Olathe, KS · On-site
$19.75 - $27/hr
Help Desk Analyst Location - RI/KS/OK/DE/KS/PH/FL/AZ Duration - 6+ Months Visa - USC/GC/EAD Essential Job Functions: • Provides basic help desk support for problems and service requests related to ...
New
Olathe, KS · On-site
$19.75 - $27/hr
Help Desk Analyst Location - RI/KS/OK/DE/KS/PH/FL/AZ Duration - 6+ Months Visa - USC/GC/EAD Essential Job Functions: • Provides basic help desk support for problems and service requests related to ...
New
Wichita, KS · On-site
$12 - $18/hr
... analysis of information and limited project direction input. Required Education High school diploma or equivalent Preferred Qualifications • Excellent customer facing skills • Good written and ...
New
Wichita, KS · On-site
$12 - $18/hr
... analysis of information and limited project direction input. Required Education High school diploma or equivalent Preferred Qualifications • Excellent customer facing skills • Good written and ...
New
$52.50K/yr
Description Help Desk Technician Department: Information Systems Reports to: Manager, Technical ... Analyst. Ensures backups run successfully. Establishes appropriate inventory levels for computer ...
$52.50K/yr
Description Help Desk Technician Department: Information Systems Reports to: Manager, Technical ... Analyst. Ensures backups run successfully. Establishes appropriate inventory levels for computer ...
Lawrence, KS · On-site
$52.50K/yr
Help Desk Technician Department: Information Systems Reports to: Manager, Technical Support FLSA ... Analyst. Ensures backups run successfully. • Establishes appropriate inventory levels for ...
Lawrence, KS · On-site
$52.50K/yr
Help Desk Technician Department: Information Systems Reports to: Manager, Technical Support FLSA ... Analyst. Ensures backups run successfully. • Establishes appropriate inventory levels for ...
Topeka, KS · Remote
$19.25 - $26.25/hr
Part-Time Bilingual (Italian/English) Service Desk Analyst Req number: R7729 Employment type: Part time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 ...
Topeka, KS · Remote
$19.25 - $26.25/hr
Part-Time Bilingual (Italian/English) Service Desk Analyst Req number: R7729 Employment type: Part time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 ...
Pittsburg, KS · On-site
$15.75 - $21.50/hr
IT Support Desk Analyst - Pittsburg, KS Job Location: Pittsburg, KS Office-Pittsburg-66762 Office Location: Onsite Employment Type: Hourly Job Type: Full Time Start a Watco Career and Discover the ...
Pittsburg, KS · On-site
$15.75 - $21.50/hr
IT Support Desk Analyst - Pittsburg, KS Job Location: Pittsburg, KS Office-Pittsburg-66762 Office Location: Onsite Employment Type: Hourly Job Type: Full Time Start a Watco Career and Discover the ...
Lenexa, KS · On-site
$110K - $145K/yr
The Opportunity IntePros Federal is seeking a Help Desk Lead for a contingent contract award ... Support weekly reporting on ticket metrics, problem management, and trend analysis as outlined in ...
Lenexa, KS · On-site
$110K - $145K/yr
The Opportunity IntePros Federal is seeking a Help Desk Lead for a contingent contract award ... Support weekly reporting on ticket metrics, problem management, and trend analysis as outlined in ...
The Opportunity IntePros Federal is seeking a Help Desk Lead for a contingent contract award ... Support weekly reporting on ticket metrics, problem management, and trend analysis as outlined in ...
The Opportunity IntePros Federal is seeking a Help Desk Lead for a contingent contract award ... Support weekly reporting on ticket metrics, problem management, and trend analysis as outlined in ...
Lenexa, KS · On-site
$110K - $145K/yr
The Opportunity IntePros Federal is seeking a Help Desk Lead for a contingent contract award supporting multi‑regional IT operations ...
Quick apply
Lenexa, KS · On-site
$110K - $145K/yr
The Opportunity IntePros Federal is seeking a Help Desk Lead for a contingent contract award supporting multi‑regional IT operations ...
$15.75 - $21.50/hr
... Desk Analyst provides first-level technical assistance to internal team members. This role diagnoses, troubleshoots, and resolves hardware, software, and network issues via phone, email, and chat.
$15.75 - $21.50/hr
... Desk Analyst provides first-level technical assistance to internal team members. This role diagnoses, troubleshoots, and resolves hardware, software, and network issues via phone, email, and chat.
The Opportunity IntePros Federal is seeking a Help Desk Lead for a contingent contract award supporting multi‑regional IT operations ...
The Opportunity IntePros Federal is seeking a Help Desk Lead for a contingent contract award supporting multi‑regional IT operations ...
They are seeking an IT Support Desk Analyst to provide first-level technical assistance, troubleshoot issues, and ensure excellent customer service to internal team members. Responsibilities : • ...
They are seeking an IT Support Desk Analyst to provide first-level technical assistance, troubleshoot issues, and ensure excellent customer service to internal team members. Responsibilities : • ...
