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Google It Support Jobs in Alabama (NOW HIRING)

We are seeking an experienced IT Support Analyst with a strong background in Tier 2/3 support, ITSM processes, and ServiceNow. The ideal candidate will have at least three years of experience ...

IT Support I

Birmingham, AL · On-site

$20.25 - $27.75/hr

Motion Industries is seeking an IT Support I to help safeguard the integrity and security of their IT infrastructure. The role involves triaging, troubleshooting, documenting, and resolving a wide ...

AMVAC has a new opportunity for an IT Support Specialist at the Axis, Alabama plant who will be responsible for providing advanced technical support to end users and maintaining the reliability of ...

IT Support Lead

Decatur, AL

$17.75 - $24.25/hr

The IT Support Lead is responsible for onsite IT operations and end-user support for a manufacturing facility. This role serves as the primary technology contact for the plant, ensuring reliable ...

IT Support I

Birmingham, AL

$20.25 - $27.75/hr

IT Support I SUMMARY: Under close supervision the IT Help Desk I provide the field with what they need to safeguard the integrity and security of Motion's IT infrastructure and environment. They run ...

We are seeking an experienced IT Support Analyst with a strong background in Tier 2/3 support, ITSM processes, and ServiceNow. The ideal candidate will have at least three years of experience ...

We are seeking an experienced IT Support Analyst with a strong background in Tier 2/3 support, ITSM processes, and ServiceNow. The ideal candidate will have at least three years of experience ...

IT Support Technician

Montgomery, AL · On-site

$21.25 - $29.25/hr

Job Title: IT Support Technician - Windows 10 to Windows 11 Device Conversion Location: Montgomery, Alabama (Local Candidates Only) Employment Type: Contract (3 months + possibility of extension ...

IT Support Specialist Location: Birmingham, AL (this role includes approximately 10% travel to jobsites) Reports to: IT Manager Employment Type: Full-time About Creature Creature is a vertically ...

IT Support Specialist Location: Birmingham, AL (this role includes approximately 10% travel to jobsites) Reports to: IT Manager Employment Type: Full-time About Creature Creature is a vertically ...

IT Support Specialist Location: Birmingham, AL (this role includes approximately 10% travel to jobsites) Reports to: IT Manager Employment Type: Full-time About Creature Creature is a vertically ...

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Google It Support information

See Alabama salary details

$11

$19

$39

How much do google it support jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for google it support in Alabama is $19.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $21.15 per hour, depending on experience, location, and employer.

What is a Google IT Support?

A Google IT Support job involves troubleshooting, maintaining, and supporting computer systems and networks for businesses and individuals. These professionals handle tasks like software installation, hardware configuration, network management, and cybersecurity. They often provide technical assistance, resolve IT issues, and ensure systems run efficiently. Many people enter this field through the Google IT Support Certificate, which provides foundational IT knowledge. This role is essential for keeping an organization's technology infrastructure running smoothly.

What does a Google IT Support do?

A typical day for a Google IT Support professional involves responding to user inquiries via phone, chat, or email, diagnosing hardware and software issues, and managing support tickets. You'll often collaborate with other IT team members to resolve complex challenges and may assist with onboarding new users, configuring devices, or deploying software updates. The work environment is usually fast-paced, requiring quick prioritization and adaptability as new issues emerge. This role offers the opportunity to continually expand your technical expertise while directly impacting user productivity and satisfaction.

What are the key skills and qualifications needed to thrive in the Google IT Support position, and why are they important?

To thrive as a Google IT Support professional, you need a solid understanding of troubleshooting, networking fundamentals, operating systems, and customer service, often demonstrated by completing the Google IT Support Professional Certificate or similar qualifications. Familiarity with help desk ticketing systems, remote desktop tools, and platforms like G Suite and cloud services is typically required. Excellent communication, patience, and problem-solving skills set exceptional candidates apart, enabling them to assist users of varying technical abilities. These competencies are crucial for efficiently resolving technical issues, ensuring smooth business operations, and providing a positive user support experience.

Does Google IT Support cert help get hired?

The Google IT Support Professional Certificate can improve a candidate's chances of getting hired for entry-level IT support roles by demonstrating foundational skills in troubleshooting, customer service, and operating systems. Employers often value this certification alongside practical experience and technical knowledge of tools like Windows, Linux, and ticketing systems.

Does Google have IT support roles?

Google offers IT support roles such as Technical Support Specialist and IT Operations Engineer, which involve troubleshooting hardware and software issues, maintaining systems, and assisting users. These roles often require knowledge of networking, operating systems, and certifications like CompTIA A+ or Google IT Support Professional Certificate.

How to become a Google IT Support?

To become a Google IT Support professional, candidates typically need a foundational understanding of computer hardware, software, and troubleshooting skills, often gained through certifications like the CompTIA A+ or Google IT Support Professional Certificate. Relevant experience in customer service and familiarity with operating systems, networking, and security are also beneficial. Many roles require a high school diploma or equivalent, with some positions preferring an associate's or bachelor's degree in a related field.

What are the most commonly searched types of Google It Support jobs in Alabama?

