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Entry Level It Support Jobs in Decatur, AL (NOW HIRING)

Smartfox Solutions

IT Support Specialist

Decatur, AL · On-site

$55K - $100K/yr

IT Specialist This position will provide LAN and desktop support to end-users and customer service on company-supported computer applications, platforms, and devices. The specialist should be able to ...

Cerro Wire LLC

IT Support Specialist

Hartselle, AL · On-site

Support and maintenance of Sage X3 * Support involving handheld scanners * Office 365 Environment * Microsoft Windows Server 2012 - 2019 * Active Directory including domain structure, unlocking ...

Hyco Alabama, LLC

IT Specialist

Arab, AL

The IT Support Technician is the first line of support for users both in the office and manufacturing/production environment. This position will provide support for and maintain in-house devices and ...

Hyco Alabama, LLC

IT Specialist

Arab, AL · On-site

The IT Support Technician is the first line of support for users both in the office and manufacturing/production environment. This position will provide support for and maintain in-house devices and ...

MS Companies

IT Technician

Cullman, AL

$25/hr

This role is ideal for someone with hands-on IT support experience who is comfortable traveling, working in factory environments, and performing both technical and light mechanical installation tasks.

Teledyne

IT Technical Specialist Intern

Huntsville, AL

$14.75 - $19.75/hr

Start your IT career with handson experience in a professional environment supporting daytoday operations. You'll work alongside an experienced IT team, assisting end users, resolving common ...

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All JobsIt Support JobsEntry Level It Support JobsEntry Level It Support Jobs in Decatur, AL

Entry Level It Support information

See Decatur, AL salary details

$11

$17

$24

How much do entry level it support jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for entry level it support in Decatur, AL is $17.43, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.13 per hour, depending on experience, location, and employer.

What is the difference between Entry Level IT Support vs Help Desk Technician?

AspectEntry Level IT SupportHelp Desk Technician
CertificationsBasic certifications like CompTIA A+Similar certifications, often including CompTIA A+
Work EnvironmentCorporate, small business, or IT service providersHelp desk or call center environments, remote support
Job ResponsibilitiesBasic troubleshooting, hardware/software support, network issuesResponding to user tickets, remote troubleshooting, customer communication
Industry UsageCommon entry point in IT departmentsFrequent role in customer support and IT service companies

Both roles involve entry-level troubleshooting and support skills, often requiring similar certifications. While Entry Level IT Support may encompass a broader range of technical tasks, Help Desk Technicians primarily focus on remote user support and ticket management. The roles are closely related and often overlap, serving as foundational positions in IT support careers.

What types of technical issues do Entry Level IT Support professionals typically handle on a daily basis?

Entry Level IT Support professionals commonly address a wide range of technical issues, including troubleshooting hardware and software problems, resolving connectivity issues, resetting passwords, and assisting with printer or peripheral configurations. They often serve as the first point of contact for employees experiencing technical difficulties, which requires effective communication and problem-solving skills. These professionals usually work closely with more senior IT staff and may escalate complex issues for further investigation, making teamwork an important part of the role.

What jobs pay 4000 a week without a degree?

Entry-level IT support roles typically do not pay $4,000 a week without significant experience or specialized certifications. High-paying jobs in technology or other fields that reach this level usually require advanced skills, certifications, or experience beyond entry-level positions. Most roles offering such high weekly pay are in specialized or senior positions, often requiring a degree or extensive training.

What does entry-level IT support do?

Entry-level IT support roles involve assisting users with technical issues, troubleshooting hardware and software problems, and maintaining computer systems. These positions often require basic knowledge of operating systems, networking, and common tools like ticketing systems, and may involve working under supervision to develop technical skills.

What is the easiest entry-level IT job?

An entry-level IT support role is often considered one of the easiest starting positions in IT, as it typically involves basic troubleshooting, hardware and software setup, and customer service. These roles usually require foundational knowledge of operating systems, networking, and common tools like ticketing systems, and may be accessible with certifications such as CompTIA A+.

What are the key skills and qualifications needed to thrive as an Entry Level IT Support Specialist, and why are they important?

