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Google It Support Jobs (NOW HIRING)

Astreya

IT Hardware Support

San Bruno, CA · On-site

$25.75 - $35.25/hr

CompTIA A+, Google IT Support, or Microsoft certification. * ITIL Foundation certification. * Experience supporting enterprise environments and multiple client sites. * Basic knowledge of networking ...

USP Management

Entry IT Support Specialist

Fort Lee, NJ · On-site

$50K/yr

Job Title: Entry IT Support Specialist We are seeking an Entry IT Support Specialist to help ... Administer and troubleshoot the Google Workspace environment (Gmail, Drive, Sheets, Groups) at the ...

BOSKOVICH FARMS, INC

Be Seen First

IT Support Specialist / Systems Support

Oxnard, CA · On-site

$28 - $38/hr

Google IT Support Certificate * Google Cybersecurity Professional Certificate * Microsoft 365 Fundamentals * Microsoft 365 certifications * Microsoft Security, Compliance, and Identity Fundamentals ...

Keiki Enterprises LLC

IT Tech support

Key Biscayne, FL · On-site

$20 - $27.50/hr

Digital Signage Service info@dsignage.net The IT support technician provides face to face support ... These include but are not limited to Google Suite, Remote/VPN Connectivity, Printing, MS Office ...

Beyond IT Support

IT Support Specialist

Aurora, CO · On-site

Beyond IT Support is a company focused on providing IT solutions, and they are seeking an IT Support Specialist to assist with technical issues related to Microsoft's core business applications and ...

Sierra

IT Support Specialist

New York, NY · On-site

$160K - $180K/yr

Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you'll do As an IT Support ...

Netrix Global

IT Support Engineer

Troy, NY · On-site

Support Apple device management through Mosyle and Google Chromebook environments. * Deploy, configure, and troubleshoot IT management tools such as Kaseya, LogicMonitor, antivirus platforms, and ...

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Google It Support information

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How much do google it support jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for google it support in the United States is $21.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.32 per hour, depending on experience, location, and employer.

What is a Google IT Support?

A Google IT Support job involves troubleshooting, maintaining, and supporting computer systems and networks for businesses and individuals. These professionals handle tasks like software installation, hardware configuration, network management, and cybersecurity. They often provide technical assistance, resolve IT issues, and ensure systems run efficiently. Many people enter this field through the Google IT Support Certificate, which provides foundational IT knowledge. This role is essential for keeping an organization's technology infrastructure running smoothly.

What does a Google IT Support do?

A typical day for a Google IT Support professional involves responding to user inquiries via phone, chat, or email, diagnosing hardware and software issues, and managing support tickets. You'll often collaborate with other IT team members to resolve complex challenges and may assist with onboarding new users, configuring devices, or deploying software updates. The work environment is usually fast-paced, requiring quick prioritization and adaptability as new issues emerge. This role offers the opportunity to continually expand your technical expertise while directly impacting user productivity and satisfaction.

What are the key skills and qualifications needed to thrive in the Google IT Support position, and why are they important?

To thrive as a Google IT Support professional, you need a solid understanding of troubleshooting, networking fundamentals, operating systems, and customer service, often demonstrated by completing the Google IT Support Professional Certificate or similar qualifications. Familiarity with help desk ticketing systems, remote desktop tools, and platforms like G Suite and cloud services is typically required. Excellent communication, patience, and problem-solving skills set exceptional candidates apart, enabling them to assist users of varying technical abilities. These competencies are crucial for efficiently resolving technical issues, ensuring smooth business operations, and providing a positive user support experience.

Does Google IT Support cert help get hired?

The Google IT Support Professional Certificate can improve a candidate's chances of getting hired for entry-level IT support roles by demonstrating foundational skills in troubleshooting, customer service, and operating systems. Employers often value this certification alongside practical experience and technical knowledge of tools like Windows, Linux, and ticketing systems.

Does Google have IT support roles?

Google offers IT support roles such as Technical Support Specialist and IT Operations Engineer, which involve troubleshooting hardware and software issues, maintaining systems, and assisting users. These roles often require knowledge of networking, operating systems, and certifications like CompTIA A+ or Google IT Support Professional Certificate.

How to become a Google IT Support?

