1

From Home Bilingual Help Desk Analyst Jobs (NOW HIRING)

Bilingual Help Desk Analyst

Conyers, GA · On-site

$18 - $24.50/hr

Job ID: (803954) Help Desk Analyst Level 1 Location: Conyers, GA Duration: 12+ Months Client: GA ... External customer support ranges from general website support, assistance with password resets ...

Help Desk Analyst

Orlando, FL

$19 - $26/hr

The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...

Help Desk Analyst

Phoenix, AZ · On-site

$20.25 - $27.75/hr

Phoenix, AZ - Help Desk Analyst (AZDOA ERP Division) | 100% Remote Local Phoenix, AZ candidates only. Resumes must include current location. Candidates must be local at the time of submission ...

Help Desk Analyst

Chicago, IL · On-site

$50K - $60K/yr

Clarity Partners is seeking a Help Desk Analyst II local to Chicago, IL to support a large client of ours. In this position, you will serve as a first point of contact for end users, resolving and ...

The Help Desk Analyst is responsible for assisting our IT team and providing exceptional customer service. Starting pay is $50,000/annually Responsibilities * Provide prompt, courteous support ...

Help Desk Analyst

Orlando, FL · On-site

$19 - $26/hr

The Help Desk Analyst is primarily responsible for assisting users with software-related questions ... from the Department of Labor.

Help Desk Analyst

Philadelphia, PA · On-site

$20.50 - $28/hr

Help Desk Analyst Minimum skills and experience: * Minimum 2 years of experience working in a single point of contact help desk * Experience using Jira Service Management Helpdesk application

Help Desk Analyst

Harrisburg, PA · On-site

$20.25 - $27.75/hr

Help Desk Analyst HDA2 A4 SC3 Location: Harrisburg PA Duration: Long Term Contractors will work 5 ... Role Description: • Receives telephone calls and e-mails from users having problems using ...

Help Desk Analyst

Chesterfield, VA · On-site

$19.50 - $26.50/hr

Title: Help Desk Analyst Location: Chesterfield, VA Duration: Long Term Interview Type: In-person Required Skills: * Assisting and providing customer support, by telephone, email and other means.

Help Desk Analyst

Harrisburg, PA · On-site

$20.25 - $27.75/hr

CEDC - Help Desk Analyst Location: Harrisburg PA Duration: Long Term Description: Training required ... After training, this will be a telework from home position. The candidate will be expected to have ...

Help Desk Analyst

Brentwood, TN · On-site

$19.50 - $26.50/hr

... resources from facilities, division or corporate groups, or the system administrators group ... on Help Desk related projects as assigned by IS Help Desk Supervisor. • Install, modify, and ...

Help Desk Analyst

Conway, SC · On-site

$19 - $26/hr

The Help Desk Analyst (HDA) will ensure proper computer operation so that end users can accomplish business tasks, including receiving, prioritizing, documenting, and actively resolving end user help ...

Help Desk Analyst

Syracuse, NY · On-site

$22 - $26.40/hr

We are looking for a Help Desk Analyst to support end users in Syracuse, New York through responsive technical assistance and dependable issue resolution. This Long-term Contract position is ideal ...

New

Help Desk Analyst 1

Atlanta, GA · On-site

$19.75 - $27/hr

MUST be Bilingual, Spanish* **Do NOT submit candidate previously submitted to #762935** *MUST have ... External customer support ranges from general website support, assistance with password resets ...

Help Desk Analyst

Columbus, OH · On-site

$19.75 - $27/hr

Help Desk Analyst Location: Columbus, Ohio Duration: Long Term Description : * HDA1 to help IT ... Have strong understanding of prioritization stemming from the elicitation of system and/or user ...

next page

Showing results 1-20

From Home Bilingual Help Desk Analyst information

See salary details

$14

$24

$35

How much do from home bilingual help desk analyst jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for from home bilingual help desk analyst in the United States is $24.09, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $26.92 per hour, depending on experience, location, and employer.
More about From Home Bilingual Help Desk Analyst jobs

What cities are hiring for From Home Bilingual Help Desk Analyst jobs?

Cities with the most From Home Bilingual Help Desk Analyst job openings:

What are the most commonly searched types of Bilingual Help Desk Analyst jobs?

The most popular types of Bilingual Help Desk Analyst jobs are:

What states have the most From Home Bilingual Help Desk Analyst jobs?

States with the most job openings for From Home Bilingual Help Desk Analyst jobs include:

What job categories do people searching From Home Bilingual Help Desk Analyst jobs look for?

The top searched job categories for From Home Bilingual Help Desk Analyst jobs are:

Infographic showing various From Home Bilingual Help Desk Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $50,106 per year, or $24.1 per hour.

Bilingual Help Desk Analyst

Conyers, GA • On-site

$18 - $24.50/hr

Contractor

Re-posted 29 days ago


Job description

Job ID: (803954)

Help Desk Analyst Level 1

Location: Conyers, GA

Duration: 12+ Months

Client: GA DDS

Onsite Role

LOCAL CANDIDATES
*This position is located at DDS Headquarters in Conyers, Georgia*
*Bilingual, Spanish required*
*MUST have IT Help Desk Call Center exp*
Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer service.
Internal customer support involves troubleshooting hardware, software, and connectivity issues. The Analyst will be responsible for escalation to the appropriate second tier support, opening tickets with various vendors, and escalation to Senior level management.
External customer support ranges from general website support, assistance with password resets, online account management and the provisioning of mobile driver's licenses. The Analyst will be expected to provide a high level of customer service while handling a large volume of calls and difficult situations all the way to completion of the ticket.
Job Responsibilities
• Oversee the daily performance of computer systems and applications.
• Answer user inquiries regarding computer software or hardware operation to resolve problems.
• Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets until resolved.
• Confer with users or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
Qualifications:
• Six months of experience handling customers, questions, complaints, and/or providing information in a call center environment.
• 2+ years’ experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10.
Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college
• Knowledge of Apple iOS
This position is located at DDS Headquarters in Conyers, Georgia.