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From Home Bilingual Help Desk Analyst Jobs (NOW HIRING)

Help Desk Analyst

Orlando, FL · On-site

$19 - $26/hr

The Help Desk Analyst is primarily responsible for assisting users with software-related questions ... from the Department of Labor.

Help Desk Analyst

Chesterfield, VA · On-site

$19.50 - $26.50/hr

Title: Help Desk Analyst Location: Chesterfield, VA Duration: Long Term Interview Type: In-person Required Skills: * Assisting and providing customer support, by telephone, email and other means.

Help Desk Analyst

Harrisburg, PA · On-site

$20.25 - $27.75/hr

Help Desk Analyst HDA2 A4 SC3 Location: Harrisburg PA Duration: Long Term Contractors will work 5 ... Role Description: • Receives telephone calls and e-mails from users having problems using ...

Help Desk Analyst

Ridgeland, MS · On-site

$17.75 - $24.25/hr

Description Help Desk Analyst Job Type: Full-Time Locations: Ridgeland, MS Tupelo, MS Overview: We are seeking a skilled Help Desk Analyst to provide first-line technical support to end-users. The ...

Help Desk Analyst

Trenton, NJ · On-site

$20.50 - $28/hr

Job Title: Help Desk Analyst Location: Hybrid (Trenton, NJ) Job Type: Contract - 6 Months ... Ensuring secure and confident business connectivity from anywhere

Help Desk Analyst

Conyers, GA · On-site

$18 - $24.50/hr

Bilingual, Spanish highly preferred* *MUST have IT Help Desk Call Center exp* Skill Matrix Requried ... External customer support ranges from general website support, assistance with password resets ...

Help Desk Analyst As a Help Desk Analyst, you will be responsible for diagnosing, troubleshooting, and resolving incidents and service requests for various technologies including Windows workstations ...

Help Desk Analyst

San Antonio, TX · On-site

$18.50 - $25.25/hr

Job Summary : Abacus Service Corporation is seeking a Help Desk Analyst to provide first level ... from an institution accredited by a nationally recognized accrediting agency. • Microsoft ...

Help Desk Analyst

Coeur D Alene, ID

$20 - $27.25/hr

Description As a Help Desk Analyst, you will provide Tier 1 and Tier 2 technical support to end-users and clients across our ISP and MSP services. You'll troubleshoot connectivity issues, resolve ...

Help Desk Analyst

Knoxville, TN · On-site

$19.50 - $26.75/hr

From Mission Mondays, where 10% of our net proceeds go directly to local charitable organizations ... home office, and distribution center organizations. Help Desk Analysts track all support issues ...

Help Desk Analyst

Machias, ME · On-site

$23.75 - $32.50/hr

Help Desk Analyst Duration : 04 months (Possible of extensions) Location : Machias, Maine - 04654 ... Writes work orders to secure services from vendors and the Executive Branch Office of Information ...

Help Desk Analyst

Institute, WI · On-site

$19.75 - $27/hr

The Help Desk Analyst is primarily responsible for configuration, installation, and the support of ... Wistar is committed to accelerating research advances from bench to bedside through brilliant ...

Help Desk Analyst

Philadelphia, PA · On-site

$20.75 - $28.25/hr

The Help Desk Analyst is primarily responsible for configuration, installation, and the support of ... Wistar is committed to accelerating research advances from bench to bedside through brilliant ...

Help Desk Analyst

Salem, OR · On-site

$20.50 - $28.25/hr

Help Desk Analyst I Location: Salem , Oregon 97301 Duration: Long Term * Provides level 1 and occasional level 2 user support for end-user technology (e.g., hardware, software, printers, file storage ...

Help Desk Analyst

Trenton, NJ · On-site

$20.50 - $28/hr

The analyst will adhere to established Help Desk IT policies, procedures and standards and ensure conformance with information systems goals and procedures. Qualifications and Skills Desired

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From Home Bilingual Help Desk Analyst information

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How much do from home bilingual help desk analyst jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for from home bilingual help desk analyst in the United States is $24.09, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $26.92 per hour, depending on experience, location, and employer.
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Infographic showing various From Home Bilingual Help Desk Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $50,106 per year, or $24.1 per hour.

