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Associate It Support Jobs in Mequon, WI (NOW HIRING)

maysteel

IT Support Specialist II

Allenton, WI · On-site

Associate's or Bachelor's degree in Information Technology or related field preferred. * Minimum of 5 years of IT support experience. * Strong knowledge of Windows, Microsoft 365, Active Directory ...

MPE-Inc

IT Support Technician

Milwaukee, WI · On-site

$23 - $28/hr

The IT Support & Systems Technician provides hands‑on technical support across office, warehouse, and manufacturing environments. This role serves as the first point of contact for IT issues and ...

Fox

IT Support Technician

Milwaukee, WI · On-site

$21.25 - $29/hr

Fox 6 WITI, the Fox O&O in Milwaukee, WI seeks an experienced IT Support Technician. The ideal candidate will assist FOX Technology with technical support of desktop computers, servers, network ...

FOX News Network, LLC

IT Support Technician

Milwaukee, WI · On-site

$21.25 - $29/hr

Fox 6 WITI, the Fox O&O in Milwaukee, WI seeks an experienced IT Support Technician. The ideal candidate will assist FOX Technology with technical support of desktop computers, servers, network ...

U.S. Navy

IT Support Specialist

West Allis, WI

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Milwaukee, WI

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

West Milwaukee, WI

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Wauwatosa, WI

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Greendale, WI

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Delafield, WI

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Milwaukee, WI

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Port Washington, WI

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Milwaukee, WI

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

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All JobsAssociate It Support JobsAssociate It Support Jobs in Mequon, WI

Associate It Support information

See Mequon, WI salary details

$8

$17

$25

How much do associate it support jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for associate it support in Mequon, WI is $17.37, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $18.80 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an associate IT support, and why are they important?

To thrive as an Associate IT Support, a solid understanding of computer hardware, operating systems, networking basics, and troubleshooting techniques is essential, often supported by a relevant degree or certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common enterprise software is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for assisting users and resolving issues efficiently. These skills ensure timely technical support, minimize downtime, and help maintain smooth IT operations within an organization.

What are some common challenges faced by associate IT support professionals, and how can they effectively address them?

Associate IT Support professionals often encounter challenges such as troubleshooting a wide range of technical issues under time pressure and managing multiple support requests simultaneously. Effective communication is key, as they must clearly explain solutions to users with varying levels of technical knowledge. Staying organized, prioritizing tickets, and continuously updating their technical skills can help them overcome these challenges. Collaborating closely with other IT team members and utilizing knowledge bases or documentation also contributes to quicker problem resolution.

What is the difference between Associate It Support vs Help Desk Technician?

AspectAssociate It SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI-SCA
Work EnvironmentCorporate, SMBs, IT departmentsHelp desks, IT support centers, customer service
Job ResponsibilitiesBasic troubleshooting, hardware/software support, user assistanceResponding to user issues, ticket management, troubleshooting

Associate It Support and Help Desk Technician roles often overlap in certifications and work environments. Both provide technical support, but Associate It Support may involve more proactive hardware and network tasks, while Help Desk Technicians focus on user issue resolution and ticket handling. Understanding these differences helps job seekers target the right roles in IT support.

What is an associate IT support?

Associate IT Support roles are entry-level positions responsible for assisting with basic technical issues, troubleshooting hardware and software problems, and providing support to end-users within an organization. They often handle tasks like resetting passwords, installing software, setting up workstations, and responding to IT help desk tickets. These roles serve as a starting point for a career in information technology, offering valuable experience and exposure to a wide range of IT systems and processes.
What are the most commonly searched types of It Support jobs in Mequon, WI? The most popular types of It Support jobs in Mequon, WI are:
What cities near Mequon, WI are hiring for Associate It Support jobs? Cities near Mequon, WI with the most Associate It Support job openings:
Associate It Support jobs near you
Infographic showing various Associate It Support job openings in Mequon, WI as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $36,135 per year, or $17.4 per hour.

IT Support Specialist

Standard Electric Supply Co

Milwaukee, WI • On-site

$60K - $85K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago

Job description

IT Support Specialist – Milwaukee, WI

Standard Electric Supply Co. is a family-owned wholesale distributor of electrical and automation supplies, proudly serving customers for 106 years. With 16 locations across Wisconsin, Illinois, and Indiana, we are committed to superior customer service and a quality-driven culture. If that sounds like a fit for you, we would love to have you join our team.

The pay range for this position is $60,000 to $85,000 annually. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to the individual’s qualifications, experience, knowledge, skills, and abilities, as well as physical work location within the state.

About the Role:

The IT Support Specialist plays a key role in keeping day-to-day operations running smoothly by providing dependable technical support to associates. This role focuses on troubleshooting hardware, software, and network issues, while also supporting the setup and maintenance of IT equipment and systems. This position plays a key role in maintaining network performance, ensuring system security, and managing onboarding and offboarding processes, all while delivering strong customer-service-oriented experience to internal users. This position is in person working out of our Milwaukee, WI location.

Minimum Qualifications:

  • Associates degree in Information Technology or a related field.
  • Proficiency in Microsoft Outlook, Word, and Excel.
  • Valid driver's license and own reliable transportation.
  • Experience supporting hardware, software, and network systems.
  • Ability to communicate clearly and provide excellent internal customer support.
  • Knowledge of Windows Server administration, including DNS, DHCP, file services, and print services.
  • Familiarity with PowerShell or other scripting languages used for systems administration and automation.
  • Experience with Microsoft Active Directory, Group Policy, Microsoft 365, and Entra ID.

Preferred Qualifications:

  • Bachelor’s degree in Information Technology or a related field.
  • 4-6 years of experience in IT or systems support.
  • Experience working with IT service management (ITSM) ticketing systems and/ or Enterprise Resource Planning software.
  • Experience supporting, administering, and maintaining virtualized on-premise VMWare infrastructure and Microsoft Azure Cloud environments.
  • Experience supporting and maintaining Veeam Backup & Replication infrastructure.
  • Experience supporting and administering Cisco Meraki networking infrastructure, including switches, wireless access points, firewalls and centralized cloud management.

Responsibilities:

  • Provide timely and effective technical support to end users via phone, email, or in-person, resolving hardware, software, and network-related issues.
  • Maintain appropriate security measures across the corporate network and user devices
  • Configure, install, and maintain computers, printers, and phone equipment.
  • Monitor and troubleshoot network, Wi-Fi, and server systems to ensure optimal performance.
  • Perform onboarding and offboarding tasks, including user setup, system access, and equipment provisioning.

Benefits:

  • Business Hours 7:30 AM - 4:30 PM, Monday – Friday
  • Paid Vacation, Sick, and Personal Days
  • Paid Holidays
  • Health, Dental, and Vision Insurance
  • 401K Match and Profit Sharing
  • Paid Parental Leave
  • Paid Wedding Leave
  • Tuition Reimbursement
  • Student Loan Repayment Assistance
  • Family Oriented Culture

We are an equal employment opportunity employer.