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Pos Tech Support Jobs (NOW HIRING)

The Wonderful Company

POS Support Technician

Oklahoma City, OK · On-site

$20 - $27.50/hr

Company Description Teleflora provides innovative marketing, education, and technology to make sure ... Some travel possible as training progresses to support POS installations Qualifications Experience:

The Wonderful Company

POS Support Technician

Paragould, AR

$20.25 - $27.75/hr

Company Description Teleflora provides innovative marketing, education, and technology to make sure ... Some travel possible as training progresses to support POS installations Qualifications Experience:

The Wonderful Company

POS Support Technician

Paragould, AR · On-site

$20.25 - $27.75/hr

Company Description Teleflora provides innovative marketing, education, and technology to make sure ... Some travel possible as training progresses to support POS installations Qualifications Experience:

PYEK

Level 1 IT Support Technician

Katy, TX · On-site

$19.75 - $27/hr

Managing three separate POS ecosystems simultaneously - each with its own configuration, support ... They will work closely with the Director of IT and Business Application Manager to keep systems ...

Teleflora

POS Support Technician

Paragould, AR

$20.25 - $27.75/hr

Company Description Teleflora provides innovative marketing, education, and technology to make sure ... Some travel possible as training progresses to support POS installations Qualifications Experience:

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Pos Tech Support information

See salary details

$27K

$43.5K

$66K

How much do pos tech support jobs pay per year?

As of Sep 4, 2026, the average yearly pay for pos tech support in the United States is $43,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,000.00 per year, depending on experience, location, and employer.

What is a POS Tech Support specialist?

POS Tech Support specialists are professionals who help businesses set up, maintain, and troubleshoot Point of Sale (POS) systems. They provide technical assistance for hardware and software issues, train staff on using POS equipment, and ensure smooth day-to-day operations for retail or hospitality businesses. Their role is crucial in minimizing downtime and helping businesses handle transactions efficiently. They may work remotely or on-site, depending on the complexity of the support needed.

What are the key skills and qualifications needed to thrive as a POS Tech Support specialist?

To thrive as a POS Tech Support specialist, you need strong troubleshooting abilities, knowledge of POS hardware and software, and typically a background in IT or related certifications. Familiarity with POS systems like NCR, Square, or Oracle Micros, as well as ticketing systems and remote diagnostic tools, is often required. Excellent communication, patience, and problem-solving skills help you assist users and manage stressful situations effectively. These skills and qualities are essential for resolving technical issues quickly and ensuring minimal disruption to business operations.

What are some common challenges faced by POS Tech Support professionals, and how can they be addressed?

POS Tech Support professionals often encounter challenges such as troubleshooting hardware malfunctions, resolving software glitches, and assisting users with connectivity issues. These challenges require strong problem-solving skills, patience, and clear communication with non-technical users. Building familiarity with multiple POS systems and staying updated on software updates can help streamline the resolution process. Collaborating closely with IT departments and vendor support teams also ensures timely and effective solutions.

What is the difference between Pos Tech Support vs Cashier?

AspectPos Tech SupportCashier
Primary RoleMaintain and troubleshoot POS systems and hardwareProcess customer transactions and handle cash
Required SkillsTechnical knowledge of POS hardware/software, troubleshootingCustomer service, basic math, cash handling
Work EnvironmentRetail stores, restaurants, technical support centersRetail stores, supermarkets, restaurants
CertificationsPossibly technical certifications, POS system trainingNone typically required

Pos Tech Support focuses on maintaining and troubleshooting POS systems, requiring technical skills and certifications. Cashiers primarily handle transactions and customer service. While both work in retail environments, their roles and skill sets differ significantly.

More about Pos Tech Support jobs

What states have the most Pos Tech Support jobs?

States with the most job openings for Pos Tech Support jobs include:

What job categories do people searching Pos Tech Support jobs look for?

The top searched job categories for Pos Tech Support jobs are:

Pos Tech Support jobs near you
Infographic showing various Pos Tech Support job openings in the United States as of August 2026, with employment types broken down into 75% Full Time, and 25% Contract. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $43,480 per year, or $20.9 per hour.

