ZipRecruiter

Log In

1

Tech Support Specialist Jobs (NOW HIRING)

Bear Country Inc

IT Support Specialist

Caledonia, WI

IT Support Specialist Bear Country, Inc.(BCI) which includes Jellystone Park and Resort in Caledonia, Bear Paw Adventure Park, The Ember Lodge, Christmas Carnival of Lights, and the Northern Lights ...

IMedia Technology

IT Support Specialist

Centerville, MA · On-site

$50K - $65K/yr

Entry Level IT Support Specialist. Great opportunity for recent Computer Science college graduate looking for an onsite IT support position on Cape Cod, MA. If you have a few years' of experience we ...

IMedia Technology

IT Support Specialist

Centerville, MA · On-site

$50K - $65K/yr

Entry Level IT Support Specialist. Great opportunity for recent Computer Science college graduate looking for an onsite IT support position on Cape Cod, MA. If you have a few years' of experience we ...

iFlow Inc

IT Support Specialist

Irvine, CA · On-site

Job Title: IT Support Specialist Worksite location: Irvine, CA Working hours: 8am-5pm Duration:12 Months Experience:8-15 Years Client Enterprise IT is scaling rapidly across sites, cloud platforms ...

Levi Hunter

Technology Support Specialist

Kansas City, KS · On-site

$22 - $24/hr

Technology Support Specialist Pay: $22-24/hr Contract: 1 year with potential for permanent hire Schedule: Monday-Friday, 7:30am-3:30pm Experience: Minimum 2 years relevant work experience Location:

Viewline Ventures

Tech Support Specialist

Newark, NJ · On-site

The Role As our Tech Support Specialist, you'll keep both our clients and team running smoothly. You'll handle device setup, account provisioning, light troubleshooting, and support for client ...

Next Step Systems

IT Support Specialist

Tucson, AZ · On-site

IT Support Specialist, Tucson, AZ Under direct supervision, the IT Support Specialist will install, modify and make minor repairs to personal computer hardware and software systems, and provide ...

Mwe

Technology Support Specialist

Miami, FL · On-site

The Technology Support Specialist provides customers with desk-side technology support. This position assists with strategic projects and operational activities that impact the local office. The ...

previous page

Showing results 41-60

All JobsTechnology JobsDesktop Support JobsComputer Support Specialist JobsTech Support Specialist Jobs

Tech Support Specialist information

See salary details

$13

$26

$43

How much do tech support specialist jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for tech support specialist in the United States is $26.57, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $30.53 per hour, depending on experience, location, and employer.

What is a tech support specialist?

Tech Support Specialists are professionals who assist users with technical issues related to computer systems, software, and hardware. They diagnose problems, provide troubleshooting steps, and resolve issues either remotely or in person. Their role also involves answering user queries, maintaining documentation, and sometimes training users on new technologies. Tech Support Specialists are vital in ensuring that IT systems run smoothly and efficiently. They typically work for IT service providers, software companies, or within the IT department of larger organizations.

How does a tech support specialist typically collaborate with other departments within a company?

Tech Support Specialists often work closely with teams such as engineering, product development, and customer service to resolve technical issues and improve user experience. They act as a bridge between customers and technical teams, providing feedback on recurring issues and suggesting product enhancements based on user input. Regular collaboration can include participating in cross-functional meetings, escalating complex cases to specialized teams, and contributing to documentation or training materials. This collaborative structure helps ensure timely and effective solutions for both colleagues and customers.

What are the key skills and qualifications needed to thrive as a tech support specialist, and why are they important?

To thrive as a Tech Support Specialist, you need strong troubleshooting skills, a solid understanding of computer systems and networks, and often a technical diploma or relevant certifications such as CompTIA A+ or Microsoft Certified Professional. Familiarity with ticketing systems, remote desktop tools, and diagnostic software is typically required. Excellent communication, patience, and problem-solving abilities help you deliver clear support and build trust with users. These skills are essential to efficiently resolve technical issues, minimize downtime, and ensure customer satisfaction.

What is the difference between Tech Support Specialist vs Help Desk Technician?

