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Google It Support Entry Level Jobs in Alabama (NOW HIRING)

Motion

IT Support I

Birmingham, AL · On-site

$20.25 - $27.75/hr

Motion Industries is seeking an IT Support I to help safeguard the integrity and security of their IT infrastructure. The role involves triaging, troubleshooting, documenting, and resolving a wide ...

GPC - Genuine Parts Company

IT Support I

Birmingham, AL

$20.25 - $27.75/hr

IT Support I SUMMARY: Under close supervision the IT Help Desk I provide the field with what they need to safeguard the integrity and security of Motion's IT infrastructure and environment. They run ...

Resourcing HQ

IT Support Technician

Montgomery, AL · On-site

$21.25 - $29.25/hr

Job Title: IT Support Technician - Windows 10 to Windows 11 Device Conversion Location: Montgomery, Alabama (Local Candidates Only) Employment Type: Contract (3 months + possibility of extension ...

Creature

IT Support Specialist

Birmingham, AL · On-site

IT Support Specialist Location: Birmingham, AL (this role includes approximately 10% travel to jobsites) Reports to: IT Manager Employment Type: Full-time About Creature Creature is a vertically ...

Creature

IT Support Specialist

Birmingham, AL · On-site

IT Support Specialist Location: Birmingham, AL (this role includes approximately 10% travel to jobsites) Reports to: IT Manager Employment Type: Full-time About Creature Creature is a vertically ...

Creature

IT Support Specialist

Birmingham, AL · On-site

IT Support Specialist Location: Birmingham, AL (this role includes approximately 10% travel to jobsites) Reports to: IT Manager Employment Type: Full-time About Creature Creature is a vertically ...

Gratz Pilates

IT Specialist Location: Philadelphia, PA (On-site) About Gratz Gratz Pilates is the original ... Support Microsoft 365, Google Workspace, and other business applications * Create and manage user ...

Rhoads Industries, Inc.

$21 - $28.75/hr

The IT Support Technician II provides advanced technical support to end-users across the organization, ensuring reliable operation of hardware, software, and IT systems. This role is responsible for ...

Smartfox Solutions

IT Support Specialist

Decatur, AL · On-site

$55K - $100K/yr

IT Specialist This position will provide LAN and desktop support to end-users and customer service on company-supported computer applications, platforms, and devices. The specialist should be able to ...

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Google It Support Entry Level information

What is a Google IT Support Entry Level?

A Google IT Support Entry Level position refers to an entry-level job role focused on providing technical support and troubleshooting for computer systems, hardware, and software. These professionals assist users with resolving IT-related issues, setting up equipment, and maintaining network systems. The role is designed for individuals starting their careers in IT, often after completing the Google IT Support Professional Certificate or similar training. It offers foundational experience in diagnosing technical problems, customer service, and understanding IT infrastructure.

What are the key skills and qualifications needed to thrive as a Google IT Support Entry Level professional?

To thrive as a Google IT Support Entry Level professional, you need a strong understanding of computer hardware, troubleshooting, operating systems, and basic networking, typically backed by a high school diploma or a Google IT Support Professional Certificate. Familiarity with ticketing systems, remote desktop tools, and productivity software is commonly expected in this role. Strong communication skills, patience, and a customer-focused attitude help you effectively resolve user issues and work well with team members. These skills and qualities are crucial for delivering reliable technical support and maintaining smooth business operations.

What are some common challenges faced by entry-level IT Support professionals at Google, and how can they prepare for them?

Entry-level IT Support professionals at Google often encounter challenges such as troubleshooting a wide variety of technical issues across different platforms, managing multiple support tickets simultaneously, and adapting quickly to Google's fast-paced and innovative environment. Building strong communication skills is essential, as the role often involves assisting both technical and non-technical users. To prepare, candidates should familiarize themselves with Google's suite of tools, practice effective problem-solving techniques, and be ready to learn continuously as new technologies are adopted.

What is the difference between Google IT Support Entry Level vs Help Desk Technician?

AspectGoogle IT Support Entry LevelHelp Desk Technician
CertificationsCompTIA A+, Google IT Support Professional CertificateCompTIA A+, HDI Customer Service Representative
Work EnvironmentCorporate, tech companies, remote optionsHelp desks, call centers, corporate IT support
Industry UsageWidely used in tech and corporate sectorsCommon in IT service providers and internal support teams
Search/Comparison IntentYesYes

Google IT Support Entry Level roles focus on foundational IT skills, customer service, and troubleshooting, often requiring certifications like CompTIA A+ or Google's certificate. Help Desk Technicians perform similar tasks but may have more emphasis on customer interaction and ticket management. Both roles are entry-level, share similar environments, and are frequently compared by job seekers exploring IT support careers.

What are the most commonly searched types of Google It Support jobs in Alabama?

The most popular types of Google It Support jobs in Alabama are:

What are popular job titles related to Google It Support Entry Level jobs in Alabama?

For Google It Support Entry Level jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Google It Support Entry Level jobs in Alabama look for?

