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Tech Support Specialist Jobs (NOW HIRING)

CFS

IT Support Specialist

Muskegon, MI · On-site

$20 - $25/hr

Position: IT Support Specialist Hourly Rate: $20-$25/Hr Location: Muskegon, MI | Onsite Job Type: Contract | Immediate start Overview of the IT Support Specialist Position: The IT Support Specialist ...

CFS

IT Support Specialist

Grand Rapids, MI · On-site

$50K - $55K/yr

Position: IT Support Specialist Location: Grand Rapids, MI (Hybrid) Salary: $50,000-55,000 Benefits: Comprehensive health coverage, 401(k) with match, PTO, and additional employee benefits. About the ...

Mode5

IT Support Specialist I

Norfolk, VA · On-site

$25 - $27/hr

Job Title: IT Support Specialist I Department: Support Location: Norfolk, Virginia Job Type: Regular Full-Time Who We Are: Mode5 is a leading IT Managed Services company providing world-class ...

Mode5

IT Support Specialist I

Norfolk, VA · On-site

$25 - $27/hr

Job Title: IT Support Specialist I Department: Support Location: Norfolk, Virginia Job Type: Regular Full-Time Who We Are: Mode5 is a leading IT Managed Services company providing world-class ...

EmergeOrtho

IT Support Specialist

Greensboro, NC

Join EmergeOrtho as our IT Support Specialist! EmergeOrtho is committed to being the trusted leader in innovative, quality-focused comprehensive musculoskeletal care. With offices across North ...

Geotab

IT Support Specialist

Atlanta, GA · On-site

The IT Support Specialist provides efficient, employee-facing IT support across Geotab offices and the remote workforce. This role resolves escalated incidents and service requests, configures and ...

CoreCivic

Technology Support Specialist

Appleton, MN · On-site

We arecurrently seeking a Technology Support Specialist who has a passion for providingthe highest quality care in an institutional, secure setting. Come join ateam that is dedicated to making an ...

CoreCivic

Technology Support Specialist

Dilley, TX · On-site

We arecurrently seeking a Technology Support Specialist who has a passion for providingthe highest quality care in an institutional, secure setting. Come join ateam that is dedicated to making an ...

Next Step Systems

IT Support Specialist

Chicago, IL · On-site

IT Support Specialist, Chicago, IL The IT Support Specialist will serve as the in-house IT assistant to the Lead Engineer for growing 50+-employee firm, including resolving user-specific and basic ...

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Tech Support Specialist information

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How much do tech support specialist jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for tech support specialist in the United States is $26.57, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $30.53 per hour, depending on experience, location, and employer.

What is a tech support specialist?

Tech Support Specialists are professionals who assist users with technical issues related to computer systems, software, and hardware. They diagnose problems, provide troubleshooting steps, and resolve issues either remotely or in person. Their role also involves answering user queries, maintaining documentation, and sometimes training users on new technologies. Tech Support Specialists are vital in ensuring that IT systems run smoothly and efficiently. They typically work for IT service providers, software companies, or within the IT department of larger organizations.

How does a tech support specialist typically collaborate with other departments within a company?

Tech Support Specialists often work closely with teams such as engineering, product development, and customer service to resolve technical issues and improve user experience. They act as a bridge between customers and technical teams, providing feedback on recurring issues and suggesting product enhancements based on user input. Regular collaboration can include participating in cross-functional meetings, escalating complex cases to specialized teams, and contributing to documentation or training materials. This collaborative structure helps ensure timely and effective solutions for both colleagues and customers.

What are the key skills and qualifications needed to thrive as a tech support specialist, and why are they important?

To thrive as a Tech Support Specialist, you need strong troubleshooting skills, a solid understanding of computer systems and networks, and often a technical diploma or relevant certifications such as CompTIA A+ or Microsoft Certified Professional. Familiarity with ticketing systems, remote desktop tools, and diagnostic software is typically required. Excellent communication, patience, and problem-solving abilities help you deliver clear support and build trust with users. These skills are essential to efficiently resolve technical issues, minimize downtime, and ensure customer satisfaction.

What is the difference between Tech Support Specialist vs Help Desk Technician?

AspectTech Support SpecialistHelp Desk Technician
Required CredentialsCompTIA A+, Network+ certifications often preferredCompTIA A+ certification common, some roles may require additional certifications
Work EnvironmentTypically provides support remotely or on-site for hardware/software issuesPrimarily works in an office or call center setting assisting end-users
Employer & Industry UsageUsed across IT, tech companies, and corporate environmentsCommon in IT support centers, educational institutions, and small businesses
Search & Comparison IntentOften searched for by those seeking technical troubleshooting rolesCompared for entry-level IT support positions

Both roles involve assisting users with technical issues, but Tech Support Specialists often handle more complex problems and may work in diverse environments, while Help Desk Technicians typically focus on basic support within a specific organization or support center.

How much does a tech support specialist make in the US?

A tech support specialist in the US typically earns a median annual salary of around $50,000, with entry-level positions starting lower and experienced professionals earning over $70,000. Salaries vary based on location, experience, certifications, and the complexity of support provided.

Is IT worth it to be a tech support specialist?

A tech support specialist role offers opportunities to develop technical skills, troubleshoot hardware and software issues, and work with various tools like remote support software. It can provide stable employment with potential for advancement and certifications such as CompTIA A+ or Network+ to enhance career prospects.
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What states have the most Tech Support Specialist jobs?

States with the most job openings for Tech Support Specialist jobs include:

What job categories do people searching Tech Support Specialist jobs look for?

The top searched job categories for Tech Support Specialist jobs are:

Tech Support Specialist jobs near you
Infographic showing various Tech Support Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $55,275 per year, or $26.6 per hour.

Technology Support Specialist

22nd Century Technologies

Brooklyn, NY

$28/hr

Full-time

Posted 8 days ago

Job description

Title: Technology Support Specialist Duration: 9+ months Pay Rate: $28/hr. on w2 basis Shift Timing (Day/ Evening/ Night): 8:30 AM – 2:30 PM with 30 mins unpaid lunch break Shift Hours : 30 hrs/week Description: The Technology Support Specialist is responsible for managing the school's technology resources and providing technical support to students, staff, and families. This role ensures the effective operation, maintenance, and utilization of technology across the school environment to support teaching, learning, and daily administrative functions. Responsibilities: Maintain an accurate inventory of all school-owned technology devices and equipment. Assign, track, and manage devices issued to students and staff. Troubleshoot and resolve hardware, software, and connectivity issues in a timely manner. Assist with the setup, operation, and maintenance of SmartBoards and other classroom technology tools. Ensure that classroom technology is fully functional, operational, and ready for daily instructional use. Provide prompt and effective technical support to students, staff, and families. Coordinate device maintenance, warranty services, and repair processes as needed. Monitor and support the overall functionality and readiness of technology resources throughout the school. Promote and facilitate the effective use of technology to enhance teaching, learning, and operational efficiency. The Technology Support Specialist plays a critical role in ensuring a reliable, user-friendly technology environment that supports the educational mission of the school and meets the technology needs of students, staff, and families.

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