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It Systems Support Specialist Jobs (NOW HIRING)

Addison Group

IT Support Specialist II

Austin, TX · Remote

$75K - $80K/yr

Information Technology Systems Support Specialist II Duration: FTE Work Location: Austin, TX - onsite 5 days per week Pay: $75,000-80,000 / year Benefits: This position is eligible for medical ...

Translucent Energy

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IT Systems Support Manager

Summerville, SC · On-site

The IT Systems Support Manager - MES, ERP & Building IT is responsible for the administration, support, integration, and continuous improvement of the company's Manufacturing Execution System (MES ...

TFL INC

IT Support Specialist

Omaha, NE

Description As an IT Support Specialist you are responsible for supporting company technology systems, troubleshooting hardware and software issues, and assisting employees with day-to-day technical ...

American Crane

IT Support Specialist

Douglassville, PA · On-site

$22 - $30/hr

NOW HIRING: IT SUPPORT SPECIALIST Entry-Level Through Experienced IT Support Opportunities ... new systems; and help maintain reliable technology operations across ACECO. This is not a role ...

710 Labs

IT Support Specialist

River Rouge, MI

$55K - $65K/yr

As an IT Support Specialist, you will be responsible for providing technical support for the organization's IT systems and networks, ensuring optimal performance and security, as well as supporting ...

AKIRA

IT Support Specialist - Retail

Chicago, IL · On-site

$55K - $60K/yr

AKIRA is seeking an IT Support Specialist to ensure the smooth operation of our store-level technology systems. Reporting directly to the IT Manager, this role is pivotal in maintaining and ...

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All JobsIt Systems Support Specialist Jobs

It Systems Support Specialist information

See salary details

$31.5K

$63.1K

$108.5K

How much do it systems support specialist jobs pay per year?

As of Aug 11, 2026, the average yearly pay for it systems support specialist in the United States is $63,094.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,000.00 and $74,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT systems support specialist, and why are they important?

To thrive as an IT Systems Support Specialist, you need a solid understanding of computer hardware, operating systems, networking fundamentals, and typically a degree or certification in information technology. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified IT Professional (MCITP) are commonly required. Strong problem-solving abilities, clear communication, and patience set standout specialists apart in this role. These skills and qualities are crucial for efficiently resolving technical issues, ensuring system uptime, and delivering excellent user support.

Can you work from home as an IT systems support specialist?

IT Systems Support Specialists can often work remotely, especially for tasks like troubleshooting, remote system management, and user support, using tools such as remote desktop software and ticketing systems. However, some roles may require on-site presence for hardware repairs or network setup, depending on the company's policies and job requirements.

What does an IT systems support specialist do?

An IT Systems Support Specialist is responsible for maintaining, troubleshooting, and supporting an organization's computer systems and networks. They install hardware and software, resolve technical issues, and provide assistance to users experiencing technology problems. Additionally, they may monitor system performance, ensure network security, and assist with updates or upgrades to IT infrastructure. Their role is essential in keeping business operations running smoothly and efficiently.

What are some common challenges faced by IT systems support specialists, and how can they be addressed on the job?

IT Systems Support Specialists often encounter challenges such as troubleshooting complex technical issues, managing multiple support requests simultaneously, and keeping up with rapidly evolving technologies. To address these challenges, it's important to develop strong organizational skills, maintain clear communication with both end users and technical teams, and invest time in continuous learning. Collaborating effectively with colleagues and documenting solutions can also streamline future problem-solving and enhance team efficiency.

What is the difference between It Systems Support Specialist vs Network Support Technician?

AspectIt Systems Support SpecialistNetwork Support Technician
CertificationsCompTIA A+, Network+; Microsoft certificationsCompTIA Network+, Cisco CCNA
Work EnvironmentCorporate IT departments, help desks, remote supportNetwork operations centers, on-site troubleshooting
Industry UsageIT service providers, corporate sectorsTelecommunications, network infrastructure companies

The It Systems Support Specialist and Network Support Technician roles share certifications and work environments but differ mainly in focus. The specialist handles overall IT systems, including hardware, software, and user support, while the technician concentrates on network infrastructure and connectivity issues. Both roles are essential in maintaining organizational IT health, with the specialist offering broader support and the technician specializing in network-specific problems.

More about It Systems Support Specialist jobs
What states have the most It Systems Support Specialist jobs? States with the most job openings for It Systems Support Specialist jobs include:
What job categories do people searching It Systems Support Specialist jobs look for? The top searched job categories for It Systems Support Specialist jobs are:
It Systems Support Specialist jobs near you
Infographic showing various It Systems Support Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $63,094 per year, or $30.3 per hour.

