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Entry Level It Support Jobs in Decatur, AL (NOW HIRING)

This role is ideal for someone with hands-on IT support experience who is comfortable traveling, working in factory environments, and performing both technical and light mechanical installation tasks.

... initial IT support requests via phone, email, or chat, including password resets, software ... Entry Level Job Type & Location This is a Contract to Hire position based out of Huntsville, AL.

Information Technology Professional (IT/CTN/IS) Category / Component : Enlisted • Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component : Enlisted • Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component : Enlisted • Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component : Enlisted • Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

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Entry Level It Support information

See Decatur, AL salary details

$11

$17

$24

How much do entry level it support jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for entry level it support in Decatur, AL is $17.43, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.13 per hour, depending on experience, location, and employer.

What is the difference between Entry Level IT Support vs Help Desk Technician?

AspectEntry Level IT SupportHelp Desk Technician
CertificationsBasic certifications like CompTIA A+Similar certifications, often including CompTIA A+
Work EnvironmentCorporate, small business, or IT service providersHelp desk or call center environments, remote support
Job ResponsibilitiesBasic troubleshooting, hardware/software support, network issuesResponding to user tickets, remote troubleshooting, customer communication
Industry UsageCommon entry point in IT departmentsFrequent role in customer support and IT service companies

Both roles involve entry-level troubleshooting and support skills, often requiring similar certifications. While Entry Level IT Support may encompass a broader range of technical tasks, Help Desk Technicians primarily focus on remote user support and ticket management. The roles are closely related and often overlap, serving as foundational positions in IT support careers.

What job makes $10,000 a month without a degree?

An entry-level IT support role typically does not pay $10,000 a month without experience or advanced certifications. High-paying tech roles such as software developers, cloud engineers, or cybersecurity specialists can reach that level, often requiring specialized skills, certifications, or experience rather than a degree. These positions may involve working with tools like AWS, Cisco, or Microsoft, and often demand continuous learning and skill development.

What types of technical issues do Entry Level IT Support professionals typically handle on a daily basis?

Entry Level IT Support professionals commonly address a wide range of technical issues, including troubleshooting hardware and software problems, resolving connectivity issues, resetting passwords, and assisting with printer or peripheral configurations. They often serve as the first point of contact for employees experiencing technical difficulties, which requires effective communication and problem-solving skills. These professionals usually work closely with more senior IT staff and may escalate complex issues for further investigation, making teamwork an important part of the role.

How to get into IT support with no experience?

Entry-level IT support roles often require basic knowledge of computer hardware, software, and troubleshooting. Gaining relevant skills through online courses, certifications like CompTIA A+, and hands-on practice can improve your chances; internships or volunteering can also provide practical experience.

Is IT support a good entry-level job?

IT support is a common entry-level role that provides foundational technical skills, such as troubleshooting hardware and software issues, and often requires certifications like CompTIA A+. It offers opportunities for career growth into specialized IT fields and typically involves working in office or help desk environments. The role can be suitable for those interested in technology and customer service.

What is the easiest entry-level IT job?

An entry-level IT support role is often considered one of the easiest entry points into the IT field, as it typically involves basic troubleshooting, hardware setup, and customer service. These positions usually require foundational knowledge of computer systems, and certifications like CompTIA A+ can help candidates qualify. The work environment is often help desk or technical support centers, with standard daytime hours.

What are the key skills and qualifications needed to thrive as an Entry Level IT Support Specialist, and why are they important?

To thrive as an Entry Level IT Support Specialist, you need foundational knowledge of computer hardware, operating systems, basic networking, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong problem-solving abilities, patience, and effective communication are crucial soft skills for assisting non-technical users. These skills ensure timely and accurate technical support, contributing to efficient business operations and high user satisfaction.

What are entry level IT support jobs?

Entry level IT support jobs are positions that assist users with technical issues related to computer systems, software, and hardware. These roles typically involve troubleshooting problems, installing and configuring technology, and providing guidance to end users. People in these jobs often work as help desk technicians or support specialists and are usually the first point of contact for technical help. They require basic knowledge of computer systems and strong problem-solving and communication skills. Entry level IT support roles are a common starting point for a career in information technology.
What job categories do people searching Entry Level It Support jobs in Decatur, AL look for? The top searched job categories for Entry Level It Support jobs in Decatur, AL are:
What cities near Decatur, AL are hiring for Entry Level It Support jobs? Cities near Decatur, AL with the most Entry Level It Support job openings:
Infographic showing various Entry Level It Support job openings in Decatur, AL as of June 2026, with employment types broken down into 13% Internship, and 87% Full Time. Highlights an 100% In-person job distribution, with an average salary of $36,252 per year, or $17.4 per hour.

$25/hr

Full-time, Contractor

Posted 20 days ago


Job description

Job Title: IT Technician

Location: Cullman, AL (Relocation Not Available)

Salary Range: Up to $25.00/hr

Employment type: 3-Month Contract


Job Summary

We are seeking an IT Technician to support a short-term installation project involving configuration, deployment, and installation of approximately 230 Android tablets across multiple manufacturing locations. This role is ideal for someone with hands-on IT support experience who is comfortable traveling, working in factory environments, and performing both technical and light mechanical installation tasks. A company vehicle, lodging, and gas reimbursement will be provided.


Required Skills & Qualifications

● Proven experience in IT support or as an IT Technician

● Strong working knowledge of Microsoft Excel

● Associate degree or relevant technical certification/education

● Ability to use hand tools and power tools (screwdrivers, drills, etc.)

● Strong problem-solving and troubleshooting skills

● Ability to maintain accurate technical documentation

● Comfortable working in manufacturing settings and completing physical tasks

● Must be able to travel to multiple sites for 2–4 weeks at a time


Preferred Skills & Qualifications

● Experience supporting mobile devices or MDM software

● Familiarity with hardware installation in industrial or manufacturing environments

● Knowledge of networking basics and peripheral connections

● Prior experience managing inventory or device tracking

● Strong organizational and interpersonal communication skills


Day-to-Day Responsibilities

● Unbox, power on, and enroll Android tablets into MDM software

● Label and track each device: name, asset number, and serial number in Excel

● Confirm configurations are applied correctly and ensure devices are repackaged and documented

● Maintain device inventory and ship required quantities to other locations

● Deliver tablets to designated factory areas and record device placement

● Install tablets on assembly cells using provided procedures and basic tools

● Route power cables, install USB splitters, and connect badge readers & barcode scanners

● Test tablet functionality according to established procedures

● Ensure proper cable management and secure installations

● Dispose of trash and recycling in designated containers


Physical and Environmental Requirements

This role involves working in a manufacturing environment and requires standing, walking, lifting, and handling equipment. Tasks may include using hand tools and power tools, routing cables, and installing devices at various workstation heights. Noise levels and temperatures may vary by facility. Travel to multiple sites for extended periods is required.


Company Benefits & Culture

● Company vehicle provided for travel

● Lodging covered during assignments

● Gas reimbursement for all project-related travel

● Supportive project team and clear installation procedures

● Opportunity to gain experience with hardware deployment and MDM systems

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