ZipRecruiter

Log In

1

Technical Support Jobs in Alabama (NOW HIRING)

TEEMA

Technical Support

Mobile, AL · On-site

$25 - $28/hr

This is an excellent opportunity for an IT support professional who enjoys hands-on technical work, desktop deployments, and delivering exceptional customer service. What You'll Do * Configure, image ...

Lynn Rodens

Technical Support

Mobile, AL · On-site

$37K - $46K/yr

... support • Knowledge of Microsoft Office, Citrix, and printer installations • Strong troubleshooting skills for common hardware and peripheral issues • Ability to manage repetitive technical ...

Xante corp

Technical Support Representative

Mobile, AL · On-site

Technical Support Representative The employee must be a self starter who will provide technical support to our customers on software and a full range of color digital and ink jet printers. Specific ...

Lancesoft - Viren

Be Seen First

Technical Support Specialist

Birmingham, AL · On-site

$20 - $24/hr

Technical Support Specialist (Energy Management Systems) Location: Birmingham, Alabama Duration :12+ Months Pay range: $20-$24/Hr on W2 Summary of Position Duties This position is part of a ...

New

Mindlance

Technical Support Specialist 3

Birmingham, AL · On-site

Mindlance is a company providing IT support services, and they are seeking a Technical Support Specialist 3 to manage inbound IT incidents. The role involves logging incidents into a ticketing system ...

Johnson Service Group

Be Seen First

Technical Support Specialist 2

Birmingham, AL · On-site

$25 - $27/hr

Technical Support Specialist 2 Work Location: Birmingham, Alabama Requirements: Local candidates only. Schedule: This position may be sequestered local to the control center as part of essential ...

next page

Showing results 1-20

All JobsTechnical Support JobsTechnical Support Jobs in Alabama

Technical Support information

See Alabama salary details

$13

$23

$40

How much do technical support jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for technical support in Alabama is $23.61, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $25.72 per hour, depending on experience, location, and employer.

What is a technical support?

Technical Support professionals are specialists who assist users in resolving technical issues related to products or services, such as computers, software, or electronics. They diagnose problems, provide step-by-step solutions, and may escalate complex issues to higher-level technicians. Technical Support can be provided via phone, email, chat, or in person. Their goal is to ensure that customers can use their technology effectively and with minimal disruption.

What are the key skills and qualifications needed to thrive as a technical support?

To thrive as a Technical Support specialist, you need a solid understanding of computer systems, troubleshooting, and customer service, often supported by relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems (such as Zendesk or ServiceNow), remote desktop tools, and various operating systems is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills are essential for providing timely solutions, ensuring user satisfaction, and maintaining efficient IT operations.

What are some common challenges faced in a technical support role and how can I prepare for them?

Technical Support professionals often encounter challenges such as troubleshooting complex issues, managing high volumes of support requests, and communicating technical information to users with varying levels of expertise. To prepare, it's important to develop strong problem-solving skills, patience, and effective communication abilities. Familiarizing yourself with the company’s products and typical customer issues can also help you respond more efficiently and confidently. Continuous learning and teamwork are key, as support specialists frequently collaborate with engineering and product teams to resolve advanced problems.

What is the difference between Technical Support vs Customer Service Representative?

AspectTechnical SupportCustomer Service Representative
Required CredentialsTechnical certifications, IT knowledgeCommunication skills, customer service training
Work EnvironmentIT departments, call centers, remote supportCall centers, retail, online support
Employer & Industry UsageTech companies, software firms, hardware providersRetail, telecom, service industries
Common Search & Comparison IntentTechnical skills, troubleshooting, IT supportCustomer interaction, service quality

While both roles involve assisting customers, Technical Support focuses on troubleshooting technical issues and providing IT-related solutions, often requiring technical certifications. Customer Service Representatives handle general inquiries, product information, and customer satisfaction, emphasizing communication skills. Understanding these differences helps job seekers find the right role aligned with their skills and career goals.

What jobs are considered technical support?

Technical support jobs involve assisting users with hardware, software, or network issues, often in call centers, help desks, or onsite environments. Common roles include help desk technician, IT support specialist, desktop support technician, and network support technician, which typically require troubleshooting skills and knowledge of relevant tools and systems.
More about Technical Support jobs

What are the most commonly searched types of Technical Support jobs in Alabama?

The most popular types of Technical Support jobs in Alabama are:

What are popular job titles related to Technical Support jobs in Alabama?

For Technical Support jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Technical Support jobs in Alabama look for?

The top searched job categories for Technical Support jobs in Alabama are:

What cities in Alabama are hiring for Technical Support jobs?

Cities in Alabama with the most Technical Support job openings:

Technical Support jobs near you

Technical Support

Mobile, AL • On-site

TEEMA
Recruiting and Staffing Services • 201 - 500 employees
Learn more about TEEMAexternal

$25 - $28/hr

Full-time

Re-posted 8 days ago

Job description

Contract IT Service Desk Support Technician
Location: Mobile, AL (100% Onsite)
Duration: 3-Month Contract with Potential for Full-Time Conversion

Join a fast-paced healthcare technology environment supporting a major workstation refresh and end-user technology deployment initiative. This is an excellent opportunity for an IT support professional who enjoys hands-on technical work, desktop deployments, and delivering exceptional customer service.

What You'll Do

  • Configure, image, and deploy 60–80 desktop and laptop systems

  • Perform workstation setup, software installation, and basic system configuration

  • Transfer user data from legacy devices to new systems

  • Install and support Microsoft Office, Citrix, printers, and related peripherals

  • Troubleshoot Tier 1 issues involving hardware, monitors, keyboards, mice, phones, and connectivity

  • Maintain clean, organized workstation installations with proper cable management

  • Document and manage support requests using ServiceNow

  • Provide basic end-user guidance during equipment rollouts and installations

What We're Looking For

  • Experience with desktop, laptop, or workstation deployments in a professional environment

  • Familiarity with Active Directory user administration and account support

  • Knowledge of Microsoft Office, Citrix, and printer installations

  • Strong troubleshooting skills for common hardware and peripheral issues

  • Ability to manage repetitive technical tasks efficiently while maintaining attention to detail

  • Excellent communication, customer service, and organizational skills

This role is ideal for an IT Support Technician, Desktop Support Technician, or Help Desk professional looking to gain valuable enterprise experience while contributing to a high-visibility technology rollout project.

Teema logo

About Teema

Sourced by ZipRecruiter

TEEMA is an award-winning, industry-leading recruitment agency dedicated to building meaningful relationships across North America. We achieve this time after time by consistently sourcing, screening, managing and securing top talent tailored to employers’ specific needs. The team that makes this happen consists of hundreds of experienced professional recruiters backed by exceptional, tenured leadership and back-office support. No matter how unique or challenging your hiring needs may be or how misunderstood or undervalued your in-demand skills may be in your current role, we have you covered. Our primary objective is to provide an exceptional recruitment experience for our clients and candidates and an ecosystem that empowers our team to thrive.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Litchfield Park, AZ, US

Social media

FacebookInstagram

View All Teema Jobs