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Tech Support Specialist Jobs (NOW HIRING)

CoreCivic

Technology Support Specialist

Dilley, TX · On-site

$23.68/hr

We arecurrently seeking a Technology Support Specialist who has a passion for providingthe highest quality care in an institutional, secure setting. Come join ateam that is dedicated to making an ...

maysteel

IT Support Specialist II

Allenton, WI · On-site

We are looking for an IT support Specialist to join our team, check out the description! IT Support Specialist IIPosition Summary We are seeking an experienced IT Support Specialist II to provide ...

Global IT Family

IT Support Specialist

Conyers, GA · On-site

Title: IT Support Specialist Location: Conyers, GA Duration: 12+ Months Onsite Required Skills: Knowledge of basic network troubleshooting. Knowledge of Microsoft Windows Active Directory - Domain ...

CoreCivic

Technology Support Specialist

Appleton, MN · On-site

$31.59/hr

We arecurrently seeking a Technology Support Specialist who has a passion for providingthe highest quality care in an institutional, secure setting. Come join ateam that is dedicated to making an ...

IMedia Technology

IT Support Specialist

Centerville, MA · On-site

$50K - $65K/yr

Entry Level IT Support Specialist. Great opportunity for recent Computer Science college graduate looking for an onsite IT support position on Cape Cod, MA. If you have a few years' of experience we ...

iFlow Inc

IT Support Specialist

Irvine, CA · On-site

Job Title: IT Support Specialist Worksite location: Irvine, CA Working hours: 8am-5pm Duration:12 Months Experience:8-15 Years Client Enterprise IT is scaling rapidly across sites, cloud platforms ...

IMedia Technology

IT Support Specialist

Centerville, MA · On-site

$50K - $65K/yr

Entry Level IT Support Specialist. Great opportunity for recent Computer Science college graduate looking for an onsite IT support position on Cape Cod, MA. If you have a few years' of experience we ...

Insight Global

IT Support Specialist

Irving, TX · On-site

$25 - $27/hr

Title : IT Support Specialist Location : Irving, TX * Occasional travel to visit local project sites Duration : 6-12 month contract-to-hire Schedule : 5 days onsite/week Pay Rate : 25-27/hr Must ...

New

Bear Country Inc

IT Support Specialist

Caledonia, WI · On-site

IT Support Specialist Bear Country, Inc.(BCI) which includes Jellystone Park and Resort in Caledonia, Bear Paw Adventure Park, The Ember Lodge, Christmas Carnival of Lights, and the Northern Lights ...

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Tech Support Specialist information

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How much do tech support specialist jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for tech support specialist in the United States is $26.57, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $30.53 per hour, depending on experience, location, and employer.

What is a tech support specialist?

Tech Support Specialists are professionals who assist users with technical issues related to computer systems, software, and hardware. They diagnose problems, provide troubleshooting steps, and resolve issues either remotely or in person. Their role also involves answering user queries, maintaining documentation, and sometimes training users on new technologies. Tech Support Specialists are vital in ensuring that IT systems run smoothly and efficiently. They typically work for IT service providers, software companies, or within the IT department of larger organizations.

How does a tech support specialist typically collaborate with other departments within a company?

Tech Support Specialists often work closely with teams such as engineering, product development, and customer service to resolve technical issues and improve user experience. They act as a bridge between customers and technical teams, providing feedback on recurring issues and suggesting product enhancements based on user input. Regular collaboration can include participating in cross-functional meetings, escalating complex cases to specialized teams, and contributing to documentation or training materials. This collaborative structure helps ensure timely and effective solutions for both colleagues and customers.

What are the key skills and qualifications needed to thrive as a tech support specialist, and why are they important?

To thrive as a Tech Support Specialist, you need strong troubleshooting skills, a solid understanding of computer systems and networks, and often a technical diploma or relevant certifications such as CompTIA A+ or Microsoft Certified Professional. Familiarity with ticketing systems, remote desktop tools, and diagnostic software is typically required. Excellent communication, patience, and problem-solving abilities help you deliver clear support and build trust with users. These skills are essential to efficiently resolve technical issues, minimize downtime, and ensure customer satisfaction.

What is the difference between Tech Support Specialist vs Help Desk Technician?

