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General Support Jobs in Virginia (NOW HIRING)

E-Logic INC

General Laborers

Alexandria, VA

$17 - $21.50/hr

Provides general support and assistance to trades workers, grounds workers and other University support and maintenance staff. a. Responsibilities: May involve but is not limited to gathering ...

CYNET SYSTEMS

Specimen Technician

Chantilly, VA · On-site

$17 - $18/hr

The Specimen Technician will provide general support within the Specimen Processing Department in a high-volume laboratory environment. * This role involves specimen handling, data entry, processing ...

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$11

$18

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How much do general support jobs pay per hour?

As of May 29, 2026, the average hourly pay for general support in Virginia is $18.43, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.24 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a General Support professional, and why are they important?

To thrive as a General Support professional, you need strong organizational abilities, attention to detail, and basic administrative skills, often supported by a high school diploma or equivalent. Familiarity with office software like Microsoft Office Suite, email platforms, and basic office equipment is typically required. Excellent communication, reliability, and a cooperative attitude are valuable soft skills for this position. These qualifications are crucial for ensuring smooth daily operations and effective assistance within any workplace.

What are some common challenges faced in a General Support role, and how can they be managed effectively?

General Support professionals often encounter challenges such as balancing multiple requests from different departments, adapting to rapidly changing priorities, and maintaining clear communication under pressure. Effective time management, setting clear expectations with colleagues, and using organizational tools can help manage these challenges. Additionally, building strong relationships across teams fosters smoother collaboration and makes it easier to address urgent or conflicting needs as they arise.

What are general support jobs?

General support jobs involve providing a range of administrative, clerical, or operational assistance within an organization. People in these roles may handle tasks such as answering phones, managing schedules, data entry, filing, and supporting other staff members with their daily duties. These positions are essential in ensuring the smooth running of office operations and often serve as a foundation for more specialized roles. General support staff may work in a variety of settings, including offices, schools, hospitals, and government agencies.

What is the difference between General Support vs Customer Support?

AspectGeneral SupportCustomer Support
CredentialsHigh school diploma or equivalent; basic technical skillsHigh school diploma; communication skills; sometimes technical knowledge
Work EnvironmentVaries; includes offices, remote, or on-site support centersPrimarily office or call center settings, often remote
Industry UsageUsed across multiple industries for general assistance rolesFocused on assisting customers with products or services
Common Search IntentGeneral support roles, basic assistance, troubleshootingCustomer inquiries, technical support, issue resolution

While both roles involve assisting users, General Support provides broad, non-specific assistance across various areas, whereas Customer Support specifically focuses on helping customers resolve product or service issues. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are popular job titles related to General Support jobs in Virginia? For General Support jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching General Support jobs in Virginia look for? The top searched job categories for General Support jobs in Virginia are:
General Support jobs near you
Infographic showing various General Support job openings in Virginia as of May 2026, with employment types broken down into 1% As Needed, 62% Full Time, 34% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,339 per year, or $18.4 per hour.
General Support Administrative Officer

General Support Administrative Officer

CACI International, Inc.

Chantilly, VA • On-site

Full-time

Medical, Retirement, PTO

Posted 22 days ago

Job description

Job Title: General Support Administrative Officer
Job Category: Administration
Time Type: Full time
Minimum Clearance Required to Start: TS/SCI with Polygraph
Employee Type: Regular
Percentage of Travel Required: Up to 25%
Type of Travel: Local
* * *
The Opportunity:
The General Support Administrative Officer will provide comprehensive support expertise to customers across the organization, managing moderately complex to complex specialized customer requirements. This position requires maintaining relationships with key stakeholders, including Sponsor leadership, other U.S. Government agencies, and external service providers. The role requires adaptability, problem-solving skills, and the ability to work with minimal supervision in a dynamic environment. Candidates should possess strong verbal and written communication skills and demonstrate initiative based on general guidance. Physical requirements may include handling items weighing up to 50 pounds.
Key Responsibilities:
  • Customer Support Management:
    • Serve as the primary point of contact for specialized customer requests, managing end-to-end support processes.
    • Develop and maintain effective working relationships across the Federal and contractor communities.
    • Provide guidance and instruction to customers on specialized support functions.
    • Resolve complex customer issues by integrating multiple disciplines, utilizing creative problem-solving to meet customer requirements.
    • Prioritize and manage high volumes of transactions, ensuring adherence to Sponsor regulations.
  • Process Improvement & Quality Assurance:
    • Apply critical thinking to address non-routine cases, working closely with colleagues to develop effective solutions.
    • Analyze data and trends to improve workflow efficiency and service quality.
    • Support the development and facilitation of training sessions for customers on assigned work unit's processes and policies.
    • Identify areas for process improvement and recommend changes to enhance customer satisfaction and operational effectiveness.
  • Office Management & Documentation:
    • Manage the intake, processing, and deconfliction of various forms and authorization memos in a time-sensitive environment.
    • Collaborate with others to ensure compliance with regulations, policies, and procedures.
    • Organize and maintain electronic and physical files for easy retrieval, ensuring adherence to record-keeping standards.
    • Draft, review, and edit documents, including reports and official correspondence, ensuring clarity and professionalism.

Qualifications:
  • Experience:
    • Minimum of 7 year's of experience in administrative roles, preferably within the federal sectors.
    • Higher level of education can supplement a year of work experience
  • Education: HS Diploma
  • Technical Proficiency:
    • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
    • Ability to quickly develop expertise in Sponsor-specific processes and protocols.
  • Skills:
    • Strong organizational, communication, and multitasking skills with an ability to prioritize tasks.
    • Ability to assess information from multiple sources and develop actionable recommendations.
    • Experience managing project schedules and deliverables.
    • Ability to work with minimal oversight, receiving general guidance from more senior team members or Sponsor staff.
    • Physical requirements may include handling items weighing up to 50 pounds.

CACI is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities.
This position is contingent on funding and may not be filled immediately. However, this position is representative of positions within CACI that are consistently available. Individuals who apply may also be considered for other positions at CACI.
What You Can Expect:
A culture of integrity.
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation.
An environment of trust.
CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
A focus on continuous growth.
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy.
Pay Range:
There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.
Since this position can be worked in more than one location, the range shown is the national average for the position.
The proposed salary range for this position is:
$43,500-$86,900
CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.

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