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Associate It Support Jobs in Jefferson, WI (NOW HIRING)

Manpower

IT Support Specialist

Madison, WI · Hybrid

$23/hr

As an IT Support Specialist, you will be part of the IT department supporting the entire ... Associate's degree in information technology, computer science, or related field preferred

SHINE Technologies LLC

IT Support Specialist

Fitchburg, WI · On-site

$25 - $28/hr

The IT Support Specialist takes ownership of incidents through resolution, identifies root causes of recurring issues, and collaborates with other IT teams to improve end user technology, reliability ...

Diamond Assets

IT Support Specialist II

Milton, WI · On-site

Job Title: IT Support Specialist 2 The IT Support Specialist 2 is an experienced technical resource who serves both internal and external clients and acts as the primary escalation point for first ...

Diamond Assets

IT Support Specialist II

Milton, WI · On-site

Job Title: IT Support Specialist 2 The IT Support Specialist 2 is an experienced technical resource who serves both internal and external clients and acts as the primary escalation point for first ...

Diamond Assets

IT Support Specialist II

Milton, WI · On-site

Job Title: IT Support Specialist 2 The IT Support Specialist 2 is an experienced technical resource who serves both internal and external clients and acts as the primary escalation point for first ...

U.S. Navy

IT Support Specialist

Vernon, WI · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Mukwonago, WI · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Lake Mills, WI · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Johnson Creek, WI · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Pewaukee, WI · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Jefferson, WI · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Waukesha, WI · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Cottage Grove, WI · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

De Forest, WI · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Neosho, WI · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

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All JobsAssociate It Support JobsAssociate It Support Jobs in Jefferson, WI

Associate It Support information

See Jefferson, WI salary details

$9

$18

$26

How much do associate it support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for associate it support in Jefferson, WI is $18.37, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $19.86 per hour, depending on experience, location, and employer.

What is an associate IT support?

Associate IT Support roles are entry-level positions responsible for assisting with basic technical issues, troubleshooting hardware and software problems, and providing support to end-users within an organization. They often handle tasks like resetting passwords, installing software, setting up workstations, and responding to IT help desk tickets. These roles serve as a starting point for a career in information technology, offering valuable experience and exposure to a wide range of IT systems and processes.

What are the key skills and qualifications needed to thrive as an associate IT support, and why are they important?

To thrive as an Associate IT Support, a solid understanding of computer hardware, operating systems, networking basics, and troubleshooting techniques is essential, often supported by a relevant degree or certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common enterprise software is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for assisting users and resolving issues efficiently. These skills ensure timely technical support, minimize downtime, and help maintain smooth IT operations within an organization.

What are some common challenges faced by associate IT support professionals, and how can they effectively address them?

Associate IT Support professionals often encounter challenges such as troubleshooting a wide range of technical issues under time pressure and managing multiple support requests simultaneously. Effective communication is key, as they must clearly explain solutions to users with varying levels of technical knowledge. Staying organized, prioritizing tickets, and continuously updating their technical skills can help them overcome these challenges. Collaborating closely with other IT team members and utilizing knowledge bases or documentation also contributes to quicker problem resolution.

What is the difference between Associate It Support vs Help Desk Technician?

AspectAssociate It SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI-SCA
Work EnvironmentCorporate, SMBs, IT departmentsHelp desks, IT support centers, customer service
Job ResponsibilitiesBasic troubleshooting, hardware/software support, user assistanceResponding to user issues, ticket management, troubleshooting

Associate It Support and Help Desk Technician roles often overlap in certifications and work environments. Both provide technical support, but Associate It Support may involve more proactive hardware and network tasks, while Help Desk Technicians focus on user issue resolution and ticket handling. Understanding these differences helps job seekers target the right roles in IT support.

How to get an entry-level associate IT support job?

To secure an entry-level associate IT support position, candidates should obtain relevant certifications such as CompTIA A+, develop basic technical skills, and gain hands-on experience through internships or personal projects. Strong communication skills and familiarity with common tools like ticketing systems and remote support software are also beneficial.

What cities near Jefferson, WI are hiring for Associate It Support jobs?

Cities near Jefferson, WI with the most Associate It Support job openings:

Associate It Support jobs near you

IT Support Specialist

Manpower

Madison, WI • Hybrid

$23/hr

Full-time

Medical, Dental, Life, Retirement

Posted 13 days ago

Job description

Our client, a leading organization in the technology sector, is seeking an IT Support Specialist to join their team. As an IT Support Specialist, you will be part of the IT department supporting the entire organization. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a proactive attitude, which will align successfully in the organization.

Job Title: IT Support Specialist

Location: Madison, WI (Hybrid)

Pay Range: $23/hr

Shift: Monday - Friday 8am - 5pm

What's the Job?

  • Provide timely and effective responses to help desk requests and technical support issues
  • Troubleshoot and resolve hardware, software, and connectivity issues for end users
  • Set up, configure, and deploy laptops, desktops, mobile devices, and peripherals for new and existing employees
  • Manage equipment inventory, business applications, and applicable licensing
  • Assist with onboarding and offboarding technology needs, including account provisioning and equipment collection

What's Needed?

  • High School diploma or equivalent required; Associate's degree in information technology, computer science, or related field preferred
  • CompTIA A+ certification required
  • CompTIA Network+ certification required
  • One or more years of experience in IT support, help desk, or related role preferred
  • Basic knowledge of network infrastructure, servers, and enterprise applications

What's in it for me?

  • Opportunity to work in a collaborative hybrid environment with a supportive team
  • Ongoing learning and professional development opportunities
  • A positive and inclusive workplace culture that values diversity and innovation
  • Engagement in meaningful community initiatives through our charitable foundation AE Cares
  • Access to a variety of resources to support your career growth and well-being

Upon completion of waiting period associates are eligible for:

  • Medical and Prescription Drug Plans
  • Dental Plan
  • Supplemental Life Insurance
  • Short Term Disability Insurance
  • 401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis and Talent Solutions.

Manpower® is a global leader in contingent staffing and permanent resourcing, providing companies with strategic and operational flexibility and creating talent at scale. Our specialized recruiting teams assess and guide talent into meaningful, sustainable employment, while our PowerSuite technology enables deeper insight and smarter matching, helping candidates find opportunities that align with their strengths, experience, and career goals.

In this constantly shifting world, our flexible workforce solutions provide companies with the business agility needed to succeed. Manpower is part of the ManpowerGroup® (NYSE: MAN) family of brands, which also includes Experis and Talent Solutions. For more information about Manpower, follow us on LinkedIn, Facebook, X and Instagram.

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About Manpower

Sourced by ZipRecruiter

Manpower is a world leader in employment services, creating and delivering services that enable job seekers and employers to win in the changing world of work. Founded in 1948, Manpower creates ideal temporary and permanent employment matches across skill, industry and business need, and provides workforce solutions to improve operational efficiency, performance and cost containment.

Industry

Recruiting and staffing services and human resource programs administration

Company size

10,000+ Employees

Headquarters location

Milwaukee, WI, US

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