AspectTech Support SpecialistHelp Desk Technician
Required CredentialsCompTIA A+, Network+ certifications often preferredCompTIA A+ certification common, some roles may require additional certifications
Work EnvironmentTypically provides support remotely or on-site for hardware/software issuesPrimarily works in an office or call center setting assisting end-users
Employer & Industry UsageUsed across IT, tech companies, and corporate environmentsCommon in IT support centers, educational institutions, and small businesses
Search & Comparison IntentOften searched for by those seeking technical troubleshooting rolesCompared for entry-level IT support positions

Both roles involve assisting users with technical issues, but Tech Support Specialists often handle more complex problems and may work in diverse environments, while Help Desk Technicians typically focus on basic support within a specific organization or support center.

How much does a tech support specialist make in the US?

A tech support specialist in the US typically earns a median annual salary of around $50,000, with entry-level positions starting lower and experienced professionals earning over $70,000. Salaries vary based on location, experience, certifications, and the complexity of support provided.

Is IT worth it to be a tech support specialist?

A tech support specialist role offers opportunities to develop technical skills, troubleshoot hardware and software issues, and work with various tools like remote support software. It can provide stable employment with potential for advancement and certifications such as CompTIA A+ or Network+ to enhance career prospects.
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What states have the most Tech Support Specialist jobs?

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What job categories do people searching Tech Support Specialist jobs look for?

The top searched job categories for Tech Support Specialist jobs are:

Tech Support Specialist jobs near you
Infographic showing various Tech Support Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $55,275 per year, or $26.6 per hour.

Technology Support Specialist

CoreCivic

California City, CA • On-site

$33.07/hr

Full-time

Re-posted 13 days ago

CoreCivic rating

5.9

Company rating: 5.9 out of 10

Based on 158 frontline employees who took The Breakroom Quiz

32nd of 43 rated prisons

Job description

$33.07 per hour
At CoreCivic,our employees are driven by a deep sense of service, high standards ofprofessionalism and a responsibility to better the public good. We arecurrently seeking a Technology Support Specialist who has a passion for providingthe highest quality care in an institutional, secure setting. Come join ateam that is dedicated to making an impact for the people and communities weserve.
The Technology Support Specialist coordinates the secure, productive, and effective use of technology in the facility. They provide hardware and software technical support to users of personal computers and associated equipment. Also they will coordinate technology services, maintenance, and training throughout the facility.
  • Ensure information technology resources (computer hardware, network and operating systems software and telecommunications hardware) function properly and are maintained in good operating condition.
  • Provide hardware and software technical support to users of personal computers and associated equipment.
  • Perform diagnostics, troubleshooting and repairs on personal computers and related equipment. Equipment includes, but is not limited to, LAN and WAN equipment, PC's, laptops, telecom equipment, key control devices, various software and peripherals.
  • Analyze the need for new computer equipment; analyzes equipment for quality, compatibility, reliability and suitability to the institution's needs.
  • Provide configuration requirements for new computer acquisitions, recommends methods of using existing equipment to satisfy new requirements and performs benchmark tests of proposed new equipment. Ensure compliance with licensing agreements.

Qualifications:
  • Graduate from an accredited college or university with an Associate's degree in Computer Science or related technology field is required.
  • Two years of experience in desktop support is required.
  • Additional years of related work experience may be substituted for the required education on a year-for-year basis.
  • Must have experience supporting Microsoft Windows 7, 8.1 and 10, Microsoft Office Suite and technology hardware including computer, printers and scanners.
  • Must be able to maintain and troubleshoot a basic network infrastructure.
  • A+ and N+ certification is preferred.
  • Proficiency in Microsoft Office applications is required.
  • A valid driver's license is required.
  • Minimum age requirement: Must be at least 21 years of age.

CoreCivic is a Drug-Free Workplace and EOE - including Disability/Veteran.

What CoreCivic employees say

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About CoreCivic

Sourced by ZipRecruiter

At CoreCivic , we do more than manage inmates, we care for people. CoreCivic is currently seeking Registered Nurses who have a passion for providing the highest quality care in an institutional setting.

Industry

Public safety administration

Company size

10,000+ Employees

Headquarters location

Brentwood, TN, US

Year founded

1983

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