AspectTech Support SpecialistHelp Desk Technician
Required CredentialsCompTIA A+, Network+ certifications often preferredCompTIA A+ certification common, some roles may require additional certifications
Work EnvironmentTypically provides support remotely or on-site for hardware/software issuesPrimarily works in an office or call center setting assisting end-users
Employer & Industry UsageUsed across IT, tech companies, and corporate environmentsCommon in IT support centers, educational institutions, and small businesses
Search & Comparison IntentOften searched for by those seeking technical troubleshooting rolesCompared for entry-level IT support positions

Both roles involve assisting users with technical issues, but Tech Support Specialists often handle more complex problems and may work in diverse environments, while Help Desk Technicians typically focus on basic support within a specific organization or support center.

How much does a tech support specialist make in the US?

A tech support specialist in the US typically earns a median annual salary of around $50,000, with entry-level positions starting lower and experienced professionals earning over $70,000. Salaries vary based on location, experience, certifications, and the complexity of support provided.

Is IT worth it to be a tech support specialist?

A tech support specialist role offers opportunities to develop technical skills, troubleshoot hardware and software issues, and work with various tools like remote support software. It can provide stable employment with potential for advancement and certifications such as CompTIA A+ or Network+ to enhance career prospects.
More about Tech Support Specialist jobs

What cities are hiring for Tech Support Specialist jobs?

Cities with the most Tech Support Specialist job openings:

Who are the top companies hiring for Tech Support Specialist jobs?

The top employers for Tech Support Specialist jobs are:

What states have the most Tech Support Specialist jobs?

States with the most job openings for Tech Support Specialist jobs include:

What are popular job titles related to Tech Support Specialist jobs?

For Tech Support Specialist jobs, the most frequently searched job titles are:

Tech Support Specialist jobs near you
Infographic showing various Tech Support Specialist job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $55,275 per year, or $26.6 per hour.

IT Support Specialist

Caledonia, WI

Bear Country Inc
Traveler Accommodation • 11 - 50 employees
Learn more about Bear Country Incexternal

Full-time

Re-posted 23 days ago

Job description

IT Support Specialist

Bear Country, Inc.(BCI) which includes Jellystone Park and Resort in Caledonia, Bear Paw Adventure Park, The Ember Lodge, Christmas Carnival of Lights, and the Northern Lights Drone Show are looking for an IT Support Specialist position that will allow you to make a direct impact on the resort, its employees, and its guests. We are a rapidly growing business and our IT department is creating and driving the ideas that are helping us grow.

The IT Support Specialist is responsible for providing IT support, and help in promptly resolving day-to-day desktop, server and phone system issues. This position will be assisting in the maintenance of the point of sale (POS) system: Rolker and its administration. Other duties will include helping with technology needs for our exclusive drone show, fall festival, and drive-through Christmas light show including new ideas for providing world class entertainment.

This is a full-time/year-round position, but our business is largely seasonal with more hours during the busy season (April through December) than off-peak season. Weekend work on a rotational basis may be necessary. Contact Tom in Human Resources with questions: tom@jellystone-caledonia.com

Duties:

  • Support and train for Roller (POS) hardware and software suite
  • Supports Information Technology department with tech support and entertainment support
  • Offers technical support to users by responding to questions and concerns
  • Troubleshoots common issues and directs clients towards appropriate department if further assistance is needed
  • Maintains LAN performance and workstations by updating, monitoring and troubleshooting network or technical issues
  • Identifies problems and guides users through corrective steps
  • Writes and maintains documentation in order to identify problems and find solutions.
  • Periodically updates knowledge base by maintaining personal networks and participating in educational opportunities

Skills:

  • Superior problem-solving capabilities
  • Excellent customer service skills
  • Computer proficiency
  • Broad LAN knowledge
  • Previous help desk experience
  • Ability to communicate in a professional manner
  • Above-average phone skills
  • Experience navigating or supporting UNIX/Linux environments
  • In-depth understanding of a wide variety of operating systems
  • High focus on quality and customer satisfaction

Qualifications:

  • Associate degree or equivalent coursework in computer science, engineering or information science preferred but not required
  • Experience with PC and MAC computers
  • 1 to 2 years MSP experience
  • Customer service skills, particularly when handling users/clients
  • Good oral and written communication skills
  • Ability to understand clients’ problems and ask appropriate questions for clarification
  • Excellent documentation ability to maintain accurate records

Education:

  • Schooling in IT or equivalent combination of education and experience preferred.