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Entrylevel Help Desk Analyst Jobs in Kansas (NOW HIRING)

SynergisticIT

Entry-Level Data Analyst

Wichita, KS · On-site

For more than 15 years Synergisticit has helped Jobseekers stand out from other Jobseekers by ... entry-level software programmers, Java Full stack developers, Python/Java developers, Data analysts ...

NEMEAN SOLUTIONS LLC

Provide help desk, test events, PTR analysis, MCIS DBs, MCIS terrain, MCIS troubleshooting and resolution. * MCIS setup and teardown, and demonstrations. * Provide Requirements Analysis (technical ...

pcg

Senior Service Desk Technician

Lenexa, KS

$52K - $69K/yr

... analytics, with guidance and training. * Help identify high-volume or repetitive tickets and ... Track and report service desk trends such as top ticket drivers, repeat issues, and knowledge gaps ...

pcg

Senior Service Desk Technician

Lenexa, KS · On-site

$52K - $69K/yr

... analytics, with guidance and training. * Help identify high-volume or repetitive tickets and ... Track and report service desk trends such as top ticket drivers, repeat issues, and knowledge gaps ...

Huyett

Be Seen First

Information Technology Technician

Minneapolis, KS · On-site

$21 - $27/hr

Minneapolis, KS Learn and contribute to IT Help Desk functions in a growing, dynamic organization ... analytics, e-commerce, and a direct sales force to realize significant competitive advantage. The ...

Huyett

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Information Technology Technician

Minneapolis, KS · On-site

$21 - $27/hr

Minneapolis, KS Learn and contribute to IT Help Desk functions in a growing, dynamic organization ... analytics, e-commerce, and a direct sales force to realize significant competitive advantage. The ...

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Entrylevel Help Desk Analyst information

What is the difference between Entrylevel Help Desk Analyst vs Help Desk Technician?

AspectEntrylevel Help Desk AnalystHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialHigh school diploma or equivalent; often holds certifications like CompTIA A+
Work EnvironmentSupport teams in corporate or IT service settings, providing remote or on-site assistanceIT support centers, corporate offices, or client sites, handling technical issues
Employer & Industry UsageCommon in various industries including healthcare, finance, and techPrimarily in IT service providers and internal corporate IT departments

Both roles involve troubleshooting and supporting users with technical issues, often requiring similar certifications. The main difference lies in job titles used by employers; 'Help Desk Technician' may imply a more technical focus, while 'Help Desk Analyst' often emphasizes communication and problem-solving skills. Both roles serve as entry points into IT support careers.

What are popular job titles related to Entrylevel Help Desk Analyst jobs in Kansas? For Entrylevel Help Desk Analyst jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Entrylevel Help Desk Analyst jobs in Kansas look for? The top searched job categories for Entrylevel Help Desk Analyst jobs in Kansas are:
What cities in Kansas are hiring for Entrylevel Help Desk Analyst jobs? Cities in Kansas with the most Entrylevel Help Desk Analyst job openings:
Entrylevel Help Desk Analyst jobs near you

QUALITY ASSURANCE ASSISTANT

Sales Data Inc

Hutchinson, KS

$18 - $20/hr

Full-time

Posted 29 days ago

Job description

Quality Assurance Assistant

The Quality Assurance (QA) Assistant plays a key role by ensuring installation and support services consistently meet established standards. This position also contributes to the training and development of Help Desk staff while gaining hands-on experience in process improvement, technical documentation, and cross-functional collaboration.

Reports to: Rene Alvidrez, Director of Quality Assurance
Key Responsibilities:

  • Documentation & Quality Assurance
    • Assist in the development, updating and maintenance of MAPS installation guides.
    • Document new and existing procedures in alignment with organizational guidelines.
    • Conduct project reviews to ensure compliance with MAPS installation standards.
  • Data Analysis & Reporting
    • Collect, compile, and analyze data from project installations to support process evaluation and improvement activities.
    • Prepare clear, accurate, and concise reports and presentations for leadership review.
  • Training & Support
    • Serve as a contributing member of the training team, assisting in the creation, coordination, and delivery of training sessions for Help Desk personnel.

Working/Physical Conditions:

  • Environment: Primarily office-based setting with some travel to project sites as required.
  • Sedentary Work: Ability to remain seated and work at a computer for 6-8 hours per day.
  • Lifting: Must be able to lift and move items up to 25 lbs. occasionally.
  • Team Collaboration: Frequent interaction with cross-functional teams, training personnel, and project staff.
  • Schedule: Regular business hours, with occasional overtime or travel during peak project periods.

**Note:** The above job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary.

Preferred Qualifications:

  • Experience in field service, technical support, or a related environment.
  • Familiarity with McDonald's POS systems (preferred).
  • Proficiency in Microsoft Office Suite and other digital documentation tools.
  • Strong written and verbal communication skills.
  • Demonstrated ability to work effectively both independently and as part of a team.
  • Strong organizational and time management skills with the ability to manage multiple priorities.
  • Analytical mindset with the ability to identify trends, issues, and improvement opportunities.
  • Self-motivated with a commitment to continuous learning.

Apply