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Tech Support Specialist Jobs (NOW HIRING)

Spectra Credit Union

IT Support Specialist

Alexandria, VA · On-site

$46K - $55K/yr

Job Title-IT Support Specialist Company- Spectra Credit Union Location-Alexandria VA Are you ready to take your career to the next level by working with a spectacular company? Position Overview The ...

Geotab

IT Support Specialist

Atlanta, GA · On-site

The IT Support Specialist provides efficient, employee-facing IT support across Geotab offices and the remote workforce. This role resolves escalated incidents and service requests, configures and ...

Bolivar Schools

Tech Support Specialist

Bolivar, MO · On-site

Bolivar Schools is seeking a dedicated and enthusiastic Technology Support Specialist to join our exceptional team for the 2026-2027 school year. This is your chance to become part of a thriving ...

Fusion HCR

Tech Support Specialist

Birmingham, AL · On-site

Job Title: Tech Support Specialist Love solving puzzles, talking to people, and saving the day? We are looking for an IT enthusiast who connects as easily with people as they do with technology. If ...

Charter Tech Services

Be Seen First

IT Support Specialist

San Dimas, CA · On-site

$27 - $35/hr

IT Support Specialist We are an IT support firm seeking an experienced IT support specialist to work full-time in San Dimas, CA. Responsibilities will include: *Administration and troubleshooting of ...

Beyond IT Support

IT Support Specialist

Aurora, CO · On-site

Beyond IT Support is a company focused on providing IT solutions, and they are seeking an IT Support Specialist to assist with technical issues related to Microsoft's core business applications and ...

JST

IT Support Specialist

Albuquerque, NM · On-site

As an IT Support Support Specialist in the Joint Navigation Warfare Center (JNWC) you will help empower the Department of Defense's navigation warfare (NAVWAR) mission ensuring positioning ...

Next Step Systems

IT Support Specialist

Chicago, IL · On-site

IT Support Specialist, Chicago, IL The IT Support Specialist is primarily responsible for first-line support to firm users and any guests to the office. This position works hard to give the best user ...

JST

IT Support Specialist

Albuquerque, NM · On-site

As an IT Support Support Specialist in the Joint Navigation Warfare Center (JNWC) you will help empower the Department of Defense's navigation warfare (NAVWAR) mission ensuring positioning ...

Hana Technologies, Inc.

IT Support Specialist

Solon, OH

$40K - $50K/yr

The IT Support Specialist serves as the primary point of contact for end-user technology support, delivering exceptional customer service while ensuring employees have the technology and resources ...

Next Step Systems

IT Support Specialist

Chicago, IL · On-site

IT Support Specialist, Chicago, IL The IT Support Specialist supports and manages, in coordination with the Applications Support Specialist, and with the Company's outsourced managed services ...

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Tech Support Specialist information

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How much do tech support specialist jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for tech support specialist in the United States is $26.57, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $30.53 per hour, depending on experience, location, and employer.

What is a tech support specialist?

Tech Support Specialists are professionals who assist users with technical issues related to computer systems, software, and hardware. They diagnose problems, provide troubleshooting steps, and resolve issues either remotely or in person. Their role also involves answering user queries, maintaining documentation, and sometimes training users on new technologies. Tech Support Specialists are vital in ensuring that IT systems run smoothly and efficiently. They typically work for IT service providers, software companies, or within the IT department of larger organizations.

How does a tech support specialist typically collaborate with other departments within a company?

Tech Support Specialists often work closely with teams such as engineering, product development, and customer service to resolve technical issues and improve user experience. They act as a bridge between customers and technical teams, providing feedback on recurring issues and suggesting product enhancements based on user input. Regular collaboration can include participating in cross-functional meetings, escalating complex cases to specialized teams, and contributing to documentation or training materials. This collaborative structure helps ensure timely and effective solutions for both colleagues and customers.

What are the key skills and qualifications needed to thrive as a tech support specialist, and why are they important?

