Olathe, KS · On-site
$19.75 - $27/hr
Help Desk Analyst Location - RI/KS/OK/DE/KS/PH/FL/AZ Duration - 6+ Months Visa - USC/GC/EAD Essential Job Functions: • Provides basic help desk support for problems and service requests related to ...
New
Olathe, KS · On-site
$19.75 - $27/hr
Help Desk Analyst Location - RI/KS/OK/DE/KS/PH/FL/AZ Duration - 6+ Months Visa - USC/GC/EAD Essential Job Functions: • Provides basic help desk support for problems and service requests related to ...
New
Topeka, KS · Remote
$19.25 - $26.25/hr
Part-Time Bilingual (Italian/English) Service Desk Analyst Req number: R7729 Employment type: Part time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 ...
Topeka, KS · Remote
$19.25 - $26.25/hr
Part-Time Bilingual (Italian/English) Service Desk Analyst Req number: R7729 Employment type: Part time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 ...
Wichita, KS · On-site
$12 - $18/hr
... analysis of information and limited project direction input. Required Education High school diploma or equivalent Preferred Qualifications • Excellent customer facing skills • Good written and ...
New
Wichita, KS · On-site
$12 - $18/hr
... analysis of information and limited project direction input. Required Education High school diploma or equivalent Preferred Qualifications • Excellent customer facing skills • Good written and ...
New
Lenexa, KS · On-site
Lead or direct the work of junior Help Desk personnel as needed * Ensure compliance with federal IT security standards, policies, and operational procedures Technical Skills * ServiceNow * ITIL ...
New
Lenexa, KS · On-site
Lead or direct the work of junior Help Desk personnel as needed * Ensure compliance with federal IT security standards, policies, and operational procedures Technical Skills * ServiceNow * ITIL ...
New
Lenexa, KS · On-site
Lead or direct the work of junior Help Desk personnel as needed * Ensure compliance with federal IT security standards, policies, and operational procedures Technical Skills: * ServiceNow * ITIL ...
Lenexa, KS · On-site
Lead or direct the work of junior Help Desk personnel as needed * Ensure compliance with federal IT security standards, policies, and operational procedures Technical Skills: * ServiceNow * ITIL ...
Lead or direct the work of junior Help Desk personnel as needed * Ensure compliance with federal IT security standards, policies, and operational procedures Technical Skills * ServiceNow * ITIL ...
Lead or direct the work of junior Help Desk personnel as needed * Ensure compliance with federal IT security standards, policies, and operational procedures Technical Skills * ServiceNow * ITIL ...
$52.50K/yr
Description Help Desk Technician Department: Information Systems Reports to: Manager, Technical ... Analyst. Ensures backups run successfully. Establishes appropriate inventory levels for computer ...
$52.50K/yr
Description Help Desk Technician Department: Information Systems Reports to: Manager, Technical ... Analyst. Ensures backups run successfully. Establishes appropriate inventory levels for computer ...
Lawrence, KS · On-site
$52.50K/yr
Help Desk Technician Department: Information Systems Reports to: Manager, Technical Support FLSA ... Analyst. Ensures backups run successfully. • Establishes appropriate inventory levels for ...
Lawrence, KS · On-site
$52.50K/yr
Help Desk Technician Department: Information Systems Reports to: Manager, Technical Support FLSA ... Analyst. Ensures backups run successfully. • Establishes appropriate inventory levels for ...
Leavenworth, KS · On-site
... Analytics, Engineering, Mission Support, and Communications disciplines. Founded in 2008, our ... Barbaricum is seeking a Help Desk Specialist to provide first-line technical support for TRADOC G2 ...
Leavenworth, KS · On-site
... Analytics, Engineering, Mission Support, and Communications disciplines. Founded in 2008, our ... Barbaricum is seeking a Help Desk Specialist to provide first-line technical support for TRADOC G2 ...
Pittsburg, KS · On-site
$15.75 - $21.50/hr
IT Support Desk Analyst - Pittsburg, KS Job Location: Pittsburg, KS Office-Pittsburg-66762 Office Location: Onsite Employment Type: Hourly Job Type: Full Time Start a Watco Career and Discover the ...
Pittsburg, KS · On-site
$15.75 - $21.50/hr
IT Support Desk Analyst - Pittsburg, KS Job Location: Pittsburg, KS Office-Pittsburg-66762 Office Location: Onsite Employment Type: Hourly Job Type: Full Time Start a Watco Career and Discover the ...
Lenexa, KS · On-site
$110K - $145K/yr
The Opportunity IntePros Federal is seeking a Help Desk Lead for a contingent contract award ... Support weekly reporting on ticket metrics, problem management, and trend analysis as outlined in ...
