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Remote Google It Support Jobs (NOW HIRING)

Onebrief, Inc

IT Support Specialist

$70K - $85K/yr

Onebrief operates as an all-remote company, though many of our employees work alongside our ... Experience administering or supporting Jira, Google Workspace, Slack, and other SaaS platforms.

ProTek IT Solutions

IT Support Specialist

Clearwater, FL · Remote

$60K - $100K/yr

Proficient with Office 365 and Google Apps for Business. * Has experience in setting up and ... However, we're also open to remote or out-of-state candidates who can do the above. We offer ...

RELQ TECHNOLOGIES LLC

... remote staff on hardware, software, and networking issues ● Assist in the upkeep of office ... products (Okta, Google Suite, Zapier, Jira, Confluence, etc) ● Foundational industry ...

Underdog

IT Support Engineer

OR · Remote

$90K - $120K/yr

... Google Workspace account management, SaaS access grants and revocations, and enterprise fleet ... remote-first or distributed environment. * Extensive experience in administering Okta (SSO, MFA ...

eXp World Holdings, Inc.

IT Support Technician - (REMOTE)

$22 - $30.25/hr

An understanding of networking, various operating systems, cloud services including Google G Suite ... of the IT Support Technician. How you will make an impact: * Utilize remote monitoring and ...

Arize AI

IT Support Specialist

San Francisco, CA · On-site +1

$90K - $125K/yr

The Opportunity We are seeking a proactive and detail-oriented IT Support Specialist to join our ... remote-first environment. * Hands-on experience with: - Google Workspaces admin console & SSO ...

Monarch Money

IT Support Engineer

$120K - $140K/yr

As a fully remote company (even before COVID!), we welcome applicants from almost anywhere. Our ... software stack (Google Workspace, Slack, Notion, and others) through Okta and ConductorOne ...

EmergeOrtho

IT Support Specialist

Shallotte, NC · On-site +1

This position will be remote, but travel to an EmergeOrtho office may be required depending on need. The IT Support Specialist provides both remote and on-site technical support to providers and ...

FiscalNote

IT Support Lead

$80K - $95K/yr

About the Position The IT Support Lead reports to the VP, Information Security and will oversee the ... Advanced knowledge of Google Workspace, Microsoft 365, and enterprise collaboration tools * Hands ...

FiscalNote

IT Support Lead

Charleston, WV · Remote

$80K - $95K/yr

About the Position The IT Support Lead reports to the VP, Information Security and will oversee the ... Advanced knowledge of Google Workspace, Microsoft 365, and enterprise collaboration tools * Hands ...

Net at Work

IT Support Specialist

$60K - $80K/yr

Job Responsibilities As an IT Support Specialist, you will be an integral part of our Internal IT ... Provide on-site support in our NYC office and remote support to employees across the organization.

Sangoma

IT Support Manager - Remote US

Dallas, TX · Remote

This is a remote US-based role supporting global teams. Candidates in Central or Eastern time zones are preferred. You Role: * Lead, mentor, and develop a global IT support team delivering end-user ...

Sangoma

IT Support Manager - Remote US

Columbus, OH · Remote

This is a remote US-based role supporting global teams. Candidates in Central or Eastern time zones are preferred. You Role: * Lead, mentor, and develop a global IT support team delivering end-user ...

Sentinel Blue

IT Support Technician

$42K - $55K/yr

This role is for an entry-level IT support person or administrator with strong customer service ... This is a full-time position that is fully remote. Applicants must be located in, or willing to ...

Red Cup IT Inc

IT Support Engineer

Los Angeles, CA · On-site +1

We are looking for an IT Support Engineer who is responsible for providing technical assistance to ... Install and update applications and productivity tools like Microsoft 365 or Google Workspace.

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All JobsRemote Google It Support Jobs

Remote Google It Support information

See salary details

$34.5K

$69.2K

$111.5K

How much do remote google it support jobs pay per year?

As of Jun 18, 2026, the average yearly pay for remote google it support in the United States is $69,237.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $94,000.00 per year, depending on experience, location, and employer.

What is a Remote Google IT Support specialist?

A Remote Google IT Support specialist is a professional who provides technical assistance and troubleshooting services for computer systems, networks, and applications, primarily through online channels. They help users resolve IT issues, maintain systems, and ensure smooth operation of digital tools, often supporting Google products like Workspace, Chrome, and related technologies. Working remotely, they use chat, email, or video calls to assist clients or employees without being physically present. This role requires strong problem-solving skills, customer service abilities, and a solid understanding of IT fundamentals. Many specialists in this field have completed the Google IT Support Professional Certificate or similar training.

What is the difference between Remote Google It Support vs Remote Help Desk Technician?

AspectRemote Google It SupportRemote Help Desk Technician
CertificationsGoogle IT Support Professional Certificate, CompTIA A+CompTIA A+, HDI Support Center Analyst
Work EnvironmentPrimarily remote, supporting Google products and servicesRemote or on-site, supporting various hardware/software issues
Industry UsageTech companies, Google-specific support rolesIT service providers, corporate IT departments
Search/Comparison IntentUnderstanding Google-specific support rolesGeneral IT support roles across industries

Remote Google It Support focuses on assisting users with Google products and services, often requiring Google-specific certifications. In contrast, Remote Help Desk Technicians provide broader IT support for various hardware and software issues across different industries. Both roles are remote-friendly but differ in scope, certifications, and employer focus.

