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Pos Tech Support Jobs (NOW HIRING)

Phaxis - Technology

IT & POS Field Tech

Houston, TX · On-site

$22 - $24/hr

Part time On-call temp support for POS and IT clients in the Houston area. 8 hours per month guaranteed but will be more as the tech gets acquainted with the client systems. Typical IT Support; ...

New

AAMCO Transmissions Inc

POS Support Technician

Horsham, PA · Hybrid

$37K - $46K/yr

After verifying that there is no documented fix, a POS Support Tech will escalate a call to the POS Support Manager within 8 to 10 minutes. They are also expected to follow up on open tickets to get ...

New

SensaPay

Payments & POS Sales Partner

San Gabriel, CA · On-site

S.-based support led by engineers * Offline-capable POS technology that keeps merchants operational during internet outages * High customer retention with attrition under 3% * Comprehensive ...

SensaPay

Payments & POS Sales Partner

Sacramento, CA · On-site

S.-based support led by engineers * Offline-capable POS technology that keeps merchants operational during internet outages * High customer retention with attrition under 3% * Comprehensive ...

AAMCO Transmissions Inc

POS Support Technician

Horsham, PA · Hybrid

$37K - $46K/yr

After verifying that there is no documented fix, a POS Support Tech will escalate a call to the POS Support Manager within 8 to 10 minutes. They are also expected to follow up on open tickets to get ...

New

SensaPay

Payments & POS Sales Partner

Oakland, CA · On-site

S.-based support led by engineers * Offline-capable POS technology that keeps merchants operational during internet outages * High customer retention with attrition under 3% * Comprehensive ...

SensaPay

Payments & POS Sales Partner

San Diego, CA · On-site

S.-based support led by engineers * Offline-capable POS technology that keeps merchants operational during internet outages * High customer retention with attrition under 3% * Comprehensive ...

SensaPay

Payments & POS Sales Partner

Las Vegas, NV · On-site

S.-based support led by engineers * Offline-capable POS technology that keeps merchants operational during internet outages * High customer retention with attrition under 3% * Comprehensive ...

SensaPay

Payments & POS Sales Partner

Riverside, CA · On-site

S.-based support led by engineers * Offline-capable POS technology that keeps merchants operational during internet outages * High customer retention with attrition under 3% * Comprehensive ...

SensaPay

Payments & POS Sales Partner

Vallejo, CA · On-site

S.-based support led by engineers * Offline-capable POS technology that keeps merchants operational during internet outages * High customer retention with attrition under 3% * Comprehensive ...

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Pos Tech Support information

See salary details

$27K

$43.5K

$66K

How much do pos tech support jobs pay per year?

As of Sep 4, 2026, the average yearly pay for pos tech support in the United States is $43,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,000.00 per year, depending on experience, location, and employer.

What is a POS Tech Support specialist?

POS Tech Support specialists are professionals who help businesses set up, maintain, and troubleshoot Point of Sale (POS) systems. They provide technical assistance for hardware and software issues, train staff on using POS equipment, and ensure smooth day-to-day operations for retail or hospitality businesses. Their role is crucial in minimizing downtime and helping businesses handle transactions efficiently. They may work remotely or on-site, depending on the complexity of the support needed.

What are the key skills and qualifications needed to thrive as a POS Tech Support specialist?

To thrive as a POS Tech Support specialist, you need strong troubleshooting abilities, knowledge of POS hardware and software, and typically a background in IT or related certifications. Familiarity with POS systems like NCR, Square, or Oracle Micros, as well as ticketing systems and remote diagnostic tools, is often required. Excellent communication, patience, and problem-solving skills help you assist users and manage stressful situations effectively. These skills and qualities are essential for resolving technical issues quickly and ensuring minimal disruption to business operations.

What are some common challenges faced by POS Tech Support professionals, and how can they be addressed?

POS Tech Support professionals often encounter challenges such as troubleshooting hardware malfunctions, resolving software glitches, and assisting users with connectivity issues. These challenges require strong problem-solving skills, patience, and clear communication with non-technical users. Building familiarity with multiple POS systems and staying updated on software updates can help streamline the resolution process. Collaborating closely with IT departments and vendor support teams also ensures timely and effective solutions.

What is the difference between Pos Tech Support vs Cashier?

AspectPos Tech SupportCashier
Primary RoleMaintain and troubleshoot POS systems and hardwareProcess customer transactions and handle cash
Required SkillsTechnical knowledge of POS hardware/software, troubleshootingCustomer service, basic math, cash handling
Work EnvironmentRetail stores, restaurants, technical support centersRetail stores, supermarkets, restaurants
CertificationsPossibly technical certifications, POS system trainingNone typically required

Pos Tech Support focuses on maintaining and troubleshooting POS systems, requiring technical skills and certifications. Cashiers primarily handle transactions and customer service. While both work in retail environments, their roles and skill sets differ significantly.

More about Pos Tech Support jobs

What states have the most Pos Tech Support jobs?