To thrive as a Tech Support Specialist, you need strong troubleshooting skills, a solid understanding of computer systems and networks, and often a technical diploma or relevant certifications such as CompTIA A+ or Microsoft Certified Professional. Familiarity with ticketing systems, remote desktop tools, and diagnostic software is typically required. Excellent communication, patience, and problem-solving abilities help you deliver clear support and build trust with users. These skills are essential to efficiently resolve technical issues, minimize downtime, and ensure customer satisfaction.

What is the difference between Tech Support Specialist vs Help Desk Technician?

AspectTech Support SpecialistHelp Desk Technician
Required CredentialsCompTIA A+, Network+ certifications often preferredCompTIA A+ certification common, some roles may require additional certifications
Work EnvironmentTypically provides support remotely or on-site for hardware/software issuesPrimarily works in an office or call center setting assisting end-users
Employer & Industry UsageUsed across IT, tech companies, and corporate environmentsCommon in IT support centers, educational institutions, and small businesses
Search & Comparison IntentOften searched for by those seeking technical troubleshooting rolesCompared for entry-level IT support positions

Both roles involve assisting users with technical issues, but Tech Support Specialists often handle more complex problems and may work in diverse environments, while Help Desk Technicians typically focus on basic support within a specific organization or support center.

How much does a tech support specialist make in the US?

A tech support specialist in the US typically earns a median annual salary of around $50,000, with entry-level positions starting lower and experienced professionals earning over $70,000. Salaries vary based on location, experience, certifications, and the complexity of support provided.

Is IT worth it to be a tech support specialist?

A tech support specialist role offers opportunities to develop technical skills, troubleshoot hardware and software issues, and work with various tools like remote support software. It can provide stable employment with potential for advancement and certifications such as CompTIA A+ or Network+ to enhance career prospects.
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What states have the most Tech Support Specialist jobs?

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What job categories do people searching Tech Support Specialist jobs look for?

The top searched job categories for Tech Support Specialist jobs are:

Tech Support Specialist jobs near you
Infographic showing various Tech Support Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $55,275 per year, or $26.6 per hour.

Technology Support Specialist

CoreCivic

California City, CA • On-site

Full-time

Re-posted 13 days ago

CoreCivic rating

5.9

Company rating: 5.9 out of 10

Based on 158 frontline employees who took The Breakroom Quiz

32nd of 43 rated prisons

Job description

33.07 per hour

At CoreCivic,our employees are driven by a deep sense of service, high standards ofprofessionalism and a responsibility to better the public good. We arecurrently seeking a Technology Support Specialist who has a passion for providingthe highest quality care in an institutional, secure setting. Come join ateam that is dedicated to making an impact for the people and communities weserve.

The Technology Support Specialist coordinates the secure, productive, and effective use of technology in the facility.  They provide hardware and software technical support to users of personal computers and associated equipment.  Also they will coordinate technology services, maintenance, and training throughout the facility. 

  • Ensure information technology resources (computer hardware, network and operating systems software and telecommunications hardware) function properly and are maintained in good operating condition.
  • Provide hardware and software technical support to users of personal computers and associated equipment.
  • Perform diagnostics, troubleshooting and repairs on personal computers and related equipment.  Equipment includes, but is not limited to, LAN and WAN equipment, PC's, laptops, telecom equipment, key control devices, various software and peripherals.
  • Analyze the need for new computer equipment; analyzes equipment for quality, compatibility, reliability and suitability to the institution's needs. 
  • Provide configuration requirements for new computer acquisitions, recommends methods of using existing equipment to satisfy new requirements and performs benchmark tests of proposed new equipment.  Ensure compliance with licensing agreements.

What CoreCivic employees say

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About CoreCivic

Sourced by ZipRecruiter

At CoreCivic , we do more than manage inmates, we care for people. CoreCivic is currently seeking Registered Nurses who have a passion for providing the highest quality care in an institutional setting.

Industry

Public safety administration

Company size

10,000+ Employees

Headquarters location

Brentwood, TN, US

Year founded

1983

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