Help Desk Analyst

Chicago, IL • On-site

Next Step Systems
IT Services • 11 - 50 employees

$21 - $28.75/hr

Full-time

Medical, Retirement, PTO

Re-posted 16 days ago


Job description

Help Desk Analyst, Chicago, IL
The Help Desk Analyst is primarily responsible for first-line support to firm users and any guests to the office. This position works hard to give the best user experience on every interaction. It is the face of the IT Department. This position works closely with firm employees in all areas. This position is 100% Onsite and NOT open for Remote.
Help Desk Analyst Responsibilities:
- Be the primary person for various enterprise systems.
- Image PCs utilizing a process built into company image/application deployment solution.
- Act as backup person for Systems/Applications that other Helpdesk team members support.
- Facilitate escalation of technical issues to appropriate IT team members, management and third-party vendors.
- Implement and manage inventory asset system for PCs and monitors. This includes researching what equipment is going bad and needs to be ordered. Coordinates with Director of IT on ordering.
- Coordinate with the Director of IT to maintain software licenses for non-firm wide applications.
- Facilitate new employees on boarding by working with all departments involved, including the customization and installation of IT resources as needed.
- Manage firm email/text service for notifying users of emergencies or other global notifications.
- Provide hands-on support for smart phones, tablets, and other types of mobile devices as a device for the production and consumption of attorney work products.
- Promptly respond to and troubleshoot Help Desk requests by phone, desk-side support or email.
- Track and schedule hardware repairs and maintain equipment maintenance history records.
- Support for usage of various business partner websites and hosted services.
- Provide company wide communication for a variety of IT announcements.
- Assist other IT Department members in completing tasks pertaining to ongoing projects.
- Maintain a professional work relationship with lawyers, managers, and staff.
- Provide after hours on-call support according to schedules set by the Director of IT.
- You will report to the Director of IT.
Help Desk Analyst Qualifications:
- Degree from recognized college or university.
- Demonstrate expertise in Office applications (Word, Excel, PowerPoint, and Outlook).
- Experience with PC hardware and configurations required.
- Excellent troubleshooting skills.
- Ability to communicate effectively with all levels of employees and professional staff.
- Be able to lift 50 pounds as there can be some work organizing items in storage.
- You will need to work on PCs and equipment under desks, storage rooms and other locations without easy access.
- Maintain a high level of accuracy, superior attention to detail and strong organizational skills, especially in regard to email hygiene and inbox organization.
- Possess strong ability to determine priorities and reprioritize and escalate when necessary.
- Facilitate clear and concise communication with others in a positive manner.
- Work with others effectively in a team that encourages diversity of thought and innovation.
- Maintain a professional demeanor, exhibit sound judgment, maintain confidentiality and use discretion.
- Exhibit problem-solving skills and demonstrate initiative and accountability.
- Thrive in a dynamic fast paced environment with fluidity amidst multiple projects, shifting priorities and competing deadlines.
- Adapt and accept changes in job responsibilities based on the strategic goals of the firm.
- Excellent customer service, professional attitude and appearance are a must. Ability to work overtime & meet deadlines.
- Basic knowledge of network operating systems, network hardware/cabling, communication protocols, communications software, PC databases, and PC/server hardware a plus.
- Working knowledge of audio and video technologies a plus.
Benefits include medical insurance, retirement plan, PTO, etc.
Keywords: Chicago IL Jobs, Help Desk Analyst, Office, Word, Excel, PowerPoint, Outlook, PC Hardware, Configuration, Cabling, Communication Protocols, Communication Software, PC Databases, Servers, Technician, Network, Networking, Law Firm, Chicago Recruiters, Information Technology Jobs, IT Jobs, Chicago Recruiting
Looking to hire for similar positions in Chicago, IL or in other cities? Our IT recruiting agencies and staffing companies can help.
We help companies that are looking to hire Help Desk Analysts for jobs in Chicago, Illinois and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today! Phone 630-428-0600 ext. 11 or email us at jobs@nextstepsystems.com.
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