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Junior Bilingual Help Desk Analyst Jobs (NOW HIRING)

nLeague

Bilingual Help Desk Analyst

Conyers, GA · On-site

$18 - $24.50/hr

... Help Desk Analyst Level 1 Location: Conyers, GA Duration: 12+ Months Client: GA DDS Onsite Role LOCAL CANDIDATES *This position is located at DDS Headquarters in Conyers, Georgia* *Bilingual, Spanish ...

nLeague Services Inc

Bilingual-Help Desk Analyst

Conyers, GA · On-site

$18 - $24.50/hr

Level 1 Help Desk Analyst Location: 2206 East View Parkway Conyers, GA 30013 Duration: 06+ Months * LOCAL CANDIDATES * *MUST have IT Help Desk Call Center exp* * Provides technical assistance to both ...

Inteliblue

Help Desk Analyst

Conyers, GA · On-site

$18 - $24.50/hr

Help Desk Analyst Location: Conyers, GA Duration: Long Term Interivew Type: WebEx Required Skills ... Bilingual - Spanish/English * Vocational/Technical degree in computer applications, computer ...

STI

Help Desk Analyst

Little Rock, AR · On-site

$19.75 - $26.75/hr

Title: Help Desk Analyst Location: Little Rock, AR Duration: 4+ Months #ONSITE The Application Help Desk Analyst is responsible for supporting Users of the Arkansas Court Management System in ...

Next Step Systems

Help Desk Analyst

Chicago, IL · On-site

$21 - $28.75/hr

Help Desk Analyst, Chicago, IL The Help Desk Analyst is primarily responsible for first-line support to firm users and any guests to the office. This position works hard to give the best user ...

Nebraska Medicine

Help Desk Analyst

Omaha, NE · On-site

$19.50 - $26.75/hr

First Shift (United States of America) Help Desk Analyst Be the first call that keeps healthcare moving. At Nebraska Medicine, our Technology Support team plays a critical role in ensuring clinicians ...

Arena Technical Resources

Help Desk Analyst

Quantico, VA · On-site

$25 - $30/hr

Help Desk Analyst Job Location: Quantico, VA Compensation: $25 - $30/hr. Eligibility/Clearance: Candidate must possess an active Top Secret clearance Transform technology into opportunity as a Help ...

Arete Technologies, Inc.

Help Desk Analyst

Durham, NC

$19.75 - $27/hr

... Help Desk Analysts to assist with production support analysis and resolution of escalated Help Desk ... This role requires someone who has a high level of customer experience and who is bilingual ...

GrayRobinson

Help Desk Analyst

Fort Lauderdale, FL

$19.50 - $26.75/hr

The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...

GrayRobinson

Help Desk Analyst

Naples, FL · On-site

$19.25 - $26.25/hr

The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...

GrayRobinson

Help Desk Analyst

Boca Raton, FL · On-site

$19.50 - $26.50/hr

The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...

GrayRobinson

Help Desk Analyst

West Palm Beach, FL · On-site

$19.75 - $27/hr

The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...

GrayRobinson

Help Desk Analyst

Tallahassee, FL · On-site

$19.50 - $26.50/hr

The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...

GrayRobinson

Help Desk Analyst

Miami, FL · On-site

$19.50 - $26.75/hr

The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...

GrayRobinson

Help Desk Analyst

Washington, DC · On-site

$23.25 - $31.75/hr

The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...

Expert Technology Services

Help Desk Analyst

Phoenix, AZ · On-site

$20.25 - $27.75/hr

Phoenix, AZ - Help Desk Analyst (AZDOA ERP Division) | 100% Remote Local Phoenix, AZ candidates only. Resumes must include current location. Candidates must be local at the time of submission ...

GrayRobinson

Help Desk Analyst

Pensacola, FL · On-site

$19.50 - $26.50/hr

The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...

GrayRobinson

Help Desk Analyst

Melbourne, FL · On-site

$19 - $26/hr

The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...