We focus on helping recent college graduates, with no experience, get access to full-time, ... The Job We're searching for an entry-level Front Desk Receptionist to support a healthcare ...
We focus on helping recent college graduates, with no experience, get access to full-time, ... The Job We're searching for an entry-level Front Desk Receptionist to support a healthcare ...
Overland Park, KS · On-site
$38K - $43K/yr
We focus on helping recent college graduates, with no experience, get access to full-time, ... The Job We're searching for an entry-level Front Desk Receptionist to support a healthcare ...
Quick apply
Overland Park, KS · On-site
$38K - $43K/yr
We focus on helping recent college graduates, with no experience, get access to full-time, ... The Job We're searching for an entry-level Front Desk Receptionist to support a healthcare ...
Overland Park, KS · On-site
$38K - $43K/yr
We focus on helping recent college graduates, with no experience, get access to full-time, ... The Job We're searching for an entry-level Front Desk Receptionist to support a healthcare ...
Overland Park, KS · On-site
$38K - $43K/yr
We focus on helping recent college graduates, with no experience, get access to full-time, ... The Job We're searching for an entry-level Front Desk Receptionist to support a healthcare ...
$14.25 - $18.25/hr
We focus on helping recent college graduates, with no experience, get access to full-time, ... The Job We're searching for an entry-level Front Desk Receptionist to support a healthcare ...
$14.25 - $18.25/hr
We focus on helping recent college graduates, with no experience, get access to full-time, ... The Job We're searching for an entry-level Front Desk Receptionist to support a healthcare ...
$14.25 - $18.25/hr
We focus on helping recent college graduates, with no experience, get access to full-time, ... The Job We're searching for an entry-level Front Desk Receptionist to support a healthcare ...
$14.25 - $18.25/hr
We focus on helping recent college graduates, with no experience, get access to full-time, ... The Job We're searching for an entry-level Front Desk Receptionist to support a healthcare ...
... help desk position-it's an opportunity to grow your technical skills, gain hands-on experience with network and systems infrastructure, and play a key role in keeping our organization running ...
... help desk position-it's an opportunity to grow your technical skills, gain hands-on experience with network and systems infrastructure, and play a key role in keeping our organization running ...
Information System Support Analyst Astra Bank / Astra Financial Group Bring your curiosity. Build ... Expand beyond help desk into network and systems support * Gain exposure to cybersecurity and ...
Information System Support Analyst Astra Bank / Astra Financial Group Bring your curiosity. Build ... Expand beyond help desk into network and systems support * Gain exposure to cybersecurity and ...
Abilene, KS · On-site
$24 - $25/hr
Information System Support Analyst Astra Bank / Astra Financial Group Bring your curiosity. Build ... Expand beyond help desk into network and systems support * Gain exposure to cybersecurity and ...
Abilene, KS · On-site
$24 - $25/hr
Information System Support Analyst Astra Bank / Astra Financial Group Bring your curiosity. Build ... Expand beyond help desk into network and systems support * Gain exposure to cybersecurity and ...
| Aspect | Entrylevel Help Desk Analyst | Help Desk Technician |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some certifications like CompTIA A+ beneficial | High school diploma or equivalent; often holds certifications like CompTIA A+ |
| Work Environment | Support teams in corporate or IT service settings, providing remote or on-site assistance | IT support centers, corporate offices, or client sites, handling technical issues |
| Employer & Industry Usage | Common in various industries including healthcare, finance, and tech | Primarily in IT service providers and internal corporate IT departments |
Both roles involve troubleshooting and supporting users with technical issues, often requiring similar certifications. The main difference lies in job titles used by employers; 'Help Desk Technician' may imply a more technical focus, while 'Help Desk Analyst' often emphasizes communication and problem-solving skills. Both roles serve as entry points into IT support careers.
$19.75 - $27/hr
Other
This job post has expired today. Applications are no longer accepted.
Location - RI/KS/OK/DE/KS/PH/FL/AZ
Duration - 6+ Months
Visa - USC/GC/EAD
Essential Job Functions:
• Provides basic help desk support for problems and service requests related to hardware, software, network/mainframe connectivity and application support within a 24x7x365 support team.
• Acts as representative of technical services to its customers.
• Initiates, escalates, or resolves problem tickets and/or service requests.
• Troubleshoots and resolves technical problems, escalates to support resources.
• Facilitates closure to problem ticket/service requests while meeting or exceeding defined service level expectations.
• Conducts timely 1st level problem determination for incidents using documented procedures, and accurately documenting the issues using the appropriate toll(s).
• Ensures customer satisfaction by responding to Service Requests through approved channels to the Help Desk in a timely, accurate, and professional manner.
• Records problem symptoms and status information in a timely/accurate fashion using the appropriate tools in order to communicate with and properly utilize 2nd and 3rd level support resources.
• Acquires and maintains current knowledge of relevant product/service offerings and support policies to provide technically accurate solutions to customers.
• Must be able to provide clear, concise, information through written and verbal communications.
