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Entry Level It Support Jobs in Alabama (NOW HIRING)

Motion

IT Support I

Birmingham, AL · On-site

$20.25 - $27.75/hr

Motion Industries is seeking an IT Support I to help safeguard the integrity and security of their IT infrastructure. The role involves triaging, troubleshooting, documenting, and resolving a wide ...

GPC - Genuine Parts Company

IT Support I

Birmingham, AL

$20.25 - $27.75/hr

IT Support I SUMMARY: Under close supervision the IT Help Desk I provide the field with what they need to safeguard the integrity and security of Motion's IT infrastructure and environment. They run ...

Resourcing HQ

IT Support Technician

Montgomery, AL · On-site

$21.25 - $29.25/hr

Job Title: IT Support Technician - Windows 10 to Windows 11 Device Conversion Location: Montgomery, Alabama (Local Candidates Only) Employment Type: Contract (3 months + possibility of extension ...

Creature

IT Support Specialist

Birmingham, AL

IT Support Specialist Location: Birmingham, AL (this role includes approximately 10% travel to jobsites) Reports to: IT Manager Employment Type: Full-time About Creature Creature is a vertically ...

Creature

IT Support Specialist

Birmingham, AL · On-site

IT Support Specialist Location: Birmingham, AL (this role includes approximately 10% travel to jobsites) Reports to: IT Manager Employment Type: Full-time About Creature Creature is a vertically ...

Creature

IT Support Specialist

Birmingham, AL · On-site

IT Support Specialist Location: Birmingham, AL (this role includes approximately 10% travel to jobsites) Reports to: IT Manager Employment Type: Full-time About Creature Creature is a vertically ...

Auburn Univerisy

Student IT Support

Auburn, AL · On-site

$18 - $24.75/hr

As an undergraduate IT Support student, you will work closely with our experienced professionals to help maintain and improve the university's Information Technology systems. This position provides a ...

New

Smartfox Solutions

IT Support Specialist

Decatur, AL · On-site

$55K - $100K/yr

IT Specialist This position will provide LAN and desktop support to end-users and customer service on company-supported computer applications, platforms, and devices. The specialist should be able to ...

U.S. Navy

IT Support Specialist

Moulton, AL

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Wadley, AL

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

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All JobsIt Support JobsEntry Level It Support JobsEntry Level It Support Jobs in Alabama

Entry Level It Support information

See Alabama salary details

$10

$16

$23

How much do entry level it support jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for entry level it support in Alabama is $16.85, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $18.51 per hour, depending on experience, location, and employer.

What is an entry level IT support?

Entry level IT support jobs are positions that assist users with technical issues related to computer systems, software, and hardware. These roles typically involve troubleshooting problems, installing and configuring technology, and providing guidance to end users. People in these jobs often work as help desk technicians or support specialists and are usually the first point of contact for technical help. They require basic knowledge of computer systems and strong problem-solving and communication skills. Entry level IT support roles are a common starting point for a career in information technology.

What do entry level IT support professionals do?

Entry Level IT Support professionals commonly address a wide range of technical issues, including troubleshooting hardware and software problems, resolving connectivity issues, resetting passwords, and assisting with printer or peripheral configurations. They often serve as the first point of contact for employees experiencing technical difficulties, which requires effective communication and problem-solving skills. These professionals usually work closely with more senior IT staff and may escalate complex issues for further investigation, making teamwork an important part of the role.

What are the key skills and qualifications needed for entry level IT support?

To thrive as an Entry Level IT Support Specialist, you need foundational knowledge of computer hardware, operating systems, basic networking, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong problem-solving abilities, patience, and effective communication are crucial soft skills for assisting non-technical users. These skills ensure timely and accurate technical support, contributing to efficient business operations and high user satisfaction.

What is the difference between Entry Level IT Support vs Help Desk Technician?

AspectEntry Level IT SupportHelp Desk Technician
CertificationsBasic certifications like CompTIA A+Similar certifications, often including CompTIA A+
Work EnvironmentCorporate, small business, or IT service providersHelp desk or call center environments, remote support
Job ResponsibilitiesBasic troubleshooting, hardware/software support, network issuesResponding to user tickets, remote troubleshooting, customer communication
Industry UsageCommon entry point in IT departmentsFrequent role in customer support and IT service companies

Both roles involve entry-level troubleshooting and support skills, often requiring similar certifications. While Entry Level IT Support may encompass a broader range of technical tasks, Help Desk Technicians primarily focus on remote user support and ticket management. The roles are closely related and often overlap, serving as foundational positions in IT support careers.

What are the most commonly searched types of It Support jobs in Alabama?

The most popular types of It Support jobs in Alabama are:

What are popular job titles related to Entry Level It Support jobs in Alabama?

For Entry Level It Support jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Entry Level It Support jobs in Alabama look for?

The top searched job categories for Entry Level It Support jobs in Alabama are:

What cities in Alabama are hiring for Entry Level It Support jobs?

Cities in Alabama with the most Entry Level It Support job openings:

Entry Level It Support jobs near you
Infographic showing various Entry Level It Support job openings in Alabama as of August 2026, with employment types broken down into 79% Full Time, 14% Part Time, and 7% Contract. Highlights an 96% In-person, 2% Hybrid, and 2% Remote job distribution, with an average salary of $35,051 per year, or $16.9 per hour.

IT Support I

Motion

Birmingham, AL • On-site

$20.25 - $27.75/hr

Full-time

Re-posted 21 days ago

Job description

Job Summary:
Motion Industries is seeking an IT Support I to help safeguard the integrity and security of their IT infrastructure. The role involves triaging, troubleshooting, documenting, and resolving a wide range of IT issues while providing support to the field.
Responsibilities:
• Develops knowledge of technical support solutions and learns to identify more unusual problems with desktop, laptop, and networked systems.
• Fields IT Support calls and tickets.
• Provides IT Support and Onboarding related tasks and projects.
• Research, documents, and troubleshoots advanced issues.
• Performs other duties as assigned.
Qualifications:
Required:
• Typically requires a bachelor's degree and zero (0) years of related experience or an equivalent combination.
• Proven ability to operate as a primary contact for a wide range of IT support issues.
• Ability to adapt to new challenges, identify and evaluate potential impact and prioritize accordingly.
• Ability to digest, understand and apply new technical information and concepts quickly.
• Ability to communicate clearly across multiple mediums with endpoints possessing a wide range of technical understanding to organize efforts to resolve issues.
• Excellent written and verbal communication skills.
• Developed customer service skills.
• Intermediate technical skills.
• Understands potential to be required to be on-call on nights or weekends or work weekends and night shifts.
Preferred:
• Experience with Cisco and Fortinet network gear and operations, NetBox, PRTG, PutTy, CUCX, CUCCX, RDP, VOIP, ServiceNow, Asset Management, ISE, iBoss, Active Directory, AnyConnect, PsExec, PowerShell, SharePoint, Printer Admin, Access, Excel, SCCM, iOS, Android and MDM a plus.
Company:
Motion serves the industrial marketplace with MRO (maintenance, repair, and operation) replacement parts and services through a network of over 600 locations across North America. Founded in 1931, the company is headquartered in Port Arthur, USA, with a team of 5001-10000 employees. The company is currently Late Stage.

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