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General Support Jobs (NOW HIRING)

JSM & ASSOC LLC

BHS General Support Agent

Denver, CO · On-site

$23.50/hr

The BHS General Support Agent is a support role that, under minimal direction, is responsible for responding to and correcting fault conditions within the BHS System. Compensation: * Full-Time * ...

E-Logic INC

General Laborers

Alexandria, VA

$17 - $21.50/hr

Provides general support and assistance to trades workers, grounds workers and other University support and maintenance staff. a. Responsibilities: May involve but is not limited to gathering ...

Thomas Auto Group

General Office Asistant

Highland, IN

$16.50 - $22/hr

The General Office Assistant supports daily dealership operations by performing a variety of administrative and clerical tasks. This position helps maintain organized records, assists with data entry ...

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How much do general support jobs pay per hour?

As of Jun 2, 2026, the average hourly pay for general support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a General Support professional, and why are they important?

To thrive as a General Support professional, you need strong organizational abilities, attention to detail, and basic administrative skills, often supported by a high school diploma or equivalent. Familiarity with office software like Microsoft Office Suite, email platforms, and basic office equipment is typically required. Excellent communication, reliability, and a cooperative attitude are valuable soft skills for this position. These qualifications are crucial for ensuring smooth daily operations and effective assistance within any workplace.

What are some common challenges faced in a General Support role, and how can they be managed effectively?

General Support professionals often encounter challenges such as balancing multiple requests from different departments, adapting to rapidly changing priorities, and maintaining clear communication under pressure. Effective time management, setting clear expectations with colleagues, and using organizational tools can help manage these challenges. Additionally, building strong relationships across teams fosters smoother collaboration and makes it easier to address urgent or conflicting needs as they arise.

What are general support jobs?

General support jobs involve providing a range of administrative, clerical, or operational assistance within an organization. People in these roles may handle tasks such as answering phones, managing schedules, data entry, filing, and supporting other staff members with their daily duties. These positions are essential in ensuring the smooth running of office operations and often serve as a foundation for more specialized roles. General support staff may work in a variety of settings, including offices, schools, hospitals, and government agencies.

What is the difference between General Support vs Customer Support?

AspectGeneral SupportCustomer Support
CredentialsHigh school diploma or equivalent; basic technical skillsHigh school diploma; communication skills; sometimes technical knowledge
Work EnvironmentVaries; includes offices, remote, or on-site support centersPrimarily office or call center settings, often remote
Industry UsageUsed across multiple industries for general assistance rolesFocused on assisting customers with products or services
Common Search IntentGeneral support roles, basic assistance, troubleshootingCustomer inquiries, technical support, issue resolution

While both roles involve assisting users, General Support provides broad, non-specific assistance across various areas, whereas Customer Support specifically focuses on helping customers resolve product or service issues. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

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What states have the most General Support jobs? States with the most job openings for General Support jobs include:
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General Support jobs near you

BHS General Support Agent

JSM & ASSOC LLC

Denver, CO • On-site

$23.50/hr

Full-time

Medical, Retirement, PTO

Posted 10 days ago

Job description

JSM Airport Services, LLC is seeking a BHS General Support Agent. This is a career-track opportunity, and we are looking for an individual ready to commit to a long-term future with our company, with an expected commitment of at least 1 year. The BHS General Support Agent is a support role that, under minimal direction, is responsible for responding to and correcting fault conditions within the BHS System.

Compensation:

  • Full-Time
  • Weekly Pay
  • Hourly Rate: Starting at $23.50 (Dependent on Experience)

Work Schedule:

Must be able to work as scheduled (this is a 24-hour, seven-day-a-week operation). Holidays will be included if they fall on a scheduled workday. Shift assignments are based on the airport and company requirements, as well as a technician's strengths, skill set, and experience. Our technicians are expected to be flexible in terms of prospective shift assignments.

Benefits and Perks You’ll Appreciate:

  • Ongoing career development and training opportunities
  • Collaborate with a team in a dynamic environment
  • Comprehensive health benefits
  • Wellness Program
  • Paid Time Off
  • Paid Holidays
  • Employee Assistance Program
  • Retirement Savings Plan with Company Match
  • Education and Tuition Assistance Program
  • Employee Discounts
  • Uniform/Footwear Program

Job Responsibilities:

  • Remove bags/luggage from conveyor belt(s), read bag tags and then sort and transport bags to appropriate piers within the baggage handling area, using a baggage golf cart (at default pier station and/or oversize belts)
  • Drive baggage golf carts in a safe and efficient manner around highly congested and busy bag room
  • Read bag/luggage tags and manually encode baggage using a hand scanner and/or bag tag computer touch screen (at manual encoding station)
  • Read bag tags to determine which piers to send bags to, then apply pier tags and lift bags on to transfer belt at appropriate time (at transfer belt station)
  • Timely completion of assigned tub collection and distribution duties to relieve customer personnel shortages
  • Always comply with company safety policies and procedures
  • Perform cleaning
  • Safety and compliance training as required
  • Perform other reasonable ancillary duties to support the operation and our customer

Qualifications:

  • High School Graduate or General Educational Development (GED)
  • Must be able to read, write, speak, and understand English
  • Airport experience a plus
  • Must possess the ability to perform shift work including early mornings, nights, weekends, and holidays
  • Must possess the versatility, flexibility, and a willingness to work with constantly changing priorities
  • Must be able to report to work on a regular, consistent, and timely basis; must be prompt and maintain good attendance
  • Must possess the ability to work independently and as a member of various teams, a self-starter
  • Must exhibit a good customer service attitude

Physical Requirements:

  • Work in a fast-paced environment
  • Must be able to stand and walk for extended periods of time and must be able to sit, push/pull, use hands and fingers to handle or feel, and reach with hands and arms.
  • Good hand/eye coordination is required
  • Specific vision abilities are required for: proximity, distance, color, peripheral, depth perception, and ability to adjust focus
  • Must be able to lift and/or move up to 90 pounds or more
  • Regular exposure to work near moving mechanical parts, fumes or airborne particles, cleaning/maintenance chemicals, cold and vibration
  • Possible exposure to work on an airport ramp around airline vehicles and heavy equipment
  • Regular exposure to loud noise levels
  • Occasional exposure to hot, cold, wet, or humid conditions

Additional Requirements:

The employee must be able to successfully pass a drug screening, a drivers’ license check and validation, a ten (10) year Criminal History Records Check (CHRC), federal fingerprinting and security threat assessment as well as airport security badging.

Continued employment is subject to all the above requirements on an ongoing basis, failure of passing any of the above requirements may result in immediate termination.

Affirmative Action, Diversity, Equity, Inclusion & Equal Employment Opportunity at JSM:

At JSM, we recognize that Diversity, Equity, and Inclusion is Good for Business.

Our goal is to attract good job candidates, retain our best employees, and create a more engaged and productive workforce. We want all our team members to feel safe, valued, respected, and involved in their roles at JSM. Together, we unite for diversity and inclusion.

JSM is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status, and will not discriminate against anyone based on a disability. We support an inclusive workplace where employees excel based on personal merit, qualifications, experience, ability, and job performance.

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