IT Systems Support Specialist

Intrinsic Development

Lees Summit, MO • On-site

$50K - $70K/yr

Full-time

Re-posted 23 days ago

Job description

PAY RANGE: $50,000-$70,000 based upon applicable project/work experience.
THE COMPANY: Intrinsic Development is a full service real estate development company that specializes in upscale multi-family and commercial mixed-use developments. Our organization has built more than 3.5 million square feet of projects, with an additional 300,000 square feet currently under construction. The Intrinsic Development team has successfully developed everything from hospitality venues, to mixed-use, multi-family, hotels, clinics, offices and restaurants across 6 Midwestern states. We are excited to expand into Lee's Summit, Missouri which will be the new home for our corporate office. This expansion coincides with the launch of our new 260+ acre mixed-use development, which will feature approximately 2,900 luxury multi-family units, as well as over 660,000 square feet of retail, office, entertainment, hospitality space, and other related commercial uses.
IT SYSTEMS SUPPORT SPECIALIST POSITION;We are seeking an experienced IT Systems Support Specialist to provide both hands-on end-user support and assist with infrastructure-related projects across our growing portfolio of apartment communities. This role will split time between providing day-to-day technical support to employees, managing IT equipment and user setups, and assisting with the planning, installation, and troubleshooting of IT infrastructure such as camera systems, access control, networking equipment, and community-wide Wi-Fi systems. The ideal candidate will bring a strong foundation in help desk support, systems administration, and infrastructure troubleshooting, with the ability to collaborate with vendors and third-party service providers as needed.
IT SYSTEMS SUPPORT SPECIALIST RESPONSIBILITIES:
End-User Support & Help Desk
  • Provide Tier 2 technical support for desktops, laptops, mobile devices, printers, and software applications.
  • Support onboarding and offboarding processes: new hire setup, account creation, software access, printer/server drive mapping, and hardware deployment.
  • Recommend appropriate hardware/software configurations based on role requirements and order necessary equipment.
  • Maintain an accurate inventory of IT assets, software licenses, and user access needs.
  • Troubleshoot and resolve day-to-day hardware and software issues; escalate complex issues as appropriate.
Infrastructure & Project Support
  • Assist with the planning, installation, and troubleshooting of IT infrastructure in new apartment community developments, including: Camera systems (CCTV/Surveillance): installation, positioning, configuration, and troubleshooting.
  • Cloud-based camera networks setup and support.
  • Access control systems: setup, maintenance, and problem resolution.
  • Networking: ensure internet connectivity in leasing offices, coordinate with ISPs/third-party providers to resolve connectivity or configuration issues.
  • Provide input into IT infrastructure design during new construction projects, reviewing plans and recommending improvements.
  • Support cabling and network setup including Cat6 termination, Wi-Fi network setup, router placement, and network wiring for community Wi-Fi.
  • Support future IT office buildout, including server/storage upgrades and connectivity planning.
Systems & Server Knowledge
  • Administer and troubleshoot on-premises storage (NAS) and support migration or upgrade efforts.
  • Understand core server concepts (Active Directory, file sharing, permissions, backups, and user management).
  • Place and configure servers as required.
  • Coordinate with third-party providers for advanced server management while maintaining in-house knowledge for day-to-day troubleshooting.
General IT Administration
  • Document IT procedures, system configurations, and troubleshooting steps.
  • Ensure compliance with company IT policies, security standards, and best practices.
  • Maintain patching, updates, and basic cybersecurity hygiene on endpoints.
  • Partner with external vendors and service providers to resolve issues and coordinate new technology rollouts.

IT SYSTEMS SUPPORT SPECIALIST QUALIFICATIONS:
  • 3-5 years of experience in IT support, preferably in a Level 2 or Systems Technician role.
  • Proficiency with Windows operating systems, Microsoft 365, and basic networking (TCP/IP, DNS, DHCP, VPN).
  • Experience with NAS or entry-level server administration.
  • Hands-on knowledge of camera/security systems and access control platforms preferred.
  • Strong troubleshooting and problem-solving skills across hardware, software, and networking.
  • Excellent communication skills and ability to provide end-user training when needed.
  • Ability to manage multiple priorities across help desk requests and project-based work.
  • Experience with VoIP systems and troubleshooting.
  • Familiarity with cloud-based solutions (Azure AD, OneDrive, SharePoint).
  • Basic understanding of cybersecurity best practices (endpoint protection, MFA, phishing prevention).
  • Project coordination experience in IT buildouts or system installations.

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