Conyers, GA · On-site
$18 - $24.50/hr
Job ID: (803954) Help Desk Analyst Level 1 Location: Conyers, GA Duration: 12+ Months Client: GA ... External customer support ranges from general website support, assistance with password resets ...
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Conyers, GA · On-site
$18 - $24.50/hr
Job ID: (803954) Help Desk Analyst Level 1 Location: Conyers, GA Duration: 12+ Months Client: GA ... External customer support ranges from general website support, assistance with password resets ...
Quantico, VA · On-site
$25 - $30/hr
Help Desk Analyst Job Location: Quantico, VA Compensation: $25 - $30/hr. Eligibility/Clearance: Candidate must possess an active Top Secret clearance Transform technology into opportunity as a Help ...
Quantico, VA · On-site
$25 - $30/hr
Help Desk Analyst Job Location: Quantico, VA Compensation: $25 - $30/hr. Eligibility/Clearance: Candidate must possess an active Top Secret clearance Transform technology into opportunity as a Help ...
Washington, DC · On-site
$23.25 - $31.75/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
Washington, DC · On-site
$23.25 - $31.75/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
Melbourne, FL · On-site
$19 - $26/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
Melbourne, FL · On-site
$19 - $26/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
Stafford, VA · On-site
$95K - $110K/yr
ECS is seeking a Help Desk Analyst to work in our Stafford, VA office. Please Note: This position is contingent upon additional funding. As a Help Desk Analyst, you will provide proficient and ...
Stafford, VA · On-site
$95K - $110K/yr
ECS is seeking a Help Desk Analyst to work in our Stafford, VA office. Please Note: This position is contingent upon additional funding. As a Help Desk Analyst, you will provide proficient and ...
The Help Desk Analyst is responsible for assisting our IT team and providing exceptional customer service. Starting pay is $50,000/annually Responsibilities * Provide prompt, courteous support ...
The Help Desk Analyst is responsible for assisting our IT team and providing exceptional customer service. Starting pay is $50,000/annually Responsibilities * Provide prompt, courteous support ...
Harrisburg, PA · On-site
$20.25 - $27.75/hr
... from the date of acceptance. Two successful candidates could be in each training class due to the ... The Help Desk Analyst performs the skills listed below- • Provides technical assistance, support ...
Harrisburg, PA · On-site
$20.25 - $27.75/hr
... from the date of acceptance. Two successful candidates could be in each training class due to the ... The Help Desk Analyst performs the skills listed below- • Provides technical assistance, support ...
$65K - $70K/yr
Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start ... from one another and take on any task. * Hungry - Be Eager. Our hunger for excellence drives an ...
$65K - $70K/yr
Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start ... from one another and take on any task. * Hungry - Be Eager. Our hunger for excellence drives an ...
$19 - $25.75/hr
Help Desk Analyst Req number: R8379 Employment type: Full time Worksite flexibility: Hybrid Who we ... Receive, prioritize, and respond to technical support requests from end users * Troubleshoot and ...
New
$19 - $25.75/hr
Help Desk Analyst Req number: R8379 Employment type: Full time Worksite flexibility: Hybrid Who we ... Receive, prioritize, and respond to technical support requests from end users * Troubleshoot and ...
New
Harrisburg, PA · On-site
$20.25 - $27.75/hr
CEDC - Help Desk Analyst Location: Harrisburg PA Duration: Long Term Description: Training required ... After training, this will be a telework from home position. The candidate will be expected to have ...
Harrisburg, PA · On-site
$20.25 - $27.75/hr
CEDC - Help Desk Analyst Location: Harrisburg PA Duration: Long Term Description: Training required ... After training, this will be a telework from home position. The candidate will be expected to have ...
$19.50 - $26.50/hr
The IS Support Desk Analyst is responsible for collecting information through a customer ... Requirements One year certificate from college or technical school; or three to six months related ...
$19.50 - $26.50/hr
The IS Support Desk Analyst is responsible for collecting information through a customer ... Requirements One year certificate from college or technical school; or three to six months related ...
\n \n \n \n \n We are seeking a skilled Help Desk Analyst with strong experience in Microsoft Intune to join our IT support team. The ideal candidate will provide technical assistance to users, manage ...
\n \n \n \n \n We are seeking a skilled Help Desk Analyst with strong experience in Microsoft Intune to join our IT support team. The ideal candidate will provide technical assistance to users, manage ...
$19.75 - $26.75/hr
Job Title: Help Desk Analyst Company: American Commercial Barge Line Location: ACBL HQ ... from you! When you join ACBL... American Commercial Barge Line (ACBL) is one of the largest and ...
$19.75 - $26.75/hr
Job Title: Help Desk Analyst Company: American Commercial Barge Line Location: ACBL HQ ... from you! When you join ACBL... American Commercial Barge Line (ACBL) is one of the largest and ...
$19 - $26/hr
The Help Desk Analyst (HDA) will ensure proper computer operation so that end users can accomplish business tasks, including receiving, prioritizing, documenting, and actively resolving end user help ...
