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Remote Google It Support Jobs (NOW HIRING)

Shield

IT Support Supervisor

Anaheim, CA · On-site +1

$80K - $90K/yr

IronOrbit - Remote Compensation: $80,000 - $90,000 / year Description Supervises the day-to-day operations of the IT Services Support Team. Identifies, researches, & resolves complex technical ...

Radiology Partners

IT Support Analyst

$65K - $75K/yr

General information Press space or enter keys to toggle section visibility Job Title IT Support Analyst City Remote Work Location Type Remote State Remote Employment Type Full-time (30+ hrs/week) ...

Wurk

IT Support Administrator

$85K - $105K/yr

The IT Support Administrator is passionate about customer service, technology, and streamlined ... Provide outstanding customer service via remote support channels and tools (e.g., Teams screen ...

inKind

IT Manager

Austin, IN · On-site +1

$91K - $111K/yr

You will also support employees with secure remote access solutions, including Tailscale, while ... Manage core productivity and collaboration tools (Google Workspace, Microsoft 365, Slack, etc.

Nityo Infotech

IT Support Specialist

Florence, KY · On-site +1

Remote (Florence, KY). Should be willing to travel to client location as needed. Duration: Fulltime IT Application Support Specialist will be responsible for investigating and troubleshooting ...

Addison Group

IT Support Technician

Oklahoma City, OK · Remote

$45K - $65K/yr

Role: IT Support Technician Location: Oklahoma City, OK (On-site) Salary Range: $45,000 - $65,000 ... You'll provide in-person and remote technical support across company sites, with up to 50% travel ...

Openly

IT Support Specialist II (Remote, US)

Knowledge of administering and maintaining IT infrastructure including Okta and Google Workspace ... Remote-First Culture - We supported #remotelife long before it was a given. We'll keep promoting it.

The Timberline Group

IT Support Specialist

Affton, MO · On-site +1

Escalate complex issues to the IT Support Supervisor or appropriate IT resource with clear notes ... Familiarity with BeyondTrust, NinjaOne, or endpoint remote support tools. * Basic understanding of ...

Field Materials

$111K - $137K/yr

Help Desk & Support: Serve as first-line IT support for the team, resolving technical and access ... Hands-on experience administering Google Workspace, Slack, MDM solutions, and SSO/identity ...

Radiology Partners

IT Support Analyst II

$65K - $75K/yr

General information Press space or enter keys to toggle section visibility Job Title IT Support Analyst II City Remote Work Location Type Remote State Remote Employment Type Full-time (30+ hrs/week) ...

radiology partners

IT Support Analyst

$65K - $75K/yr

Remote Work Location Type: Remote WHO WE ARE AND WHAT WE DO: Radiology Partners, through its ... IT support, IAM operations, service desk, systems administration, or enterprise user access ...

Guardian Pharmacy, LLC

IT Support Specialist

Atlanta, GA · On-site +1

Support Growth. At Guardian Pharmacy, technology is critical to delivering exceptional service - and behind every successful operation is a responsive, solutions-focused IT team. We're looking for an ...

Addison Group

IT Support Technician

Two Harbors, MN · Remote

$30/hr

... and remote technical support across a manufacturing environment. This role will troubleshoot ... end users and ensuring reliable IT operations across multiple systems and facilities.

Addison Group

IT Support Technician

Two Harbors, MN · Remote

$30/hr

... and remote technical support across a manufacturing environment. This role will troubleshoot ... end users and ensuring reliable IT operations across multiple systems and facilities.

Addison Group

IT Support Technician

Two Harbors, MN · Remote

$30/hr

... and remote technical support across a manufacturing environment. This role will troubleshoot ... end users and ensuring reliable IT operations across multiple systems and facilities.

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All JobsGoogle It Support JobsRemote Google It Support Jobs

Remote Google It Support information

See salary details

$34.5K

$69.2K

$111.5K

How much do remote google it support jobs pay per year?

As of Jul 14, 2026, the average yearly pay for remote google it support in the United States is $69,237.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $94,000.00 per year, depending on experience, location, and employer.

What is a Remote Google IT Support specialist?

A Remote Google IT Support specialist is a professional who provides technical assistance and troubleshooting services for computer systems, networks, and applications, primarily through online channels. They help users resolve IT issues, maintain systems, and ensure smooth operation of digital tools, often supporting Google products like Workspace, Chrome, and related technologies. Working remotely, they use chat, email, or video calls to assist clients or employees without being physically present. This role requires strong problem-solving skills, customer service abilities, and a solid understanding of IT fundamentals. Many specialists in this field have completed the Google IT Support Professional Certificate or similar training.

What is the difference between Remote Google It Support vs Remote Help Desk Technician?

AspectRemote Google It SupportRemote Help Desk Technician
CertificationsGoogle IT Support Professional Certificate, CompTIA A+CompTIA A+, HDI Support Center Analyst
Work EnvironmentPrimarily remote, supporting Google products and servicesRemote or on-site, supporting various hardware/software issues
Industry UsageTech companies, Google-specific support rolesIT service providers, corporate IT departments
Search/Comparison IntentUnderstanding Google-specific support rolesGeneral IT support roles across industries

Remote Google It Support focuses on assisting users with Google products and services, often requiring Google-specific certifications. In contrast, Remote Help Desk Technicians provide broader IT support for various hardware and software issues across different industries. Both roles are remote-friendly but differ in scope, certifications, and employer focus.