The top searched job categories for Google It Support Entry Level jobs in Alabama are:

Google It Support Entry Level jobs near you
Infographic showing various Google It Support Entry Level job openings in Alabama as of August 2026, with employment types broken down into 82% Full Time, and 18% Contract. Highlights an 100% In-person job distribution.

IT Support Specialist

Satellites Unlimited

Birmingham, AL • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired 2 days ago. Applications are no longer accepted.

Satellites Unlimited rating

3.3

Company rating: 3.3 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

IT Support Specialist
Location: Birmingham, Alabama � On-site
Level: Entry-level
Department: Information Technology
Travel: Occasional travel between company locations, including overnight travel, may be required
The Opportunity
We are seeking an IT Support Specialist to provide responsive, professional technical support to employees across multiple company locations. This is an entry-level opportunity for someone with a solid technical foundation, strong troubleshooting instincts, and an interest in developing a career in information technology.
You will support Windows computers, mobile devices, user accounts, business applications, network connectivity, and internal proprietary systems. You will work closely with other IT team members to resolve support requests, prepare equipment, maintain accurate documentation, and ensure employees have reliable access to the technology they need.
Key Responsibilities
  • Respond to and resolve technical support requests submitted through Freshdesk, phone, email, and approved support channels.
  • Troubleshoot Windows 11 computers, printers, peripherals, software, and basic network connectivity issues.
  • Create, update, disable, and troubleshoot user accounts in Active Directory, Google Workspace, and other authorized systems.
  • Configure and deploy computers, mobile devices, and related equipment for new and existing employees.
  • Enroll, configure, and support company-owned mobile devices using Hexnode and related mobile-device management tools.
  • Support Wi-Fi, VPN, internet connectivity, and basic wired-network issues.
  • Assist employees with Google Workspace applications, including Gmail, Drive, Docs, Sheets, Calendar, and shared resources.
  • Support internal proprietary applications and escalate complex issues to the appropriate internal team or vendor.
  • Document troubleshooting steps, resolutions, equipment assignments, and user communications in the ticketing system.
  • Follow established procedures for employee onboarding, offboarding, access changes, equipment returns, and device replacements.
  • Maintain accurate hardware, software, and mobile-device inventory records.
  • Assist with software installation, operating-system updates, security tools, and endpoint compliance.
  • Protect confidential company and employee information by following access-control and cybersecurity policies.
  • Communicate technical information clearly and professionally to users with varying levels of technical experience.
  • Participate in IT projects and other technical assignments as needed.
  • Travel occasionally between company locations to deploy equipment, troubleshoot issues, or support company operations. Some assignments may require overnight travel.
Technical Requirements � Must-Haves
  • High school diploma or equivalent.
  • Foundational knowledge of Windows 11 configuration and troubleshooting.
  • Basic understanding of computer hardware, software installation, user accounts, permissions, and network connectivity.
  • Ability to troubleshoot common issues involving laptops, desktops, printers, mobile devices, Wi-Fi, and business applications.
  • Strong customer-service, communication, organization, and problem-solving skills.
  • Ability to document work accurately and manage multiple support requests.
  • Willingness to learn unfamiliar applications and internal proprietary systems.
  • Ability to work on-site in Birmingham, Alabama.
  • Ability and willingness to travel between company locations, including occasional overnight travel.
  • Valid driver's license and reliable transportation, subject to applicable company travel policies.
  • Ability to lift and move computers, monitors, printers, and related equipment, with or without reasonable accommodation.
Preferred Qualifications � Nice-to-Haves
  • Associate degree, technical diploma, certification, or coursework in information technology or a related field.
  • Previous help-desk, technical-support, customer-service, internship, or hands-on lab experience.
  • Familiarity with Active Directory and basic user and group administration.
  • Experience with Google Workspace administration or end-user support.
  • Exposure to Freshdesk or another ticket-management platform.
  • Familiarity with Hexnode or another mobile-device management platform.
  • Basic knowledge of TCP/IP, DNS, DHCP, VPNs, Wi-Fi, and network troubleshooting.
  • CompTIA A+, Network+, Google IT Support, Microsoft, or similar entry-level certification.
  • Experience supporting Android mobile devices.

Equivalent education, certifications, personal projects, internships, and relevant hands-on experience will be considered.
Tech Stack Snapshot
  • Operating systems: Windows 11
  • Identity and access: Microsoft Active Directory
  • Productivity: Google Workspace
  • Ticket management: Freshdesk
  • Device management: Hexnode
  • Support areas: Computers, mobile devices, printers, networking, Wi-Fi, VPN, and user access
  • Business applications: Internal proprietary systems and third-party platforms
Benefits and Perks
Benefits should be updated to reflect the company's actual offerings and may include:
  • Competitive entry-level compensation
  • Health, dental, and vision insurance
  • Paid time off and company holidays
  • Retirement plan
  • Mileage reimbursement or company-paid travel expenses
  • Training and professional-certification opportunities
  • Career development within the IT department
Equal Employment Opportunity
We are an equal opportunity employer. Employment decisions are based on qualifications, merit, and business needs. We welcome applicants from all backgrounds and provide reasonable accommodations throughout the hiring process.
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