$19 - $26/hr
The Help Desk Analyst (HDA) will ensure proper computer operation so that end users can accomplish business tasks, including receiving, prioritizing, documenting, and actively resolving end user help ...
Institute, WI · On-site
$19.75 - $27/hr
The Help Desk Analyst is primarily responsible for configuration, installation, and the support of ... Wistar is committed to accelerating research advances from bench to bedside through brilliant ...
Institute, WI · On-site
$19.75 - $27/hr
The Help Desk Analyst is primarily responsible for configuration, installation, and the support of ... Wistar is committed to accelerating research advances from bench to bedside through brilliant ...
Woodbury, NY · On-site
$21.50 - $29.50/hr
Processes requests from the SGP user community: Answers, evaluates, and prioritizes incoming ... As a Help Desk Analyst, you will be part of an evolving organization that built its reputation on ...
Woodbury, NY · On-site
$21.50 - $29.50/hr
Processes requests from the SGP user community: Answers, evaluates, and prioritizes incoming ... As a Help Desk Analyst, you will be part of an evolving organization that built its reputation on ...
Albuquerque, NM · On-site
$19.75 - $27.25/hr
We are looking for a dependable Help Desk Analyst to support day-to-day technology needs for a ... Distinguish widespread service interruptions from isolated incidents and escalate more advanced ...
New
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Albuquerque, NM · On-site
$19.75 - $27.25/hr
We are looking for a dependable Help Desk Analyst to support day-to-day technology needs for a ... Distinguish widespread service interruptions from isolated incidents and escalate more advanced ...
New
Philadelphia, PA · On-site
$20.75 - $28.25/hr
The Help Desk Analyst is primarily responsible for configuration, installation, and the support of ... Wistar is committed to accelerating research advances from bench to bedside through brilliant ...
Philadelphia, PA · On-site
$20.75 - $28.25/hr
The Help Desk Analyst is primarily responsible for configuration, installation, and the support of ... Wistar is committed to accelerating research advances from bench to bedside through brilliant ...
Pittsburgh, PA · Hybrid
$20 - $27.25/hr
An excellent career opportunity is currently available for a Help Desk Analyst local to the Aires ... Responds to incoming calls, chats and emails regarding service requests from business users.
Pittsburgh, PA · Hybrid
$20 - $27.25/hr
An excellent career opportunity is currently available for a Help Desk Analyst local to the Aires ... Responds to incoming calls, chats and emails regarding service requests from business users.
$18.75 - $25.50/hr
Assignments range in complexity from basic troubleshooting and repair to more difficult device ... Help Desk may need 24/7 coverage; shift work possible. Self-directed, highly motivated with strong ...
$18.75 - $25.50/hr
Assignments range in complexity from basic troubleshooting and repair to more difficult device ... Help Desk may need 24/7 coverage; shift work possible. Self-directed, highly motivated with strong ...
$14.42 - $16.37
3% of jobs
$16.37 - $18.31
8% of jobs
$19.77 is the 25th percentile. Wages below this are outliers.
$18.31 - $20.26
18% of jobs
$20.26 - $22.20
18% of jobs
The median wage is $22.58 / hr.
$22.20 - $24.15
14% of jobs
$25.99 is the 75th percentile. Wages above this are outliers.
$24.15 - $26.09
15% of jobs
$26.09 - $28.04
9% of jobs
$28.04 - $29.98
6% of jobs
$29.98 - $31.93
3% of jobs
$31.93 - $33.87
3% of jobs
$33.87 - $35.82
2% of jobs
$14
$24
$35
Cities with the most From Home Bilingual Help Desk Analyst job openings:
The most popular types of Bilingual Help Desk Analyst jobs are:
States with the most job openings for From Home Bilingual Help Desk Analyst jobs include:
The top searched job categories for From Home Bilingual Help Desk Analyst jobs are:
$18 - $24.50/hr
Contractor
Re-posted 20 days ago
Job ID: (803954)
Help Desk Analyst Level 1
Location: Conyers, GA
Duration: 12+ Months
Client: GA DDS
Onsite Role
LOCAL CANDIDATES
*This position is located at DDS Headquarters in Conyers, Georgia*
*Bilingual, Spanish required*
*MUST have IT Help Desk Call Center exp*
Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer service.
Internal customer support involves troubleshooting hardware, software, and connectivity issues. The Analyst will be responsible for escalation to the appropriate second tier support, opening tickets with various vendors, and escalation to Senior level management.
External customer support ranges from general website support, assistance with password resets, online account management and the provisioning of mobile driver's licenses. The Analyst will be expected to provide a high level of customer service while handling a large volume of calls and difficult situations all the way to completion of the ticket.
Job Responsibilities
• Oversee the daily performance of computer systems and applications.
• Answer user inquiries regarding computer software or hardware operation to resolve problems.
• Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets until resolved.
• Confer with users or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
Qualifications:
• Six months of experience handling customers, questions, complaints, and/or providing information in a call center environment.
• 2+ years’ experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10.
• Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college
• Knowledge of Apple iOS
This position is located at DDS Headquarters in Conyers, Georgia.