To thrive as an Entry Level IT Support Specialist, you need foundational knowledge of computer hardware, operating systems, basic networking, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong problem-solving abilities, patience, and effective communication are crucial soft skills for assisting non-technical users. These skills ensure timely and accurate technical support, contributing to efficient business operations and high user satisfaction.

Can you get an IT support job with no experience?

Entry-level IT support jobs often do not require prior professional experience and typically focus on basic technical skills, customer service, and problem-solving abilities. Candidates can improve their chances by obtaining certifications like CompTIA A+ and gaining hands-on experience through internships or personal projects.

What are entry level IT support jobs?

Entry level IT support jobs are positions that assist users with technical issues related to computer systems, software, and hardware. These roles typically involve troubleshooting problems, installing and configuring technology, and providing guidance to end users. People in these jobs often work as help desk technicians or support specialists and are usually the first point of contact for technical help. They require basic knowledge of computer systems and strong problem-solving and communication skills. Entry level IT support roles are a common starting point for a career in information technology.
What are popular job titles related to Entry Level It Support jobs in Decatur, AL? For Entry Level It Support jobs in Decatur, AL, the most frequently searched job titles are:
What job categories do people searching Entry Level It Support jobs in Decatur, AL look for? The top searched job categories for Entry Level It Support jobs in Decatur, AL are:
What cities near Decatur, AL are hiring for Entry Level It Support jobs? Cities near Decatur, AL with the most Entry Level It Support job openings:
Entry Level It Support jobs near you
Infographic showing various Entry Level It Support job openings in Decatur, AL as of July 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% In-person job distribution, with an average salary of $36,252 per year, or $17.4 per hour.

IT Support Analyst

Madison Core Laboratories

Huntsville, AL • On-site

$22 - $24.75/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Position Summary: IT Support Analyst is required to support end-users in resolving technical problems. The responsibilities of an IT Support Analyst include responding to technical queries and issues, resolving problems in a timely manner, and providing technical recommendations. IT Support Analyst should be able to provide exceptional customer service and perform user administrative responsibilities efficiently. An IT Support Analyst should be able to display excellent problem-solving skills and a solid knowledge of IT solutions.
Essential Duties and Responsibilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Provide exceptional customer service and perform user administrative responsibilities efficiently,
  • Performing analysis of root causes,
  • Developing checklists for reoccurring problems,
  • Developing recommendations for procedures to prevent problems,
  • Evaluating and resolving complex problems that arise,
  • Configure, deploy, maintain, troubleshoot and support computer workstations, laptops, printers, mobile devices, phones and other computer and telecommunications equipment,
  • Performing user administrative tasks "Answering phones, talking to Vendors ...etc.",
  • Document procedures, standards, best practices configurations, settings, installation sequences and back-out instructions,
  • Collaborate with others as needed,
  • Other duties as directed by supervisor.

Non-Essential Duties: NA
Supervisory Responsibilities: This position has no direct supervisory responsibilities. (May provide details on direct and indirect reports and functions)
Education and Experience:
  • High School Diploma or General Education Degree (GED); or two to three years related experience and/or training, or equivalent combination of education and experience, required.
  • Associate degree (A. A.) or equivalent from two-year college or technical school; or one to two years related experience and/or training; or equivalent combination of education and experience, preferred.
  • Help Desk Experience, required.

Certificates, Licenses, Registrations:
  • A+ and Security+ Certifications, preferred.

Skills and Abilities:
  • Proficiency in Microsoft Server 2006-2016,
  • Proficiency in Windows 7, Windows 8, Windows 10, XP, and Vista,
  • Strong knowledge of Patch management,
  • Solid knowledge of advanced printer/peripheral device troubleshooting,
  • Ability to work independently,
  • Exceptional customer service skills.

Other Qualifications, if applicable: NA
Work Conditions: The It Support Analyst role will typically work a full-time standard office setting schedule. The position does require standing, walking, and sitting at 33% of the work performed. This position does regularly, average 33% of work performed, required listening and communicating with others directly.
This position regularly, up to 33% of the work performed, could require lifting, up to 50 or more pounds. In addition, this role could be exposed to electrical shock at 33% of work performed, as well as 66% of being around moving mechanical parts.
This position is required to follow basic safety guidelines set forth by the company and should direct any concerns or questions to his/her supervisor.

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