Lenexa, KS · On-site
$110K - $145K/yr
The Opportunity IntePros Federal is seeking a Help Desk Lead for a contingent contract award ... Support weekly reporting on ticket metrics, problem management, and trend analysis as outlined in ...
Lenexa, KS · On-site
Lead or direct the work of junior Help Desk personnel as needed * Ensure compliance with federal IT security standards, policies, and operational procedures Technical Skills * ServiceNow * ITIL ...
Lenexa, KS · On-site
Lead or direct the work of junior Help Desk personnel as needed * Ensure compliance with federal IT security standards, policies, and operational procedures Technical Skills * ServiceNow * ITIL ...
The Opportunity IntePros Federal is seeking a Help Desk Lead for a contingent contract award ... Support weekly reporting on ticket metrics, problem management, and trend analysis as outlined in ...
The Opportunity IntePros Federal is seeking a Help Desk Lead for a contingent contract award ... Support weekly reporting on ticket metrics, problem management, and trend analysis as outlined in ...
Lenexa, KS · On-site
Lead or direct the work of junior Help Desk personnel as needed * Ensure compliance with federal IT security standards, policies, and operational procedures Technical Skills * ServiceNow * ITIL ...
Lenexa, KS · On-site
Lead or direct the work of junior Help Desk personnel as needed * Ensure compliance with federal IT security standards, policies, and operational procedures Technical Skills * ServiceNow * ITIL ...
Lenexa, KS · On-site
$110K - $145K/yr
The Opportunity IntePros Federal is seeking a Help Desk Lead for a contingent contract award supporting multi‑regional IT operations ...
Quick apply
Lenexa, KS · On-site
$110K - $145K/yr
The Opportunity IntePros Federal is seeking a Help Desk Lead for a contingent contract award supporting multi‑regional IT operations ...
Lead or direct the work of junior Help Desk personnel as needed Ensure compliance with federal IT security standards, policies, and operational procedures Technical Skills ServiceNow * ITIL Service ...
Lead or direct the work of junior Help Desk personnel as needed Ensure compliance with federal IT security standards, policies, and operational procedures Technical Skills ServiceNow * ITIL Service ...
Lenexa, KS · Remote
The Help Desk Specialist IV serves as the Service Management Lead and senior technical escalation ... Participate in root cause analysis and continuous service improvement initiatives to improve ...
Lenexa, KS · Remote
The Help Desk Specialist IV serves as the Service Management Lead and senior technical escalation ... Participate in root cause analysis and continuous service improvement initiatives to improve ...
Lenexa, KS · On-site
The Help Desk Specialist IV serves as the Service Management Lead and senior technical escalation ... Participate in root cause analysis and continuous service improvement initiatives to improve ...
Quick apply
Lenexa, KS · On-site
The Help Desk Specialist IV serves as the Service Management Lead and senior technical escalation ... Participate in root cause analysis and continuous service improvement initiatives to improve ...
Lenexa, KS · Remote
The Help Desk Specialist IV serves as the Service Management Lead and senior technical escalation ... Participate in root cause analysis and continuous service improvement initiatives to improve ...
Lenexa, KS · Remote
The Help Desk Specialist IV serves as the Service Management Lead and senior technical escalation ... Participate in root cause analysis and continuous service improvement initiatives to improve ...
$15.75 - $21.50/hr
... Desk Analyst provides first-level technical assistance to internal team members. This role diagnoses, troubleshoots, and resolves hardware, software, and network issues via phone, email, and chat.
$15.75 - $21.50/hr
... Desk Analyst provides first-level technical assistance to internal team members. This role diagnoses, troubleshoots, and resolves hardware, software, and network issues via phone, email, and chat.
$19.75 - $27/hr
Other
This job post has expired today. Applications are no longer accepted.
Location - RI/KS/OK/DE/KS/PH/FL/AZ
Duration - 6+ Months
Visa - USC/GC/EAD
Essential Job Functions:
• Provides basic help desk support for problems and service requests related to hardware, software, network/mainframe connectivity and application support within a 24x7x365 support team.
• Acts as representative of technical services to its customers.
• Initiates, escalates, or resolves problem tickets and/or service requests.
• Troubleshoots and resolves technical problems, escalates to support resources.
• Facilitates closure to problem ticket/service requests while meeting or exceeding defined service level expectations.
• Conducts timely 1st level problem determination for incidents using documented procedures, and accurately documenting the issues using the appropriate toll(s).
• Ensures customer satisfaction by responding to Service Requests through approved channels to the Help Desk in a timely, accurate, and professional manner.
• Records problem symptoms and status information in a timely/accurate fashion using the appropriate tools in order to communicate with and properly utilize 2nd and 3rd level support resources.
• Acquires and maintains current knowledge of relevant product/service offerings and support policies to provide technically accurate solutions to customers.
• Must be able to provide clear, concise, information through written and verbal communications.