GrayRobinson

Help Desk Analyst

Tampa, FL · On-site

$19.25 - $26.50/hr

The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...

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Junior Bilingual Help Desk Analyst information

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$15

$32

$53

How much do junior bilingual help desk analyst jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for junior bilingual help desk analyst in the United States is $32.12, according to ZipRecruiter salary data. Most workers in this role earn between $23.08 and $35.34 per hour, depending on experience, location, and employer.

What does a junior bilingual help desk analyst do?

A Junior Bilingual Help Desk Analyst provides technical support to users, often assisting with hardware, software, or network issues. They communicate with clients or employees in two languages, ensuring clear and effective troubleshooting. Their duties typically include answering support tickets, diagnosing problems, and escalating complex issues to senior staff. This role is ideal for individuals with strong communication and technical skills, as well as the ability to handle customer inquiries in multiple languages.

What are the key skills and qualifications needed to thrive as a junior bilingual help desk analyst, and why are they important?

To thrive as a Junior Bilingual Help Desk Analyst, you need a solid understanding of computer systems, troubleshooting techniques, and fluency in at least two languages, typically supported by a diploma or relevant certification. Familiarity with ticketing systems like ServiceNow, remote desktop tools, and basic networking concepts is commonly required. Strong communication, problem-solving abilities, and patience are critical soft skills for resolving user issues and ensuring clear interaction across languages. These skills are essential for delivering effective technical support and maintaining high user satisfaction in diverse work environments.

What are some common challenges faced by junior bilingual help desk analysts, and how can they be overcome?

As a Junior Bilingual Help Desk Analyst, you may encounter challenges such as managing high call volumes, addressing technical issues in both languages, and adapting quickly to new software platforms. Balancing clear communication with users who have varying levels of technical knowledge is also common. To overcome these, it's helpful to develop strong organizational skills, continuously update your technical knowledge, and leverage team resources or senior colleagues when faced with unfamiliar issues. Maintaining patience and empathy, especially when assisting users in their non-primary language, can greatly improve the support experience.

What cities are hiring for Junior Bilingual Help Desk Analyst jobs?

Cities with the most Junior Bilingual Help Desk Analyst job openings:

What are the most commonly searched types of Bilingual Help Desk Analyst jobs?

The most popular types of Bilingual Help Desk Analyst jobs are:

What states have the most Junior Bilingual Help Desk Analyst jobs?

States with the most job openings for Junior Bilingual Help Desk Analyst jobs include:

Junior Bilingual Help Desk Analyst jobs near you
Infographic showing various Junior Bilingual Help Desk Analyst job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, and 99% Full Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $66,802 per year, or $32.1 per hour.

Bilingual Help Desk Analyst

nLeague

Conyers, GA • On-site

$18 - $24.50/hr

Contractor

Re-posted 17 days ago

Job description

Job ID: (803954)

Help Desk Analyst Level 1

Location: Conyers, GA

Duration: 12+ Months

Client: GA DDS

Onsite Role

LOCAL CANDIDATES
*This position is located at DDS Headquarters in Conyers, Georgia*
*Bilingual, Spanish required*
*MUST have IT Help Desk Call Center exp*
Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer service.
Internal customer support involves troubleshooting hardware, software, and connectivity issues. The Analyst will be responsible for escalation to the appropriate second tier support, opening tickets with various vendors, and escalation to Senior level management.
External customer support ranges from general website support, assistance with password resets, online account management and the provisioning of mobile driver's licenses. The Analyst will be expected to provide a high level of customer service while handling a large volume of calls and difficult situations all the way to completion of the ticket.
Job Responsibilities
• Oversee the daily performance of computer systems and applications.
• Answer user inquiries regarding computer software or hardware operation to resolve problems.
• Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets until resolved.
• Confer with users or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
Qualifications:
• Six months of experience handling customers, questions, complaints, and/or providing information in a call center environment.
• 2+ years’ experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10.
• Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college
• Knowledge of Apple iOS
This position is located at DDS Headquarters in Conyers, Georgia.