POS Support Technician

The Wonderful Company

Oklahoma City, OK • On-site

$20 - $27.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 6 hours ago

Key responsibilities

  • Assist and troubleshoot Teleflora Florists in support of various application software packages, PC operating systems, and basic hardware via phone, email, and chat

  • Log calls into the Call / Problem Tracking system and escalate customer calls as needed

  • Instruct customers on how to install and operate hardware and software

The Wonderful Company rating

6.5

Company rating: 6.5 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

288th of 444 rated food and drinks producers

Job description

Company Description
Teleflora provides innovative marketing, education, and technology to make sure our member florists get the resources they need to thrive, creating beautiful bouquets with keepsake vases delivered to customers' doorsteps daily. We've been a part of The Wonderful Company family since 1979 and have become the world's largest flower delivery service. With more than 10,000 member florists in North America alone, we lead the industry by working directly with our florists to hand-arrange and deliver every bouquet!
This entry level, fast-paced technical position assists Teleflora florists via phone, email, and chat sessions in support of various application software packages, operating systems, and hardware. You'll use active listening, troubleshooting and problem-solving skills to identify and resolve the customer's issues and educate them on the features and functionality of the applications. As you progress in your training, you'll be learning how to assist our florists with POS installation. Some travel is possible. As you progress in your training, you'll be learning how to assist our florists with POS installation. Some travel is possible.
This is an hourly position and is located in Oklahoma City, OK.
If you have a blend of technical and customer service skills, you may be a great candidate!
Job Description
  • Assist and troubleshoot Teleflora Florists in support of various application software packages, PC operating systems, and basic hardware via phone/email/chat
  • Log calls into the Call / Problem Tracking system
  • Meet or exceed the standards set within the department for effective call resolution and production
  • Provide excellent customer service
  • Escalate and direct customer calls as needed
  • Provide user feedback to management, quality assurance, and development
  • Perform all activities in compliance with audit standards in reliability, security, and quality
  • Prepare reporting as required
  • Perform other tasks as required
  • Maintain communication via multiple platforms
  • Work independently with strong time management and organizational skills
  • Instruct customers on how to install and operate hardware and software
  • Some travel possible as training progresses to support POS installations

Qualifications
Experience: Experience with personal computers, operating systems, utility programs and commands. Customer Service experience is a plus.
Knowledge: Basic knowledge of various PC hardware platforms and operating systems, with a fundamental understanding of business applications.
Education: High School diploma or equivalent. Completion of MIS, Networking or Accounting courses at the college level or 2-4 years equivalent work experience is helpful.
Additional Information
  • Thriving Wellness Community: Access to top-notch medical coverage comprehensive vision and dental plans, and a 401k with match eligibility to secure your financial future and including:
    • 24/7 online physician consultations
    • virtual mental health resources
    • life coaching
    • engaging employee community groups
    • cash rewards for healthy habits and fitness reimbursements
    • library of on-demand fitness videos
  • Career Advancement Opportunities: Unlock your potential with clear paths for career progression and internal mobility across our diverse family of brands and business units.
  • Focused Learning and Development: Grow as a leader with our dedicated Learning and Organizational Development department, offering extensive resources like People Manager and leadership training, webinars, and eLearning courses.
  • Empowering Mentorship Program: Connect with colleagues through our company-wide mentorship program to share goals, overcome challenges, and drive your career forward.
  • Continuous Improvement Training: Participate in training that empowers all employees to learn and implement concepts that drive significant, positive change in the workplace.
  • Building a Healthy Society: We focus on improving the social determinants of a healthy society-quality education and medical care, economic mobility, and a healthy environment-to help build thriving communities. Wonderful CSR
  • Giving Back to the Community: Make a difference with Wonderful Giving, allowing you to allocate company-provided funds to up to three charities of your choice, and join Wonderful Neighbor to contribute to group service projects within our local communities.

Say everything and share your "Love Out Loud™" with the gift of Teleflora® flowers-all made by hand and delivered by hand by your local florist. With more than 10,000 member florists in North America alone, Teleflora offers the kind of personal touches, artistry and expertise you expect from a trusted neighborhood florist-even if that neighborhood is across the country. No prepackaged flowers in nondescript boxes dropped on your doorstep-Teleflora's network of professional florists creates artistic arrangements personally delivered in a vase, often on the same day. Teleflora makes every day an occasion with a two-in-one gift that includes a multipurpose keepsake container for long-lasting enjoyment. For more, visit: www.teleflora.com, or follow us on Instagram and Facebook and tag your own #LoveOutLoud moment.
Telefora is part of The Wonderful Company, a successful, fast-growing privately held $6 billion company with 10,000 employees worldwide. The Wonderful Company's connection to consumers has health at its heart and giving back in its DNA. The company has a long-standing commitment to corporate social responsibility, including more than $1 billion invested in environmental sustainability; $65 million in charitable giving, education initiatives, and innovative health and wellness programs each year; and $143 million toward the construction of two charter school campuses in California's Central Valley. To view the current Corporate Social Responsibility report, visit csr.wonderful.com.
The Wonderful Company is an Equality Opportunity Employer that provides opportunities for advancement. We are committed to creating a diverse workforce that embodies a deep culture of acceptance, equity, and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, region, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories.
EEO is the law - click here for more information

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