The IT Support Specialist will provide technical support to end-users via telephone, in person, and through an IT Support ticketing system. This role is the first level support for internal customer ...
The IT Support Specialist will provide technical support to end-users via telephone, in person, and through an IT Support ticketing system. This role is the first level support for internal customer ...
IT Support Specialist I
Columbus, GA · On-site
The IT Support Specialist will provide technical support to end-users via telephone, in person, and through an IT Support ticketing system. This role is the first level support for internal customer ...
IT Support Specialist I
Columbus, GA · On-site
The IT Support Specialist will provide technical support to end-users via telephone, in person, and through an IT Support ticketing system. This role is the first level support for internal customer ...
Student IT Support
Auburn, AL · On-site
$18 - $24.75/hr
As an undergraduate IT Support student, you will work closely with our experienced professionals to help maintain and improve the university's Information Technology systems. This position provides a ...
New
Student IT Support
Auburn, AL · On-site
$18 - $24.75/hr
As an undergraduate IT Support student, you will work closely with our experienced professionals to help maintain and improve the university's Information Technology systems. This position provides a ...
New
Student IT Support
Auburn University, AL · On-site
$10/hr
As an undergraduate IT Support student, you will work closely with our experienced professionals to help maintain and improve the university's Information Technology systems. This position provides a ...
Student IT Support
Auburn University, AL · On-site
$10/hr
As an undergraduate IT Support student, you will work closely with our experienced professionals to help maintain and improve the university's Information Technology systems. This position provides a ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Entry Level It Support information
See Valley, AL salary details
$9.38 - $10.42
1% of jobs
$10.42 - $11.47
4% of jobs
$12.28 is the 25th percentile. Wages below this are outliers.
$11.47 - $12.51
25% of jobs
$12.51 - $13.55
14% of jobs
The median wage is $13.95 / hr.
$13.55 - $14.60
14% of jobs
$14.60 - $15.64
10% of jobs
$16.16 is the 75th percentile. Wages above this are outliers.
$15.64 - $16.68
13% of jobs
$16.68 - $17.73
4% of jobs
$17.73 - $18.77
8% of jobs
$18.77 - $19.82
3% of jobs
$19.82 - $20.86
3% of jobs
$9
$14
$20
How much do entry level it support jobs pay per hour?
As of Aug 17, 2026, the average hourly pay for entry level it support in Valley, AL is $14.80, according to ZipRecruiter salary data. Most workers in this role earn between $12.26 and $16.25 per hour, depending on experience, location, and employer.
What is an entry level IT support?
Entry level IT support jobs are positions that assist users with technical issues related to computer systems, software, and hardware. These roles typically involve troubleshooting problems, installing and configuring technology, and providing guidance to end users. People in these jobs often work as help desk technicians or support specialists and are usually the first point of contact for technical help. They require basic knowledge of computer systems and strong problem-solving and communication skills. Entry level IT support roles are a common starting point for a career in information technology.
What do entry level IT support professionals do?
Entry Level IT Support professionals commonly address a wide range of technical issues, including troubleshooting hardware and software problems, resolving connectivity issues, resetting passwords, and assisting with printer or peripheral configurations. They often serve as the first point of contact for employees experiencing technical difficulties, which requires effective communication and problem-solving skills. These professionals usually work closely with more senior IT staff and may escalate complex issues for further investigation, making teamwork an important part of the role.
What are the key skills and qualifications needed for entry level IT support?
To thrive as an Entry Level IT Support Specialist, you need foundational knowledge of computer hardware, operating systems, basic networking, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong problem-solving abilities, patience, and effective communication are crucial soft skills for assisting non-technical users. These skills ensure timely and accurate technical support, contributing to efficient business operations and high user satisfaction.
What is the difference between Entry Level IT Support vs Help Desk Technician?
| Aspect | Entry Level IT Support | Help Desk Technician |
|---|---|---|
| Certifications | Basic certifications like CompTIA A+ | Similar certifications, often including CompTIA A+ |
| Work Environment | Corporate, small business, or IT service providers | Help desk or call center environments, remote support |
| Job Responsibilities | Basic troubleshooting, hardware/software support, network issues | Responding to user tickets, remote troubleshooting, customer communication |
| Industry Usage | Common entry point in IT departments | Frequent role in customer support and IT service companies |
Both roles involve entry-level troubleshooting and support skills, often requiring similar certifications. While Entry Level IT Support may encompass a broader range of technical tasks, Help Desk Technicians primarily focus on remote user support and ticket management. The roles are closely related and often overlap, serving as foundational positions in IT support careers.
What job categories do people searching Entry Level It Support jobs in Valley, AL look for?
The top searched job categories for Entry Level It Support jobs in Valley, AL are:
What cities near Valley, AL are hiring for Entry Level It Support jobs?
Cities near Valley, AL with the most Entry Level It Support job openings:
Job description
Job Description The IT Support Specialist will provide technical support to end-users via telephone, in person, and through an IT Support ticketing system. This role is the first level support for internal customer support and technical issues. Answer phone calls and emails and enter or update IT Support tickets from end users requiring technical support Ensure all issues, actions taken, and resolutions are thoroughly documented in the IT Support ticketing system Monitor IT Support ticketing system and quickly and effectively respond to and work new issues Evaluate urgency of and prioritize IT Support issues effectively Provide exceptional customer service to end users while resolving their IT issues Configure and troubleshoot workstations, printers, software, and hardware Assist with onboarding of new users and configuration of new sites' equipment Be proactive and find and resolve IT issues that may have not yet been reported Know when to escalate issues to the IT Support Supervisor or higher-level support Work directly with network and telephone vendors for troubleshooting Perform other duties as requested by the supervisor or director Requirements Two (2) years technical experience in a fast paced IT environment preferred Must be able to communicate effectively with wide variety of non-technical users by phone and via email Must be able to learn new technologies and procedures quickly Must be able to document steps taken in a clear concise manner Proficient with Windows 10 and Windows 7, as well as Microsoft Office Comfortable with hardware, software and network troubleshooting Must have basic understanding of computer networking and VPN's Must be able to troubleshoot, research, diagnose and resolve a range of IT-related problems such as virus infections, software incompatibility, hardware errors, etc.
Able to use existing tools to find solutions to end-user issues Must be able to work on multiple, high priority tasks with minimal supervision Must be able to work on-site in the Columbus, GA office Monday through Friday 7am-4pm and have additional availability and flexibility beyond those hours Must be able to travel to our schools as needed Experience with Chrome OS, Google Suite, iOS and/or Android Must be a self- starter, highly motivated, creative and ability to work somewhat independent Possess a strong attention to detail and have a "can do" attitude Ability to regularly lift and move equipment weighing up to 50 l Apply
About Child Development Schools
Sourced by ZipRecruiter
Industry
Executive offices
Company size
1,001 - 5,000 Employees
Headquarters location
Austin, TX, US
Year founded
1988