What are the typical challenges faced in a Remote Google IT Support role, and how can new hires prepare for them?

One common challenge in a Remote Google IT Support position is troubleshooting technical issues without in-person access to users’ devices, requiring strong communication skills and creative problem-solving. New hires often need to quickly adapt to various collaboration tools and manage multiple support tickets simultaneously, all while maintaining clear documentation. To prepare, it’s helpful to become familiar with remote desktop software, cloud-based systems, and effective ways to explain technical concepts to users of all skill levels. Building a routine for ongoing learning and regularly reviewing Google’s latest updates can also set you up for success in this dynamic environment.

What are the key skills and qualifications needed to thrive as a Remote Google IT Support Specialist, and why are they important?

To thrive as a Remote Google IT Support Specialist, you need a strong understanding of computer hardware, software troubleshooting, networking fundamentals, and often a Google IT Support Professional Certificate or equivalent experience. Familiarity with tools like Google Workspace, remote desktop software, and ticketing systems is typically required. Excellent communication, problem-solving, and time management skills are essential for assisting users and resolving issues remotely. These competencies ensure efficient support delivery, high user satisfaction, and smooth IT operations in a distributed work environment.
More about Remote Google It Support jobs
What cities are hiring for Remote Google It Support jobs? Cities with the most Remote Google It Support job openings:
What are the most commonly searched types of Google It Support jobs? The most popular types of Google It Support jobs are:
What states have the most Remote Google It Support jobs? States with the most job openings for Remote Google It Support jobs include:
What job categories do people searching Remote Google It Support jobs look for? The top searched job categories for Remote Google It Support jobs are:
Remote Google It Support jobs near you
Infographic showing various Remote Google It Support job openings in the United States as of July 2026, with employment types broken down into 3% Locum Tenens, 83% Full Time, 9% Part Time, 1% Temporary, and 4% Contract. Highlights an 70% Physical, 3% Hybrid, and 27% Remote job distribution, with an average salary of $69,237 per year, or $33.3 per hour.

IT Support Supervisor

Shield

Anaheim, CA • On-site, Remote

$80K - $90K/yr

Full-time

Posted 3 days ago

Job description

IT Support Supervisor
Department: Managed Services
Employment Type: Full Time
Location: IronOrbit - Remote
Compensation: $80,000 - $90,000 / year
Description
Supervises the day-to-day operations of the IT Services Support Team. Identifies, researches, & resolves complex technical problems by coaching Level I/II teams and escalating incidents to Engineering team. Creates and maintains support documentation & adheres to department processes & procedures (SOP's). Documents, tracks, & monitors problems through the CRM to ensure customer Service Level Agreements (SLAs) are met. Assists Manager with Level I/II onboarding and skills development as needed. The IT Escalation Supervisor may need to work directly with clients when necessary to ensure customer satisfaction.
This position will work a standard schedule of Monday - Friday from 11:00AM - 8:00PM EST, with some exceptions to this schedule on an as-needed basis.
Key Responsibilities
Employee Supervision
  • Assist Managers with Setting Task Assignments & Priorities for Level I/II
  • Actively Rotate Between Team/Queues - coaching/escalating for Level I/II
  • Leading Team by Example - model behaviors & work practices
  • Assist with Onboarding new hires & Cross-Training of Level I/II
  • Assist Managers with Maintaining Staff Scheduling
  • Success is measured against team performance % of ticket escalations

CRM Management
  • Actively Manage Issue Escalations during shift
  • Provide Daily Shift Change Status Reports to Manager
  • Review all open tickets with Manager in CRM during shift & assist with resource assignments when necessary
  • Route unassigned tickets & act as liaison between receptionists & technician pool
  • Success is measured against team performance % of ticket reopens

Customer Management
  • Meeting customer SLA's
  • Follow-up If Necessary or to Build Relationship
  • Issue Survey and Drive Response Rate
  • Review relationship & provide Sale Lead Opportunities when possible
  • Success is measured against team performance % SLA compliance

Skills, Knowledge & Expertise
Education:
o Preferred - Associate's degree in Information Technology or a related field
o Mandatory - High School diploma or equivalent
Minimum Experience:
o 7+ years of experience in IT working as a lead/senior IT support role or engineer
Certifications:
o Minimum (2): A+, Network+, Server+, Security+, etc...
o Minimum (1): MCSE, CCENT/CCT, VCP6
Expertise:
  • Strong diverse technical background showing progressive growth in responsibilities and duties including team lead/mentoring
  • Technical Skills must exceed that of Level I and Level II support staff.
  • Experience and able to present examples of leading teams & empowering team members to achieve professional growth
  • Highly self-motivated & directed
  • Keen attention to detail
  • Proven analytical and problem solving abilities
  • Ability to effectively prioritize and execute tasks in a high pressure environment
  • Exceptional customer service orientation
  • Strong oral and written communication skills

Working Conditions
Monitoring the CRM support queue over the weekend to make sure tickets are being handled as expected. Job requires occasional after hour and weekend escalation management and support. Client onsite work could be required on a project or emergency basis.

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