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Remote Participant Support Specialist Jobs (NOW HIRING)

Addison Group

Support Specialist

Saint Paul, MN · Remote

$40 - $45/hr

Remote Industry: Healthcare Pay Rate: $40 - $45 / HR Benefits: This position is eligible for ... Duties will consist of taking incoming calls pertaining to support helping participants of programs ...

Addison Group

Support Specialist

Saint Paul, MN · Remote

$40 - $45/hr

Remote Industry: Healthcare Pay Rate: $40 - $45 / HR Benefits: This position is eligible for ... Duties will consist of taking incoming calls pertaining to support helping participants of programs ...

Addison Group

Support Specialist

Saint Paul, MN · Remote

$40 - $45/hr

Remote Industry: Healthcare Pay Rate: $40 - $45 / HR Benefits: This position is eligible for ... Duties will consist of taking incoming calls pertaining to support helping participants of programs ...

HB Travels

Remote Support Specialist

Tulsa, OK · Remote

We are seeking a motivated and customer-focused Remote Support Specialist to join our growing team. This role is ideal for individuals who enjoy helping others, solving problems, and delivering ...

Traveling with Tasha

Client Support Specialist (Remote)

$18.50 - $24.75/hr

Client Support Specialist (Remote) Phoenix, Arizona, United States $ 30,000.00 - 75,000.00 (US Dollar) Client Support Specialist (Remote) Overview We are seeking a Client Support Specialist to assist ...

Axxys Technologies, Inc.

Support Specialist

Plano, TX · Remote

The Support Specialist will work from the remote service board queue in the Axxys PSA system and work with the Operations group to respond to customer service requests from available submission ...

Traveling with Tasha

Client Support Specialist (Remote)

$18.50 - $24.75/hr

Client Support Specialist (Remote) Denver, Colorado, United States $ 30,000.00 - 75,000.00 (US Dollar) Or refer someone Overview We are seeking a Client Support Specialist to assist individuals and ...

Traveling with Tasha

Client Support Specialist (Remote)

$18.50 - $24.75/hr

Client Support Specialist (Remote) Atlanta, Georgia, United States $ 30,000.00 - 75,000.00 (US Dollar) Or refer someone Overview We are seeking a Client Support Specialist to assist individuals and ...

Traveling with Michaila

Remote Client Support Specialist

$18.50 - $24.75/hr

About the job Remote Client Support Specialist We are seeking a proactive and service-driven Remote Client Support Specialist to assist customers throughout their experience, ensuring clear ...

NoGigiddy

Remote Administrative Support Specialist

As a Remote Administrative Support Specialist, you will play a crucial role in providing exceptional administrative support to our gig workers and ensuring a seamless experience on our platform. With ...

Consult with Tray

Remote Client Support Specialist

$18.50 - $24.75/hr

About the job Remote Client Support Specialist We're seeking a motivated Remote Client Support Specialist to provide professional support and assist clients through a structured, team-supported ...

Consult with Tray

Remote Client Support Specialist

$18.50 - $24.75/hr

Remote Client Support Specialist We're seeking a motivated Remote Client Support Specialist to provide professional support and assist clients through a structured, team-supported workflow. In this ...

Consult with Tray

Remote Client Support Specialist

$18.50 - $24.75/hr

Remote Client Support Specialist Beaumont, Texas, United States We're seeking a motivated Remote Client Support Specialist to provide professional support and assist clients through a structured ...

HB Travels

Remote Support Specialist

Virginia Beach, VA · Remote

We're looking for a proactive and customer-focused Remote Support Specialist to join our growing team. If you enjoy helping people, solving problems, and providing outstanding customer service, we'd ...

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Remote Participant Support Specialist information

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$45

How much do remote participant support specialist jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote participant support specialist in the United States is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote participant support specialist?

To thrive as a Remote Participant Support Specialist, you need strong customer service skills, problem-solving abilities, and familiarity with virtual communication platforms, often supported by a high school diploma or equivalent. Proficiency in using helpdesk software, CRM systems, and video conferencing tools like Zoom or Microsoft Teams is typically required. Excellent written and verbal communication, patience, and responsiveness set top performers apart in this role. These skills ensure efficient, empathetic assistance to participants, enhancing their experience and resolving issues in remote environments.

What is a remote participant support specialist?

Remote Participant Support Specialists are professionals who assist individuals participating in virtual events, studies, or programs. They help troubleshoot technical issues, answer participant questions, and ensure a smooth and engaging remote experience. These specialists typically work with online platforms or tools and may support activities such as webinars, research studies, or virtual training sessions. Their role is crucial in maintaining participant satisfaction and resolving any problems that may arise during remote interactions.

How does a remote participant support specialist typically collaborate with other departments to resolve participant issues?

As a Remote Participant Support Specialist, collaboration with other departments—such as IT, project management, and training teams—is essential to efficiently resolve participant inquiries and technical issues. Specialists often escalate complex problems, share feedback from participants, and coordinate with these teams to ensure a seamless user experience. Regular virtual meetings and clear documentation practices help maintain effective communication, even in a remote environment. This cross-functional teamwork not only resolves immediate concerns but also contributes to ongoing improvements in participant support processes.
More about Remote Participant Support Specialist jobs
What cities are hiring for Remote Participant Support Specialist jobs? Cities with the most Remote Participant Support Specialist job openings:
What are the most commonly searched types of Participant Support Specialist jobs? The most popular types of Participant Support Specialist jobs are:
What states have the most Remote Participant Support Specialist jobs? States with the most job openings for Remote Participant Support Specialist jobs include:
What job categories do people searching Remote Participant Support Specialist jobs look for? The top searched job categories for Remote Participant Support Specialist jobs are:
Remote Participant Support Specialist jobs near you
Infographic showing various Remote Participant Support Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $51,399 per year, or $24.7 per hour.

Support Specialist

Addison Group

Saint Paul, MN • Remote

$40 - $45/hr

Other

Medical, Dental, Vision, Retirement

Posted 12 days ago

Job description

Job Title: Support Specialist

Location: Remote

Industry: Healthcare

Pay Rate: $40 - $45 / HR

Benefits: This position is eligible for Medical, Dental, Vision, and 401K benefits.

Job Description:

We are currently hiring for a Support Specialist. Duties will consist of taking incoming calls pertaining to support helping participants of programs set goals, make progress in their mental health journey, and identify needs.

Key Responsibilities:

  • Create a positive, warm and welcoming safe space for clients.
  • Take inbound calls regarding support services, identify areas to support with unmet needs, and set goals and plans for follow-up.
  • Manage caseload by responding to transfer calls and place outbound calls with established participants.
  • Assist clients in understanding employer benefits, eligibility, and available resources.
  • Complete strong and clear documentation.
  • Other duties as assigned.

Qualifications:

  • Must have a Master's degree in Social Work, Counseling, Psychology, Health & Wellness Coaching, or a related health field.
  • Must have at least 2 years of providing behavioral health or solution focused support.
  • Must be able to work full time hours Monday thru Friday within the hours of 10AM-8PM CST.
  • Must have excellent written and verbal communication abilities.
  • Must have strong organizational and time-management skills.
  • Must strong follow-up skills.

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.