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Remote Desktop Support Analyst Jobs in Appleton, WI

Senior SAP Analyst - EWM

Green Bay, WI · Remote

$82K - $152K/yr

You will lead and support implementation projects, conduct GAP analyses, and provide ongoing ... External candidates can work remote, as long as you are within a reasonable driving distance of a ...

... shaping and supporting employee compensation programs that attract and retain talent. As a ... Remote eligible role for residents of WI, MN, IA, and MI. However, must be willing to participate ...

Child Support Specialist

Appleton, WI · On-site +1

$24.21 - $25.69/hr

Application for some remote work to be considered after 6 months in the position, however, this ... analyzing, and addressing the root causes of inequities. We will create and advance equitable ...

Remote / Hybrid options available. 1920 Libal St, Green Bay, WI 54301 Shift Hours: 1.00 FTE (40 ... In addition they will provide primary support for customers while implementing and maintaining ...

Remote Job Summary: Join our team as a Finance Associate and play a pivotal role in driving ... and analysis. • Collaborate cross-functionally to support budget adherence and financial ...

Data Engineer (MedInsight)

Appleton, WI · On-site +1

$93K - $177K/yr

Develop and maintain data marts, semantic models, and curated datasets that support analytics ... Location This role can be remote within the U.S. The expected application deadline for this job is ...

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Remote Desktop Support Analyst information

See Appleton, WI salary details

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How much do remote desktop support analyst jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for remote desktop support analyst in Appleton, WI is $26.24, according to ZipRecruiter salary data. Most workers in this role earn between $21.83 and $29.33 per hour, depending on experience, location, and employer.

What is a Remote Desktop Support Analyst job?

A Remote Desktop Support Analyst provides technical assistance to users by troubleshooting and resolving issues related to remote desktop connections, software, and hardware. They support employees working remotely by diagnosing network problems, configuring systems, and ensuring secure access to company resources. Analysts often use remote tools to access devices, install updates, and guide users through technical challenges. Strong problem-solving skills and knowledge of operating systems, security protocols, and IT support practices are essential for this role.

What are the typical daily responsibilities of a Remote Desktop Support Analyst?

As a Remote Desktop Support Analyst, your typical day involves responding to support tickets, troubleshooting software and hardware issues for end users, and guiding clients through technical solutions via phone, chat, or remote access tools. You’ll regularly document issues, escalate unresolved problems to higher-level technicians, and ensure hardware and software updates are applied remotely. Proactive communication with users and collaborating with other IT team members is often required to resolve complex problems efficiently. This role is dynamic, requiring you to juggle multiple tasks while maintaining a high standard of customer service throughout the workday.

What are the key skills and qualifications needed to thrive in the Remote Desktop Support Analyst position, and why are they important?

To thrive as a Remote Desktop Support Analyst, you typically need strong troubleshooting abilities, technical knowledge of Windows and Mac operating systems, and experience with network connectivity issues, often supported by a relevant IT degree or certifications like CompTIA A+, Network+, or Microsoft certifications. Familiarity with remote desktop tools such as TeamViewer, Remote Desktop Protocol (RDP), and ticketing systems is essential. Excellent communication, patience, and problem-solving skills enable effective support and customer satisfaction. These capabilities are critical for efficiently resolving technical issues remotely and ensuring minimal disruption for end users.

What job categories do people searching Remote Desktop Support Analyst jobs in Appleton, WI look for? The top searched job categories for Remote Desktop Support Analyst jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Remote Desktop Support Analyst jobs? Cities near Appleton, WI with the most Remote Desktop Support Analyst job openings:
Infographic showing various Remote Desktop Support Analyst job openings in Appleton, WI as of June 2026, with employment types broken down into 88% Full Time, 6% Part Time, and 6% Contract. Highlights an 59% In-person, 6% Hybrid, and 35% Remote job distribution, with an average salary of $54,579 per year, or $26.2 per hour.
IT Infrastructure Consultant - Virtual Desktop and Application Delivery

IT Infrastructure Consultant - Virtual Desktop and Application Delivery

WEC Energy Group

Green Bay, WI • On-site, Remote

$135K/yr

Full-time

Posted 16 days ago


WEC Energy Group rating

8.4

Company rating: 8.4 out of 10

Based on 20 frontline employees who took The Breakroom Quiz


Job description

WBS, a subsidiary of WEC Energy Group, is seeking an IT Infrastructure Consultant - Virtual Desktop and Application Delivery in our Green Bay, Wisconsin and Pewaukee, Wisconsin locations. This position currently offers flexibility for a hybrid work arrangement (remote/on-site) with time spent in the office.
This position is part of a job family (Associate IT Infrastructure Consultant, IT Infrastructure Consultant, and Senior IT Infrastructure Consultant) where experience will be the determining factor.
About Us
WEC Energy Group is one of the nation's largest electric generation and distribution and natural gas delivery holding companies serving 4.7 million customers across the Midwest. We are committed to providing clean, reliable, and affordable energy in an environmentally sustainable manner. Customers are the heart of our business, and we work every day to help grow and support communities where we provide vital energy services.
As a Fortune 500 company, we value and develop our employees who are making a difference in a mission that matters. We don't just offer a job; we provide fulfilling careers where safety and well-being are paramount. Join our team and experience first-hand our commitment to your success. We offer competitive pay and benefits to recognize your hard work and dedication.
If you're talented, energetic and ready for a career with a future, we want you on our team. We are powered by a diverse and inclusive workforce fueled by the pride in what we do. If you're driven by the passion to change lives, this is the place for you.
Job Responsibilities
  • Provide day to day support for the virtual desktop and application hosting environment, including a shared 24x7 on-call rotation
  • Responsible for project work, product upgrades, and development and maintenance of virtual desktop and application standards and procedures
  • Troubleshoot and resolve performance and other issues as they occur
  • Collaborate with business partners in solution design
  • Proactively monitor the virtual desktop and application hosting environment
  • Provide assistance to application support teams' initiatives that includes design, build, and maintenance, connectivity and performance troubleshooting, disaster recovery planning, and more

Minimum Qualifications
  • Bachelor's Degree

This position requires unescorted access to certain critical cyber assets which would require applicants to satisfy all Company and NERC Critical Infrastructure Protection Standard 004 security requirements, which includes a background investigation.
Preferred Qualifications
  • Bachelor's degree in Computer Science, Management Information Systems or a related discipline.
  • 2+ years of Citrix administration experience
  • Understanding of the components that make up a computing network, e.g. DNS, ADFS, etc.
  • Understanding of the protocols that are used to interact between infrastructure components, e.g. TCP/IP, LDAP, etc.
  • Server virtualization experience.
  • Strong problem solving, communication, interpersonal and decision making skills and customer focus.
  • Ability to effectively communicate in a team environment.

End Date: 06/17/2026
Pay Range Minimum: $68,436.68
Pay Range Maximum: $135,761.08
The pay range reflects the minimum and maximum for the position at the time of posting and may be modified in the future. The starting salary/pay within the pay range will be based on several factors, as applicable, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, shift, travel requirements, collective bargaining agreements, and business and organizational needs. At WEC Energy Group, it is not typical for an individual to be hired at or near the top of the range for their role.
WEC Energy Group benefits
We reserve the right to modify the application deadline or discontinue accepting applications for any position if deemed necessary.
Learn more at Careers
WEC Energy Group will only employ those who are legally authorized to work in the United States. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.
WEC Energy Group and its subsidiaries are Equal Opportunity Employers. As a result, all qualified applicants will receive equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected status. The Company also complies with all applicable federal, state and local laws that require it to take affirmative action.
EEO/AA policies and statements
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