What are the typical challenges faced in a Remote Google IT Support role, and how can new hires prepare for them?

One common challenge in a Remote Google IT Support position is troubleshooting technical issues without in-person access to users’ devices, requiring strong communication skills and creative problem-solving. New hires often need to quickly adapt to various collaboration tools and manage multiple support tickets simultaneously, all while maintaining clear documentation. To prepare, it’s helpful to become familiar with remote desktop software, cloud-based systems, and effective ways to explain technical concepts to users of all skill levels. Building a routine for ongoing learning and regularly reviewing Google’s latest updates can also set you up for success in this dynamic environment.

What are the key skills and qualifications needed to thrive as a Remote Google IT Support Specialist, and why are they important?

To thrive as a Remote Google IT Support Specialist, you need a strong understanding of computer hardware, software troubleshooting, networking fundamentals, and often a Google IT Support Professional Certificate or equivalent experience. Familiarity with tools like Google Workspace, remote desktop software, and ticketing systems is typically required. Excellent communication, problem-solving, and time management skills are essential for assisting users and resolving issues remotely. These competencies ensure efficient support delivery, high user satisfaction, and smooth IT operations in a distributed work environment.
More about Remote Google It Support jobs
What cities are hiring for Remote Google It Support jobs? Cities with the most Remote Google It Support job openings:
What are the most commonly searched types of Google It Support jobs? The most popular types of Google It Support jobs are:
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What job categories do people searching Remote Google It Support jobs look for? The top searched job categories for Remote Google It Support jobs are:
Remote Google It Support jobs near you

IT Support Specialist

Onebrief, Inc

Remote

$70K - $85K/yr

Full-time

Posted 10 days ago

Job description

About Onebrief
Onebrief is collaboration and AI-powered workflow software designed specifically for military staffs. By transforming this work, Onebrief makes the staff as a whole superhuman - meaning faster, smarter, and more efficient.
We take ownership, seek excellence, and play to win with the seriousness and camaraderie of an Olympic team. Onebrief operates as an all-remote company, though many of our employees work alongside our customers at military commands around the world.
Founded in 2019 by a group of experienced planners, today, Onebrief's team spans veterans from all forces and global organizations, and technologists from leading-edge software companies. We've raised $320m+ from top-tier investors, including Battery Ventures, General Catalyst, Sapphire Ventures, Insight Partners, and Human Capital, and today, Onebrief is valued at $2.15B. With this continued growth, Onebrief is able to make an impact where it matters most.
About the Role
As an IT Support Specialist, you will be a crucial member of our IT department, providing technical support and assistance to ensure smooth and efficient IT operations. You will be responsible for troubleshooting hardware, software, conducting system maintenance, managing IT equipment, and assisting users with IT issues. The ideal candidate is someone experienced with IT help desk or system administration with excellent communications, and a strong desire to learn.
What You'll Do
  • Own onboarding and offboarding operations: Coordinate employee onboarding and offboarding activities, including account provisioning, access management, hardware deployment, recovery, and documentation updates.
  • Manage the hardware lifecycle: Track, maintain, deploy, recover, and replace company hardware while ensuring asset records remain accurate and up to date.
  • Tier 1 IT support: Serve as the first point of contact for IT support requests, troubleshooting user issues across devices, applications, accounts, and collaboration tools. Escalate complex issues to senior IT staff when appropriate.
  • Documentation ownership: Create, maintain, and improve IT how-to guides, knowledge base articles, standard operating procedures, and internal support documentation.
  • Application access and activity audits: Assist with periodic reviews of user access, application activity, and access recertification efforts to support security and compliance requirements.
  • Legal hold process support: Act as a point of contact for legal hold processes, coordinating with stakeholders to ensure devices, accounts, and data are preserved according to company procedures.
  • Expense and procurement administration: Process and reconcile IT-related receipts and purchases through Brex while maintaining appropriate records and documentation.
  • Support Jira administration: Assist with Jira configuration changes, user requests, workflow updates, and ongoing platform maintenance.
  • IT communications: Draft and distribute end-user communications regarding IT changes, outages, maintenance activities, new tools, and process updates.
What We Look For
Required Qualifications:
  • 1+ years of experience in an IT support, help desk, IT operations, or systems administration role.
  • Strong troubleshooting skills across hardware, operating systems, SaaS applications, user accounts, and common workplace technology.
  • Strong written and verbal communication skills with the ability to create clear documentation and communicate technical concepts to non-technical users.
  • Strong organizational skills with the ability to manage multiple priorities and follow established processes.
  • Ability to work standard Eastern Time (EST/ET) business hours and collaborate effectively with a distributed team.
  • U.S. Citizenship.
  • Ability to travel up to 10% of the time.

Preferred Qualifications:
  • Experience supporting employee onboarding and offboarding processes, hardware deployment, and IT asset management.
  • Experience administering or supporting Jira, Google Workspace, Slack, and other SaaS platforms.
  • Experience performing user access reviews, application audits, or other IT compliance-related activities.
  • Experience creating and maintaining knowledge base articles, SOPs, and end-user documentation.
  • Experience with macOS and Windows endpoint management.
  • Degree in Computer Science, Information Technology, or a related field, or relevant certifications such as CompTIA A+, Network+, or Google IT Support.

Notice to Third Party Recruitment Agencies
Please note that Onebrief does not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed Recruitment Services Agreement, there will be no obligation to any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without an agreement Onebrief explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of Onebrief.

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