ZipRecruiter

Log In

2

Entrylevel Help Desk Analyst Jobs in Kansas (NOW HIRING)

Garmin International, Inc.

Help Desk Analyst 1

Olathe, KS · On-site

$19.75 - $27/hr

Overview We are seeking a full-time Helpdesk Analyst 1 at Garmin's U.S. headquarters in the Greater ... Answer Help Desk phones in a courteous and friendly manner * Research, resolve, and respond to ...

IQUASAR LLC

Helpdesk Support Specialist

Lansing, KS · On-site

Paid time off iQuasar is seeking to fill the Help Desk Support Specialist position in Fort ... Analytics, announcements, course content access, discussions, grades, assignments, quizzes, groups ...

iQuasar LLC

Paid time off iQuasar is seeking to fill the Help Desk Support Specialist position in Fort ... Analytics, announcements, course content access, discussions, grades, assignments, quizzes, groups ...

Cboe Global Markets

Trade Desk Associate

Overland Park, KS · On-site

$18.25 - $24.75/hr

Role Overview The Associate, Trade Desk is an entry-level role designed for individuals eager to ... Help monitor auctions/rotations and assist with block trade and ECRP support as directed Data ...

Cboe Global Markets

Trade Desk Associate

Overland Park, KS · On-site

$18.25 - $24.75/hr

Role Overview The Associate, Trade Desk is an entry-level role designed for individuals eager to ... Help monitor auctions/rotations and assist with block trade and ECRP support as directed Data ...

Semrush

$70K - $100K/yr

This entry-level role will focus on learning and applying foundational deal desk processes, ensuring compliance with company policies, and providing administrative support to facilitate smooth deal ...

ALLO Fiber

MSP Tier 2 Helpdesk Technician

Mission, KS

$18.75 - $25.25/hr

We are seeking a Help Desk Technician to join our Managed Services team and support a diverse ... Strong troubleshooting and analytical skills with the ability to resolve most issues independently.

HR Partners

IT Generalist Supervisor

Topeka, KS · On-site

Responsibilities : • Manage the help desk/desktop team. • Oversee Active Directory, user ... DHCP) • Strong analytical and problem-solving skills • Strong customer service skills and ...

Huyett

Be Seen First

Information Technology Technician

Minneapolis, KS · On-site

$21 - $27/hr

Minneapolis, KS Learn and contribute to IT Help Desk functions in a growing, dynamic organization ... analytics, e-commerce, and a direct sales force to realize significant competitive advantage. The ...

Dynamic Logistix LLC

LTL Rate Analyst

Leawood, KS · On-site

The Entry Level LTL Rate Analyst supports Dynamic Logistix's managed transportation clients by ... Prolonged periods of sitting at a desk and working on a computer * Able to lift up to 15lbs at ...

New

next page

Showing results 1-20

All JobsEntrylevel Help Desk Analyst JobsEntrylevel Help Desk Analyst Jobs in Kansas

Entrylevel Help Desk Analyst information

What is the difference between Entrylevel Help Desk Analyst vs Help Desk Technician?

AspectEntrylevel Help Desk AnalystHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialHigh school diploma or equivalent; often holds certifications like CompTIA A+
Work EnvironmentSupport teams in corporate or IT service settings, providing remote or on-site assistanceIT support centers, corporate offices, or client sites, handling technical issues
Employer & Industry UsageCommon in various industries including healthcare, finance, and techPrimarily in IT service providers and internal corporate IT departments

Both roles involve troubleshooting and supporting users with technical issues, often requiring similar certifications. The main difference lies in job titles used by employers; 'Help Desk Technician' may imply a more technical focus, while 'Help Desk Analyst' often emphasizes communication and problem-solving skills. Both roles serve as entry points into IT support careers.

What are popular job titles related to Entrylevel Help Desk Analyst jobs in Kansas? For Entrylevel Help Desk Analyst jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Entrylevel Help Desk Analyst jobs in Kansas look for? The top searched job categories for Entrylevel Help Desk Analyst jobs in Kansas are:
What cities in Kansas are hiring for Entrylevel Help Desk Analyst jobs? Cities in Kansas with the most Entrylevel Help Desk Analyst job openings:
Entrylevel Help Desk Analyst jobs near you
Help Desk Analyst 1

Help Desk Analyst 1

Garmin International, Inc.

Olathe, KS • On-site

$19.75 - $27/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Garmin rating

8.8

Company rating: 8.8 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

9th of 143 rated electronics manufacturers

Job description

Overview
We are seeking a full-time Helpdesk Analyst 1 at Garmin's U.S. headquarters in the Greater Kansas City area. In this role, you will be responsible for providing first level support to end users and responding to their needs and/or alerts through basic troubleshooting, resolution or escalation steps.
Essential Functions
  • Serve as a liaison between advanced support/SME's and end users and escalates irresolvable issues when necessary
  • Answer Help Desk phones in a courteous and friendly manner
  • Research, resolve, and respond to questions received via telephone calls, e-mail, walk-ups, and callbacks in a timely manner among company sites, in accordance with current procedures to ensure distribution of knowledge and positive impact on user satisfaction
  • Acquire and maintain current knowledge of relevant product offerings and support policies in order to provide technically accurate solutions to customers
  • Maintain records of daily communication transactions, problems, remedial actions taken, and installation activities
  • Collaborate with team members including sharing knowledge and documenting and contributing to knowledge base and offering suggestions for process improvements
  • Apply basic standards and procedures to accomplish tasks including learning how to use and apply applicable technologies, document work in an organized manner, and use proper tools and techniques to identify and resolve problems
  • Responsible for working after hours in an "on call" capacity based on a rotation shared by the Help Desk and Technical Support Specialist teams

Basic Qualifications
  • High School Diploma or GED AND coursework towards completion of a technical degree OR a minimum of 2 years IT or technical experience
  • Excellent academics (cumulative GPA greater than or equal to 3.0 as a general rule)
  • Demonstrates basic familiarity with asset, service, monitoring, and documentation tools as well as troubleshooting and research tools
  • Demonstrates strong and effective verbal, written, and interpersonal communication skills

Desired Qualifications
  • Outstanding academics (cumulative GPA greater than or equal to 3.5)

Garmin International is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, veteran's status, age or disability.
This position is eligible for Garmin's benefit program. Details can be found here: Garmin Benefits

What Garmin employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply