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Trainee Google It Support Jobs (NOW HIRING)

USP Management

Junior IT Support Specialist

Fort Lee, NJ · On-site

$58K/yr

Job Title: Junior IT Support Specialist We are seeking a Junior IT Support Specialist to help ... Administer and troubleshoot the Google Workspace environment (Gmail, Drive, Sheets, Groups) at the ...

Front Row Group

IT Analyst - Corporate

Manhattan, NY · On-site

$85K - $105K/yr

Relevant certifications such as CompTIA A+ or Google IT Support Key Skills & Attributes * Strong customer-service mindset and communication skills * Ability to prioritize and manage tasks in a fast ...

Charter Tech Services

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IT Support Technician

Dixon, CA · On-site

$32 - $38/hr

IT Support Technician We are an IT support firm seeking an IT support technician to work full-time, ... Administration of a Google-based environment including Google Workspaces and Chromebooks

Charter Tech Services

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IT Support Specialist

San Dimas, CA · On-site

$27 - $35/hr

IT Support Specialist We are an IT support firm seeking an experienced IT support specialist to ... Administration of a large Google-based environment including Google Workspace and Chromebooks

3G Productions LLC

IT Support

Las Vegas, NV · On-site

$55K - $75K/yr

Administer and support Microsoft Office 365, Google Workspace, Azure Active Directory (Entra ID ... Maintain accurate IT asset management records (inventory, assignments, warranties, lifecycle ...

Matrix Global

IT Support Specialist

Jersey City, NJ · On-site +1

Description IT Support Specialist (Onsite/Hybrid) Position Overview We are seeking an experienced ... Google Workspace * Okta * Cato VPN * Zoom Office Infrastructure & Technology Support * Support ...

ProTek IT Solutions

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IT Support Specialist

Clearwater, FL · Remote

$60K - $100K/yr

Proficient with Office 365 and Google Apps for Business. * Has experience in setting up and ... skilled IT Support Specialists to help with our ever-expanding client base. We have positions ...

Electra

IT Support Technician I

Boulder, CO · On-site

$21.50 - $23/hr

CompTIA A+, Microsoft MS-900, Google IT Support Certificate, or other entry-level technical certification (completed or in progress) * Exposure to basic scripting (PowerShell, Bash, or similar) with ...

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Trainee Google It Support information

What is a trainee Google IT Support?

Trainee Google IT Support roles are entry-level positions designed for individuals starting their careers in information technology. These roles typically involve assisting with troubleshooting technical issues, setting up hardware and software, and providing support to end users. Trainees often gain hands-on experience while working under the supervision of experienced IT professionals. Many organizations encourage trainees to earn the Google IT Support Professional Certificate, which covers essential IT skills and knowledge. Such roles provide a foundation for advancing into more specialized IT positions over time.

What is the difference between Trainee Google It Support vs Google IT Support Specialist?

AspectTrainee Google It SupportGoogle IT Support Specialist
CertificationsEntry-level, often no formal certifications requiredRelevant certifications like CompTIA A+ or Google IT Support Professional Certificate
Work EnvironmentTraining programs, internships, or entry-level support rolesFull-time support roles in corporate or technical environments
Employer & Industry UsageGoogle training programs, tech companies, or startupsGoogle and other tech companies' support teams
Search & Comparison IntentLearning and entry-level support rolesProfessional support roles with more responsibilities

The main difference between a Trainee Google It Support and a Google IT Support Specialist is experience and certification level. Trainees are typically in training or entry-level positions, focusing on learning foundational skills, while specialists are experienced professionals handling complex support tasks. Both roles are common in tech environments, but the specialist role requires more certifications and hands-on experience.

What types of technical problems will I typically handle as a trainee Google IT Support?

As a Trainee Google IT Support specialist, you'll often address a wide range of issues such as troubleshooting user connectivity problems, resolving software and hardware malfunctions, setting up new user accounts, and assisting with password resets. You'll also be expected to provide clear technical guidance to non-technical colleagues and escalate more complex issues to senior IT staff. This role offers hands-on experience in diagnosing problems, applying solutions, and learning best practices in a fast-paced, collaborative environment.

What are the key skills and qualifications needed to thrive as a trainee Google IT Support, and why are they important?

