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Remote Desktop Support Analyst Jobs in Appleton, WI

micro1 AI

Bioinformatics Software Engineer

Green Bay, WI · Remote

$80 - $110/hr

Remote micro1 is engaging Computational Biology & Cheminformatics Experts to contribute their ... Analyze and interpret small-molecule and drug discovery datasets using advanced computational ...

ThedaCare

Accounts Receivable Specialist - Remote

Appleton, WI · On-site +1

$19.75 - $26/hr

Our team members are supported by continued opportunities for learning and development, accessible ... Demonstrates initiative, effective problem-solving and analytical skills with the ability to ...

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All JobsDesktop Support Analyst JobsRemote Desktop Support Analyst JobsRemote Desktop Support Analyst Jobs in Appleton, WI

Remote Desktop Support Analyst information

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How much do remote desktop support analyst jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for remote desktop support analyst in Appleton, WI is $26.24, according to ZipRecruiter salary data. Most workers in this role earn between $21.83 and $29.33 per hour, depending on experience, location, and employer.

What is a remote desktop support analyst?

A Remote Desktop Support Analyst provides technical assistance to users by troubleshooting and resolving issues related to remote desktop connections, software, and hardware. They support employees working remotely by diagnosing network problems, configuring systems, and ensuring secure access to company resources. Analysts often use remote tools to access devices, install updates, and guide users through technical challenges. Strong problem-solving skills and knowledge of operating systems, security protocols, and IT support practices are essential for this role.

What are the typical daily responsibilities of a remote desktop support analyst?

As a Remote Desktop Support Analyst, your typical day involves responding to support tickets, troubleshooting software and hardware issues for end users, and guiding clients through technical solutions via phone, chat, or remote access tools. You’ll regularly document issues, escalate unresolved problems to higher-level technicians, and ensure hardware and software updates are applied remotely. Proactive communication with users and collaborating with other IT team members is often required to resolve complex problems efficiently. This role is dynamic, requiring you to juggle multiple tasks while maintaining a high standard of customer service throughout the workday.

What are the key skills and qualifications needed to thrive as a remote desktop support analyst?

To thrive as a Remote Desktop Support Analyst, you typically need strong troubleshooting abilities, technical knowledge of Windows and Mac operating systems, and experience with network connectivity issues, often supported by a relevant IT degree or certifications like CompTIA A+, Network+, or Microsoft certifications. Familiarity with remote desktop tools such as TeamViewer, Remote Desktop Protocol (RDP), and ticketing systems is essential. Excellent communication, patience, and problem-solving skills enable effective support and customer satisfaction. These capabilities are critical for efficiently resolving technical issues remotely and ensuring minimal disruption for end users.

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For Remote Desktop Support Analyst jobs in Appleton, WI, the most frequently searched job titles are:

What job categories do people searching Remote Desktop Support Analyst jobs in Appleton, WI look for?

The top searched job categories for Remote Desktop Support Analyst jobs in Appleton, WI are:

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Remote Desktop Support Analyst jobs near you
Infographic showing various Remote Desktop Support Analyst job openings in Appleton, WI as of August 2026, with employment types broken down into 78% Full Time, 11% Part Time, and 11% Contract. Highlights an 100% Remote job distribution, with an average salary of $54,579 per year, or $26.2 per hour.

Application Analyst | Epic Contract Build

Bellin

Green Bay, WI • On-site, Remote

Full-time

Medical, Life, Retirement, PTO

Posted 3 days ago

New

Job description

We are seeking an experienced Application Analyst focused within Epic Contracts to join our Managed Care team. This role serves as the primary technical and operational resource for contract modeling, reimbursement configuration, and variance workflow support across Revenue Cycle, Payer Relations, Finance, and IT teams.
The ideal candidate will possess or be wiling to learn a deep knowledge of healthcare reimbursement methodologies, payer contract interpretation, Epic Resolute Contract Management functionality. This individual will play a critical role in ensuring accurate expected reimbursement calculations, supporting contract negotiations, and maintaining contract integrity across hospital and professional billing environments.
Responsibilities:
  • Responsible for Epic Hospital Billing (HB) and Professional Billing (PB) contract build including interpreting, building, migrating and updating complex payer contracts (Commercial, Medicare, Medicare Advantage, Medicaid) on the Epic Contract Management platform. Collect, build, and maintain third-party and government payer Expected Reimbursement Contracts
  • Maintain contract builds and timely resolution of build errors
  • Develop and implement Epic contract maintenance processes to ensure contracts are updated accurately and timely
  • Maintain and document the status of Epic contract build and applicable work queues
  • Complete Epic contract modeling extracts that are used in contract negotiations
  • Primary Epic and IT resource for Contract Management and variance workflows for Payer Relations and Revenue Cycle teams
  • Interpret financial contracts to build logic within Epic Resolute for accurate expected reimbursement calculations
  • Conduct testing to validate accuracy of contract build maintenance and updates

What's Available:
  • Fulltime, 80 hours biweekly (1.0 FTE)
  • Monday-Friday core business hours
  • Remote work options for residents in WI or MI only, with occasional need to work onsite for support initiatives in either La Crosse, WI or Green Bay, WI.
  • Immigration sponsorship (e.g., H-1B) is not available for this position.
  • Based on experience, this position may also be filled at an Application Analyst or Senior Application Analyst level.
Qualifications:
  • Education: Bachelor's degree or a related field or equivalent years of experience and education
  • Experience: At least 2-4 years of relevant work experience
  • Certifications: Epic Resolute PB or HB Billing Claims certification, Preferred.
  • Strong understanding of healthcare reimbursement methodologies, payer contracts, and revenue cycle operations.
  • Experience with Medicare, Medicaid, Managed Care, and commercial payer reimbursement structures.
  • Proven ability to interpret complex contractual language and translate it into system configuration requirements.
  • Strong analytical, problem-solving, and testing skills.
  • Experience working cross-functionally with Revenue Cycle, Finance, Payer Relations, and IT stakeholders.
  • Excellent organizational, communication, and documentation skills.
Why Emplify Health by Bellin?
With so many amazing healthcare organizations in this area, why Emplify?
Emplify Health offers a proud, local history spanning more than 100 years. Our personalized patient care model is only the beginning of what you will experience as we foster population health transformation and innovation to serve our communities. You can be part of an exciting dynamic place that offers an employee-first culture, work-life balance, and career advancement & growth opportunities. This culture allows our organization to attract elite talent, like yourself!
Additional perks include:
  • Top-notch benefits: 401(k) with matching, paid time off, competitive health insurance, wellness programs to keep you and your family healthy, tuition reimbursement, and more
  • Preventative care focused medical coverage that includes free visits to: Emplify Health by Bellin primary care providers, Urgent Care & Fast Care facilities, physical therapy sessions and any labs required during these visits
  • Professional Development: Access to online continuing education for career growth
  • Empowerment: Shape your work environment, encouragement to improve processes and create efficiencies, and support when seeking opportunities for growth.
  • Self-Care Culture: Encourages self-care and provides you with opportunities to be your best self at work and at home

Be a member of a passionate workforce, that feels like family and is driven to provide exceptional patient care with a strong focus on community. We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values - belonging, respect, excellence, accountability, teamwork, and humility - our pillars set our foundation and our future.
Emplify Health is an Equal Opportunity Employer.

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