi-task and manage time efficiently.
  • Proficiency in supporting diverse networks and IT systems.
  • Willingness to travel frequently and adjust to changing schedules.

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