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Remote It Support Jobs in Milwaukee, WI (NOW HIRING)

IT Specialist - Security

Menomonee Falls, WI · On-site +1

$113K - $165K/yr

... remote candidates will be considered. The expected annual salary range for this role is $113000 ... Support operational functions of global, business critical IT systems. Work with Business ...

US Remote Dallas and Scottsdale preferred Overview: The Senior Director, Finance IT is a senior ... Support AR, billing, collections, and revenue recognition technology. * Budget & Forecasting: Own ...

E-Logic Inc. is seeking an experienced Senior IT Recruiter to support Milwaukee Transport Services (MTS). This position will lead full-cycle recruitment efforts for highly specialized Information ...

Senior IT Portfolio & Governance Lead

Milwaukee, WI · On-site +1

$129K - $129K/yr

The Senior IT Portfolio & Governance Lead supports the execution and continuous improvement of ... Remote position located in the USA. At Cepheid, our vision is to be the leading provider of ...

IT Architect V

Racine, WI · Remote

$65 - $80/hr

Remote Start Date: ASAP Duration: Contract, 6 months Compensation Range: $65-$80/hr Benefits ... Design and deploy AI and data services on Azure, supporting advanced analytics, machine learning ...

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Remote It Support information

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How much do remote it support jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for remote it support in Milwaukee, WI is $24.70, according to ZipRecruiter salary data. Most workers in this role earn between $20.38 and $27.93 per hour, depending on experience, location, and employer.

What is a remote IT support specialist?

A Remote IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees over the internet or phone, rather than in person. They help resolve software, hardware, network, and other IT-related issues remotely by using tools that allow them to access computers and systems from afar. This role is essential for businesses with distributed teams or customers, ensuring that technical problems are addressed quickly and efficiently without the need for on-site visits.

What are the key skills and qualifications needed to thrive as a remote IT support professional?

To thrive as a Remote IT Support professional, you need strong troubleshooting abilities, a solid understanding of operating systems and networking, and often a relevant certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this role. These skills ensure efficient resolution of technical issues, high customer satisfaction, and the maintenance of secure and reliable IT systems.

What are some common challenges faced by remote IT support specialists and how can they be addressed?

Remote IT Support specialists often face challenges such as troubleshooting issues without physical access to devices, communicating complex technical concepts clearly to users, and managing multiple support tickets simultaneously. To overcome these, it's important to utilize reliable remote access tools, maintain clear and empathetic communication with clients, and develop strong organizational skills for effective ticket management. Proactively documenting solutions and collaborating with other IT team members can also help streamline support and reduce recurring issues.

What is the difference between Remote It Support vs Remote Network Technician?

AspectRemote It SupportRemote Network Technician
CertificationsCompTIA A+, Microsoft Certified, Network+Cisco CCNA, CompTIA Network+
Work EnvironmentHelp desk, troubleshooting end-user issues, remote supportNetwork infrastructure, configuring routers/switches, remote network monitoring
Industry UsageIT service providers, tech support companies, internal IT teamsTelecommunications, enterprise networks, data centers

Remote It Support and Remote Network Technician roles share certifications like CompTIA A+ and Network+, but differ mainly in focus. Remote It Support handles end-user issues and software troubleshooting, while Remote Network Technicians focus on network infrastructure and hardware. Both roles are vital in IT, often working remotely for tech companies or internal IT departments, but they serve different technical needs within organizations.

Can I work remotely as a remote IT support?

Yes, remote IT support roles are common and often involve troubleshooting, remote desktop tools, and communication skills. Many companies offer remote positions that require technical knowledge, certifications, and the ability to work independently from home.

How much does remote IT support pay?

Remote IT support technicians typically earn between $40,000 and $70,000 annually, depending on experience, certifications, and the complexity of support provided. Entry-level roles may start around $35,000, while experienced professionals with certifications like CompTIA A+ or Network+ can earn higher salaries. Compensation can also vary based on the employer and geographic location of the company or client base, even for remote positions.

What is the best remote IT support job to work remotely?

Remote IT support jobs typically include roles such as help desk technician, technical support specialist, or remote support analyst. These positions often require strong troubleshooting skills, knowledge of remote management tools, and certifications like CompTIA A+ or Network+; they usually offer flexible schedules and can be performed from home with minimal on-site requirements.

What are the most commonly searched types of It Support jobs in Milwaukee, WI?

The most popular types of It Support jobs in Milwaukee, WI are:

What are popular job titles related to Remote It Support jobs in Milwaukee, WI?

For Remote It Support jobs in Milwaukee, WI, the most frequently searched job titles are:

What job categories do people searching Remote It Support jobs in Milwaukee, WI look for?

The top searched job categories for Remote It Support jobs in Milwaukee, WI are:

What cities near Milwaukee, WI are hiring for Remote It Support jobs?

Cities near Milwaukee, WI with the most Remote It Support job openings:

Infographic showing various Remote It Support job openings in Milwaukee, WI as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $51,373 per year, or $24.7 per hour.

IT Specialist - Security

Eaton

Menomonee Falls, WI • On-site, Remote

$113K - $165K/yr

Full-time

Medical, Retirement

Posted 5 days ago


Eaton rating

7.8

Company rating: 7.8 out of 10

Based on 227 frontline employees who took The Breakroom Quiz

169th of 545 rated manufacturers


Job description

Eaton's Corporate Sector division is currently seeking a IT Specialist - Security. The preference is for this role is to by on a hybrid schedule at a US Eaton facility, however remote candidates will be considered. The expected annual salary range for this role is $113000 - $165000 a year.