To become a Google IT Support professional, candidates typically need a foundational understanding of computer hardware, software, and troubleshooting skills, often gained through certifications like the CompTIA A+ or Google IT Support Professional Certificate. Relevant experience in customer service and familiarity with operating systems, networking, and security are also beneficial. Many roles require a high school diploma or equivalent, with some positions preferring an associate's or bachelor's degree in a related field.
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Google It Support jobs near you
Infographic showing various Google It Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $45,486 per year, or $21.9 per hour.

Entry IT Support Specialist

DHD Consulting

Fort Lee, NJ

Full-time

Medical, Dental, Vision, PTO

Posted 17 days ago

Job description

We are seeking an Entry IT Support Specialist to help maintain and troubleshoot technical systems and support smooth day-to-day IT operations.

This is an entry-level position where you will begin with hands-on IT support and equipment management and gradually grow into more advanced technical responsibilities.

We actively use AI tools in our daily work, so comfort with AI assistants and an interest in learning new technology are important from day one.

What You'll Do

  • Provide first-line IT support for hardware, software, and network issues, including laptops, desktops, printers, and peripherals

  • Troubleshoot and resolve IT support requests within established service guidelines

  • Track and manage IT equipment and assets, including monitors, computers, and peripherals

  • Assist with equipment setup, upgrades, replacements, and new-hire onboarding

  • Administer and troubleshoot Google Workspace, including Gmail, Drive, Sheets, and Groups

  • Maintain troubleshooting documentation and procedures for common technical issues

  • Assist with routine system maintenance, security updates, and backup/recovery procedures

  • Help maintain reporting dashboards in Google Data Studio, including basic updates to tables and fields

  • Use AI assistants such as Claude, ChatGPT, and Gemini to improve troubleshooting, documentation, and scripting

  • Work with the IT team to identify opportunities to improve support processes and workflows

Who Thrives in This Role

You enjoy being the person others come to when something stops working.

You may set up a new employee's laptop, troubleshoot a printer issue, manage Google Workspace accounts, update an IT asset list, or find a way to use AI to automate a repetitive task.

The ideal candidate is curious, proactive, patient, and willing to learn. You are comfortable trying new tools independently, but you also know when to ask questions rather than make assumptions.

You take ownership of requests from start to finish, keep people informed of progress, and follow through until the issue is resolved.

This role may not be a good fit for someone who prefers a narrow, highly structured ticket queue with limited interruptions or variety.

Growth Opportunity

As you gain experience, you will have opportunities to take on more advanced technical responsibilities, including:

  • Maintaining and enhancing internal business applications

  • Developing internal automation and tools

  • Working with TypeScript and React

  • Expanding reporting and data capabilities

  • Supporting data pipelines and other technology initiatives

Minimum Qualifications

  • Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience

  • 0–1+ years of IT support or related experience; entry-level candidates are welcome

  • Proficiency troubleshooting hardware and software issues across Windows and macOS

  • Working knowledge of Google Workspace

  • Basic understanding of networking concepts such as LAN/WAN, VPN, and firewalls

  • Familiarity with at least one programming language, such as JavaScript/TypeScript, Python, or Java

  • Comfort using AI assistants such as Claude, ChatGPT, or Gemini for drafting, debugging, research, and problem-solving

  • Strong communication and interpersonal skills with a patient and approachable attitude

  • Ability to learn unfamiliar tools independently without requiring step-by-step instructions

  • Ability to take ownership of requests from intake through resolution and communicate clearly when escalation is needed

  • Bilingual proficiency in Korean and English, both written and verbal

  • Willingness and flexibility to handle a broad range of IT-related and general support responsibilities

Preferred Qualifications

  • Exposure to AI coding-assistant tools such as Claude Code, Codex, or Gemini CLI

  • Familiarity with structured prompt design

  • Exposure to Google Cloud Platform (GCP)

  • Basic knowledge of databases such as MySQL or PostgreSQL

  • Experience with TypeScript, React, or Next.js

  • Experience building dashboards using Google Data Studio or similar BI tools

  • Interest or experience in logistics, supply chain, manufacturing, or related industries

  • Relevant certifications such as CompTIA A+ or Google IT Support

Benefits

  • Medical, Dental Vision Insurance

  • Paid Vacation, Sick Days, and Holidays

  • Performance Bonuses

  • Educational Training Reimbursement

  • Employee Referral Incentives

  • Daily Lunch Allowance

  • Team Lunches Dinners

  • Fitness Membership Reimbursement

  • Employee Birthday Gifts

  • Recognition Service Year Awards