Participant Support Specialist information
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$12.26 - $15.25
6% of jobs
$17.63 is the 25th percentile. Wages below this are outliers.
$15.25 - $18.25
23% of jobs
The median wage is $21.09 / hr.
$18.25 - $21.24
21% of jobs
$21.24 - $24.24
14% of jobs
$27.08 is the 75th percentile. Wages above this are outliers.
$24.24 - $27.23
11% of jobs
$27.23 - $30.22
10% of jobs
$30.22 - $33.22
6% of jobs
$33.22 - $36.21
3% of jobs
$36.21 - $39.20
2% of jobs
$39.20 - $42.20
2% of jobs
$42.20 - $45.19
1% of jobs
How much do participant support specialist jobs pay per hour?
As of Aug 13, 2026, the average hourly pay for participant support specialist in the United States is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.37 per hour, depending on experience, location, and employer.
To thrive as a Participant Support Specialist, you need strong customer service skills, attention to detail, and typically a background in social services or a related field. Familiarity with CRM systems, case management software, and communication platforms is commonly required. Exceptional interpersonal skills, problem-solving ability, and patience help build trust and effectively resolve participant issues. These competencies ensure positive participant experiences, efficient case resolution, and the smooth operation of support programs.
A Participant Support Specialist is responsible for assisting program participants by providing information, guidance, and support related to their needs and concerns. They communicate effectively, maintain accurate records, and ensure participants understand program procedures, often using data management tools and adhering to confidentiality standards.
Participant Support Specialists are professionals who provide assistance, guidance, and resources to individuals taking part in programs, studies, or services. They ensure participants have a positive experience by addressing questions, resolving issues, and helping with logistics such as scheduling and documentation. These specialists often act as a point of contact between participants and the organization, ensuring clear communication and support throughout the process.
Participant Support Specialists often encounter challenges such as managing high volumes of inquiries, addressing diverse participant needs, and navigating sensitive or confidential information. Success in this role requires strong organizational skills, empathy, and effective communication to ensure all participants feel supported and informed. Building rapport with participants and collaborating closely with team members helps create a positive experience and can mitigate potential issues. Continuous training and feedback sessions can also improve problem-solving skills and service delivery.
More about Participant Support Specialist jobs What are the most commonly searched types of Participant Support Specialist jobs?
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