The most popular types of Google It Support jobs in Alabama are:

Infographic showing various Google It Support job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 20% Part Time, and 7% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $41,228 per year, or $19.8 per hour.

IT Support Specialist

Satellites Unlimited

Birmingham, AL • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.


Satellites Unlimited rating

3.3

Company rating: 3.3 out of 10

Based on 6 frontline employees who took The Breakroom Quiz


Job description

IT Support Specialist
Location: Birmingham, Alabama � On-site
Level: Entry-level
Department: Information Technology
Travel: Occasional travel between company locations, including overnight travel, may be required
The Opportunity
We are seeking an IT Support Specialist to provide responsive, professional technical support to employees across multiple company locations. This is an entry-level opportunity for someone with a solid technical foundation, strong troubleshooting instincts, and an interest in developing a career in information technology.
You will support Windows computers, mobile devices, user accounts, business applications, network connectivity, and internal proprietary systems. You will work closely with other IT team members to resolve support requests, prepare equipment, maintain accurate documentation, and ensure employees have reliable access to the technology they need.
Key Responsibilities
  • Respond to and resolve technical support requests submitted through Freshdesk, phone, email, and approved support channels.
  • Troubleshoot Windows 11 computers, printers, peripherals, software, and basic network connectivity issues.
  • Create, update, disable, and troubleshoot user accounts in Active Directory, Google Workspace, and other authorized systems.
  • Configure and deploy computers, mobile devices, and related equipment for new and existing employees.
  • Enroll, configure, and support company-owned mobile devices using Hexnode and related mobile-device management tools.
  • Support Wi-Fi, VPN, internet connectivity, and basic wired-network issues.
  • Assist employees with Google Workspace applications, including Gmail, Drive, Docs, Sheets, Calendar, and shared resources.
  • Support internal proprietary applications and escalate complex issues to the appropriate internal team or vendor.
  • Document troubleshooting steps, resolutions, equipment assignments, and user communications in the ticketing system.
  • Follow established procedures for employee onboarding, offboarding, access changes, equipment returns, and device replacements.
  • Maintain accurate hardware, software, and mobile-device inventory records.
  • Assist with software installation, operating-system updates, security tools, and endpoint compliance.
  • Protect confidential company and employee information by following access-control and cybersecurity policies.
  • Communicate technical information clearly and professionally to users with varying levels of technical experience.
  • Participate in IT projects and other technical assignments as needed.
  • Travel occasionally between company locations to deploy equipment, troubleshoot issues, or support company operations. Some assignments may require overnight travel.
Technical Requirements � Must-Haves
  • High school diploma or equivalent.
  • Foundational knowledge of Windows 11 configuration and troubleshooting.
  • Basic understanding of computer hardware, software installation, user accounts, permissions, and network connectivity.
  • Ability to troubleshoot common issues involving laptops, desktops, printers, mobile devices, Wi-Fi, and business applications.
  • Strong customer-service, communication, organization, and problem-solving skills.
  • Ability to document work accurately and manage multiple support requests.
  • Willingness to learn unfamiliar applications and internal proprietary systems.
  • Ability to work on-site in Birmingham, Alabama.
  • Ability and willingness to travel between company locations, including occasional overnight travel.
  • Valid driver's license and reliable transportation, subject to applicable company travel policies.
  • Ability to lift and move computers, monitors, printers, and related equipment, with or without reasonable accommodation.
Preferred Qualifications � Nice-to-Haves
  • Associate degree, technical diploma, certification, or coursework in information technology or a related field.
  • Previous help-desk, technical-support, customer-service, internship, or hands-on lab experience.
  • Familiarity with Active Directory and basic user and group administration.
  • Experience with Google Workspace administration or end-user support.
  • Exposure to Freshdesk or another ticket-management platform.
  • Familiarity with Hexnode or another mobile-device management platform.
  • Basic knowledge of TCP/IP, DNS, DHCP, VPNs, Wi-Fi, and network troubleshooting.
  • CompTIA A+, Network+, Google IT Support, Microsoft, or similar entry-level certification.
  • Experience supporting Android mobile devices.

Equivalent education, certifications, personal projects, internships, and relevant hands-on experience will be considered.
Tech Stack Snapshot
  • Operating systems: Windows 11
  • Identity and access: Microsoft Active Directory
  • Productivity: Google Workspace
  • Ticket management: Freshdesk
  • Device management: Hexnode
  • Support areas: Computers, mobile devices, printers, networking, Wi-Fi, VPN, and user access
  • Business applications: Internal proprietary systems and third-party platforms
Benefits and Perks
Benefits should be updated to reflect the company's actual offerings and may include:
  • Competitive entry-level compensation
  • Health, dental, and vision insurance
  • Paid time off and company holidays
  • Retirement plan
  • Mileage reimbursement or company-paid travel expenses
  • Training and professional-certification opportunities
  • Career development within the IT department
Equal Employment Opportunity
We are an equal opportunity employer. Employment decisions are based on qualifications, merit, and business needs. We welcome applicants from all backgrounds and provide reasonable accommodations throughout the hiring process.
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