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Customer Service Level Two Jobs in Alabama (NOW HIRING)

customer service 2

Fairfield, AL · On-site

$14.50 - $16/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... High level of integrity is required * Proficiency in basic math for cash accounting is required ...

customer service 2

Fairfield, AL · On-site

$14.50 - $16/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... High level of integrity is required * Proficiency in basic math for cash accounting is required ...

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Customer Service Level Two information

What are two jobs that require customer service skills?

Customer Service Level Two roles require strong communication and problem-solving skills to assist customers effectively. Other jobs that require customer service skills include retail associates and call center representatives, both of which involve interacting with customers regularly and addressing their needs efficiently.

What are popular job titles related to Customer Service Level Two jobs in Alabama?

For Customer Service Level Two jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Customer Service Level Two jobs in Alabama look for?

The top searched job categories for Customer Service Level Two jobs in Alabama are:

What cities in Alabama are hiring for Customer Service Level Two jobs?

Cities in Alabama with the most Customer Service Level Two job openings:

Manufacturing Customer Service Associate

DirectPath Recruitment Services, LLC

Madison, AL • On-site

$12.50 - $17.25/hr

Other

Posted 11 days ago


Job description

Position Summary

This role is responsible for assisting customers with RMA (Return Merchandise Authorization) requests, resolving discrepancies, and supporting order-related inquiries. The position also works closely with internal teams to improve processes, meet service level goals, and support daily operations. This role includes regular physical activity and heavy lifting.

Key Responsibilities
  • Support customers with RMA requests, order issues, and discrepancy resolution
  • Research and resolve issues with a focus on timely, one-call resolution
  • Monitor RMA performance and assist with process improvements
  • Collaborate with internal teams to meet service level targets
  • Perform root cause analysis and support workflow enhancements
  • Assist with inventory handling and operational tasks, including frequent heavy lifting
  • Document processes and support ongoing improvements
Qualifications
  • Strong communication and customer service skills
  • Analytical mindset with attention to detail
  • Ability to multitask in a fast-paced environment
  • Proficiency with Microsoft Office
  • Ability to perform physical tasks, including lifting and moving materials regularly
Education & Experience
  • Bachelor's degree preferred
  • 3+ years of relevant experience in customer support, operations, or similar role