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations. What you'll do: Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere.

We are guided by our commitment to do business right, to operate sustainably and to help our customers manage power today and well into the future. By capitalizing on the global growth trends of electrification and digitalization, we're accelerating the planet's transition to renewable energy and helping to solve the world's most urgent power management challenges. Eaton was founded in 1911 and has recently celebrated its 100th anniversary on the New York Stock Exchange this year.

In 2023, we generated $23.2 billion in sales and serve customers in more than 160 countries. We make what matters work. The main purpose of this position is to engineer, deliver, architect, and support solutions to address business and technical requirements, leveraging standard principles and patterns that follow Eaton's security and networking standards

This position is focused on building, delivering, maintaining, and updating all aspects of site-based infrastructure security next generation firewalls, IT/OT segmentation, traditional networking services (routing, switching, wireless), F5 load balancers, DNS, automation technologies (Ansible/Terraform/Python), and team processes. What you'll do: Provide input as a subject matter expert and leader to security and network design principles, engineering/architecture, delivery, support, and life cycle management. Lead projects/initiatives and work with resources across multiple IT and business functions to deliver technology, platform, and system solutions to meet customer requirements, providing solution options, making recommendations, highlighting operational or security risks, as well as providing alternative solutions.

Perform monitoring and lifecycle functions on platforms, networks, and systems to ensure required performance, availability, and capacity. Identify process improvements to drive overall team and IT efficiency, while delighting our customers. Support operational functions of global, business critical IT systems.

Work with Business Relationship Managers and various lines of business to deploy and secure network aware solutions. Configure, deploy, and maintain hardware-based and software-based security tools that support network and endpoint posture. Continually determine process, configuration, and deployment efficiencies with automation technologies including Ansible, Terraform, Python, Powershell, Perl, Security/Network Management systems, and homegrown solutions.

Tune and optimize existing systems to minimize external threats and meet internal needs, balancing security, operations, engineering, and delivery. Collaborate with Information Security stakeholders to improve prevention, detection and response. Support network and security related activities for acquisitions/divestitures.

Qualifications: Required (Basic) Qualifications: Bachelor's degree from an accredited institution Minimum of seven (7) years of experience in the IT field with and minimum of three (3) years of experience in Network and Security technologies. Must be legally authorized to work in the United States without company sponsorship, now or in the future. No relocation benefit is being offered for this position.

Only candidates that currently reside within the immediate geographical area of 50 miles of a US Eaton facility. Remote candidates who meet this location requirement may also be considered Preferred Qualifications: Bachelor's degree from an accredited institution in Information Systems or Cyber Security Network and Security certifications (Examples include applicable security certifications, CCNA/CCNP, Cloud-based certifications, F5) Agile mindset focusing on strong analytical and problem-solving skills, multi-tasking, time-management, and team-oriented initiatives. Firewall configuration, deployment and management (Checkpoint NGFW, Legacy Juniper SSG, Airgap).

Configuring Virtual Private Networks and DMZ segments (GRE, IPSEC, etc.) Expert knowledge of Layer 3 routed protocols including IPv4 and IPv6, as well as Layer 3 routing protocols including BGP, OSPF, static routing. Expert knowledge of Layer 4 transport layer protocols including TCP/UDP, port-filtering, etc. Cisco switching platforms including Catalyst 3600/3800/9200/9300 (IOS and IOS-XE), Nexus 9Ks (NX-OS and ACI), and associated network switching technologies

Cisco wireless platforms including various Wireless LAN controllers and Access Point models, and authentication/authorization technologies (Cisco ISE). Network Management/Monitoring Systems - Checkpoint Smartconsole, Algosec, Cisco DNA Center, Cisco Prime, IP Address Mgmt systems, SolarWinds, Dynatrace, etc. Engineering, management, and support of Eaton's public cloud solutions (PaaS, SaaS, IaaS) working across multiple different providers (Azure, OCI, AWS, Alibaba, GCP).

Remote computing and Intrusion Detection / Prevention systems. Familiarity with Linux/Unix operating systems via CLI. Domain Name System (DNS) and Security Proxy administration.

Check Point GAIA firewalls (DMZ, VPN, IPS, PBR, VSX), Zscaler ZIA, ZPA, and Airgap, F5 Big IP platform (DNS, Load balancing, WAF, iRules), JIRA, Service Now, Cisco ISE (RADIUS & TACACS), WAN technologies and SD-WAN concepts, Certificate Management. What we offer: Competitive compensation and benefits package Flexible working solutions Excellent working environment - safety and ethics are important for us Culture & Values - we are more than the products we invent and produce - the way we do business is just as important. At Eaton, our values and culture define who we are - both individually and as an organization - and direct our activities every day Learning & Development - we invest in our employees for the long term - not just with salary and benefits, but with ongoing learning and development opportunities, made available through Eaton University At EATON we are committed to ensuring equal employment opportunities for job applicants and employees.

Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law. All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates' privacy rights and data security will be protected in accordance with applicable laws.

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Eaton believes in second chance employment.

Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws. You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number. We know that good benefit programs are important to employees and their families.

Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.


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About Eaton

Sourced by ZipRecruiter

Industry

Electrical equipment, appliance, and component manufacturing

Company size

10,000+ Employees

Headquarters location

Cleveland, OH, US