To thrive as a Trainee Google IT Support, you need foundational knowledge of computer hardware, operating systems, networking, troubleshooting, and a high school diploma or equivalent. Familiarity with ticketing systems, basic scripting tools, and credentials like the Google IT Support Professional Certificate are commonly required. Strong problem-solving abilities, effective communication, and a customer-focused attitude are essential soft skills. These competencies ensure that issues are resolved efficiently, users feel supported, and IT operations run smoothly.
What cities are hiring for Trainee Google It Support jobs? Cities with the most Trainee Google It Support job openings:
What are the most commonly searched types of Google It Support jobs? The most popular types of Google It Support jobs are:
What states have the most Trainee Google It Support jobs? States with the most job openings for Trainee Google It Support jobs include:
Trainee Google It Support jobs near you

Junior IT Support Specialist

USP Management

Fort Lee, NJ • On-site

$58K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 21 days ago

Job description

Job Title: Junior IT Support Specialist

We are seeking a Junior IT Support Specialist to help maintain and troubleshoot the company's technical systems and support smooth day-to-day IT operations. This is a junior role: you will handle hands-on IT support and equipment management day to day and take on progressively more advanced work over time. We actively use AI tools in our daily work, so comfort with AI assistants is part of the job from day one.


Responsibility Areas: 

  • Provide first- and second-line IT support for hardware, software, and network issues (laptops, desktops, printers, peripherals), and resolve support tickets within SLA guidelines.
  • Track and manage the inventory of IT equipment and assets (monitors, computers, peripherals), including setup, upgrades, and replacements.
  • Administer and troubleshoot the Google Workspace environment (Gmail, Drive, Sheets, Groups) at the account and user level.
  • Maintain and update troubleshooting documentation for common issues, and assist with routine system maintenance, security updates, and backup/recovery procedures.
  • Help maintain reporting dashboards in Google Data Studio (simple edits such as adding or adjusting tables and fields).
  • Leverage AI assistants (e.g., Claude, ChatGPT, Gemini) to speed up troubleshooting, documentation, and scripting, and collaborate with the IT team to improve support workflows.

Growth Path:
As you build experience, you will grow into more advanced responsibilities, including maintaining and enhancing our in-house ERP system (built with TypeScript and React), developing internal automation and tools, and expanding our reporting and data pipelines.


Minimum Qualifications: 

  • Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
  • 2 to 3+ years of experience in IT support or a similar role.
  • Solid hands-on experience troubleshooting hardware and software issues across Windows and macOS.
  • Working knowledge of Google Workspace and basic networking concepts (LAN/WAN, VPN, firewalls).
  • Familiarity with at least one programming language (JavaScript/TypeScript, Python, or Java); JavaScript/TypeScript is a plus.
  • Comfortable using AI assistants (e.g., Claude, ChatGPT) in daily work for drafting, debugging, and problem-solving.
  • Strong communication, problem-solving skills, and attention to detail.
  • Bilingual proficiency in English and Korean.
  • Willingness and flexibility to take on a broad range of IT-related and general support tasks as needed, including hands-on and ad-hoc duties.

Preferred Qualifications: 

  • Exposure to AI coding-assistant CLIs (e.g., Claude Code, Codex, Gemini CLI) and structured prompt design.
  • Exposure to GCP (Google Cloud Platform) and basic database concepts (MySQL, PostgreSQL).
  • Experience with TypeScript, React, or Next.js.
  • Experience building dashboards in Google Data Studio or similar BI tools.
  • Interest in logistics, supply chain, or manufacturing environments.
  • Relevant certifications (CompTIA A+, Google IT Support, etc.).


Work Hours: Full-Time (Monday – Friday, 8:30 AM – 5:30 PM)


We believe great work deserves great support. Here's what we offer:

  • Medical, Dental & Vision Insurance
  • Paid Vacation, Sick Days, and Holidays
  • Performance Bonuses
  • Educational Training Reimbursements
  • Employee Referral Incentives
  • Daily Lunch Fringe Allowance
  • Team Lunches & Dinners
  • Fitness Membership Reimbursements
  • Employee Birthday Gifts
  • Recognition & Service Year Awards


USP is an Equal Opportunity/Affirmative Action Employer — M/F/Disabled/Vets. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.