States with the most job openings for Pos Tech Support jobs include:

What job categories do people searching Pos Tech Support jobs look for?

The top searched job categories for Pos Tech Support jobs are:

Pos Tech Support jobs near you
Infographic showing various Pos Tech Support job openings in the United States as of August 2026, with employment types broken down into 75% Full Time, and 25% Contract. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $43,480 per year, or $20.9 per hour.

Systems Engineer - Retail & POS Technology

Eliassen Group

Atlanta, GA • On-site

$55 - $65/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Posted 2 days ago

New

Key responsibilities

  • Manage software distribution and Windows patching cycles for store-system segments with validation and rollback plans.

  • Author and maintain scripts to automate data collection, health checks, and recurring operational tasks.

  • Configure, deploy, and troubleshoot POS hardware and software, including terminals, scanners, printers, and payment processors.

Job description

Description:

Hybrid 3X a week in Atlanta, GA; 10% Travel

Our client seeks a Systems Engineer with Retail & POS Technology experience to support store systems across software distribution, patch management, scripting, POS hardware and software, and production support. The role will operate on a small, collaborative team with a high degree of ownership. The engineer will design and validate technical solutions, manage Windows patching cycles, automate operational tasks, and troubleshoot integrations across POS, payment middleware, and central systems. Success requires proficiency with Windows environments, PowerShell or Python, SQL, and experience in distributed retail or hospitality settings.

This is a contract to hire opportunity. Applicants must be willing and able to work on a w2 basis and convert to FTE following contract duration. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Rate: $55.00 to $65.00/hr. w2

Responsibilities:
  • Independently manage software distribution and Windows patching cycles for assigned store-system segments with validation and rollback plans.
  • Author and maintain PowerShell or Python scripts to automate data collection, health checks, and recurring tasks.
  • Monitor KPIs, recommend preventative measures, and escalate systemic issues to L3 or Lead.
  • Configure and deploy POS hardware and software, including terminals, scanners, printers, and payment processors, and troubleshoot integrations with central systems and gateways.
  • Investigate equipment failures, perform root-cause analysis, and recommend improvements.
  • Build prototypes for pilots, contribute to gold-image creation, and execute staging and configuration for rollouts.
  • Partner with offshore vendors and QA on test planning, regression testing, and production deployments.
  • Translate business requirements into technical specifications and validate solutions.
  • Mentor L1 engineers on scripting, troubleshooting, and documentation standards.
Experience Requirements:
  • 3+ years of IT experience supporting POS and distributed retail/hospitality environments.
  • Strong experience troubleshooting production systems, integrations, and store technology.
  • Hands-on experience with Windows, patching, Event Viewer, and tools such as SCCM, Intune, BigFix, or Kaseya.
  • Proficiency with PowerShell and/or Python, plus working knowledge of Microsoft SQL Server.
  • Experience with POS/payment technologies, including EMV, tokenization, PCI, kiosks, or mobile POS.
  • Strong problem-solving and communication skills with the ability to work independently and manage multiple priorities.
Education Requirements:
  • B.S. in engineering, computer science, networking, or related field, or equivalent experience.
Recruitment Transparency Notice
 
Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening and hiring process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team (noreply@eliassen.com, 781-808-2924) inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position. All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group’s use of these tools, including AI tools, as part of the application and hiring process.
 

Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.If anyone reaches out to you about an open position connected with Eliassen Group, please ensure that you are working directly with us by confirming the following:

· When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc.

· Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group.

If you have any indication of fraudulent activity, please contact fraud@eliassen.com.

 
About Eliassen Group:
 
Eliassen Group is a strategic consulting firm that helps organizations reach further and achieve more through our technology, business advisory, and life sciences solutions. For nearly 40 years, we have combined exceptional people, deep domain expertise, and intelligent capabilities to expand our clients’ capacity and accelerate meaningful outcomes. We are driven by a purpose to positively impact the lives of our employees, clients, consultants, and the communities we serve.
 
Eliassen is committed to building a diverse and inclusive team from a variety of backgrounds, perspectives, and skills. We are an Equal Opportunity and Affirmative Action Employer and all employment decisions are based on merit, performance, and business needs. Eliassen does not discriminate on the basis of race, color, gender identity or expression, sexual preference or orientation, sex (including pregnancy, childbirth, and related medical conditions), marital status, creed, religion, physical or mental disability, genetic information, military or veteran status, age, ancestry, national origin, citizenship status, prohibited criminal record inquiries of applicants and employees, or any other category protected by federal, state, or local laws.
 
Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!
 
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About Eliassen Group

Sourced by ZipRecruiter

Eliassen Group provides strategic consulting and talent solutions to drive our clients' innovation and business results. Our purpose is to positively impact the lives of our employees, clients, consultants, and the communities in which we operate. Leveraging over 30 years of success, our expertise in talent solutions, life sciences consulting, Agile consulting, cloud services, risk management, business optimization, and managed services enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA, and with offices from coast to coast, Eliassen Group offers local community presence and deep networks, as well as national reach.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Reading, MA, US

Year founded

1989

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