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Home Based Bilingual Help Desk Analyst Jobs (NOW HIRING)

Bilingual-Help Desk Analyst

Conyers, GA · On-site

$18 - $24.50/hr

Level 1 Help Desk Analyst Location: 2206 East View Parkway Conyers, GA 30013 Duration: 06+ Months * LOCAL CANDIDATES * *MUST have IT Help Desk Call Center exp* * Provides technical assistance to both ...

Help Desk Analyst

Scottsdale, AZ · On-site

$20 - $23/hr

Our large, FINTECH client is currently seeking a Help Desk Analyst (Contract/5 days/week) in Malvern, PA for a 3 Month Contract to support onboarding . Heavy focus on customer service skills.

Help Desk Analyst

Little Rock, AR · On-site

$19.75 - $26.75/hr

CIS is a team-based organization using the Disciplined Agile framework. The Application Help Desk Analyst is a member of the CIS Application Support Team. This team is primarily responsible for ...

Help Desk Analyst

Omaha, NE · Hybrid

$19.50 - $26.75/hr

First Shift (United States of America) Help Desk Analyst Be the first call that keeps healthcare moving. At Nebraska Medicine, our Technology Support team plays a critical role in ensuring clinicians ...

Help Desk Analyst

Trenton, NJ · On-site

$20.50 - $28/hr

Help Desk Analyst Location: Trenton, New Jersey. Interview: Web Cam or In Person Interview Duration: Long Term Required Skills: Maintain a thorough working knowledge of the day-to-day operating ...

Bilingual Help Desk Technician

Houston, TX · On-site

$19 - $25.75/hr

Bilingual Help Desk Technician Contract Opportunity Location: Remote in Texas Work Authorization: US Citizen, Green Card, or Authorized to Work in the US We are currently seeking a bilingual Help ...

Help Desk Analyst

Stafford, VA · On-site

$95K - $110K/yr

ECS is seeking a Help Desk Analyst to work in our Stafford, VA office. Please Note: This position is contingent upon additional funding. As a Help Desk Analyst, you will provide proficient and ...

Help Desk Analyst

Philadelphia, PA · On-site

$20.50 - $28/hr

Help Desk Analyst Minimum skills and experience: * Minimum 2 years of experience working in a single point of contact help desk * Experience using Jira Service Management Helpdesk application

Help Desk Analyst

Quantico, VA

$21.75 - $29.75/hr

Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start ... materials based on available information. These tools assist our recruitment team but do not ...

Help Desk Analyst

$21 - $28.75/hr

Help Desk Analyst - myColorado Client: Colorado OIT (Office of Information Technology) Location: Remote - Must be local to Colorado Duration: 04/01/2026 - 08/31/2026 Schedule: Monday-Friday | 8:00 AM ...

Help Desk Analyst

Trenton, NJ · Hybrid

$20.50 - $28/hr

Help Desk Analyst Location: Trenton, NJ (Hybrid) Schedule: * Sat & Sun: 7am-3pm * Mon-Wed: 2pm-10pm (Onsite training first few weeks; 35-hour work week) Top Skills: * Data entry (3 yrs) * Outlook ...

Help Desk Analyst

Trenton, NJ · Hybrid

$20.50 - $28/hr

Help Desk Analyst Location: Trenton, NJ (Hybrid) Schedule: * Sat & Sun: 7am-3pm * Mon-Wed: 2pm-10pm (Onsite training first few weeks; 35-hour work week) Top Skills: * Data entry (3 yrs) * Outlook ...

Help Desk Analyst

Trenton, NJ · On-site

$20.50 - $28/hr

Help Desk Analyst Duration: 12 months Location: Trenton, NJ (3 Days onsite) Qualifications and Skills Desired: • Microsoft Windows 10 • Knowledge of Microsoft Windows Server, Active Directory ...

Help Desk Analyst

Coppell, TX · On-site

$40K - $55K/yr

Help Desk Analyst The Help Desk Analyst is responsible for daily support and will perform help desk ... Applicants will not be discriminated against based on race, color, creed, sex, sexual orientation ...

Help Desk Analyst

Harrisburg, PA · On-site

$20.25 - $27.75/hr

Help Desk Analyst Location: Harrisburg PA Duration: Long Term ***Contractors will work 5 days in the office and 5 days out of the office*** ***They can actually do 8AM - 4:30AM or 8:30AM to 5PM ...

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Help Desk Analyst

Kernersville, NC · On-site

$35 - $40/hr

We are seeking a Help Desk Analyst to join our team! You will resolve computer-related issues for your clients. Responsibilities: * Provide technical assistance with computer hardware and software

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Home Based Bilingual Help Desk Analyst information

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$14

$24

$35

How much do home based bilingual help desk analyst jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for home based bilingual help desk analyst in the United States is $24.09, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $26.92 per hour, depending on experience, location, and employer.

What is the difference between Home Based Bilingual Help Desk Analyst vs Remote Bilingual Customer Support Specialist?

AspectHome Based Bilingual Help Desk AnalystRemote Bilingual Customer Support Specialist
CredentialsTypically requires IT certifications and bilingual proficiencyUsually requires customer service experience and bilingual skills
Work EnvironmentHome-based technical support settingHome-based customer service environment
Employer & IndustryIT companies, tech support providersRetail, telecom, service industries

The Home Based Bilingual Help Desk Analyst primarily provides technical support for IT issues, requiring technical certifications and troubleshooting skills. In contrast, the Remote Bilingual Customer Support Specialist focuses on customer service and product inquiries, often with less technical certification. Both roles are home-based and serve bilingual clients, but they differ in technical complexity and industry focus.

More about Home Based Bilingual Help Desk Analyst jobs
What cities are hiring for Home Based Bilingual Help Desk Analyst jobs? Cities with the most Home Based Bilingual Help Desk Analyst job openings:
What are the most commonly searched types of Bilingual Help Desk Analyst jobs? The most popular types of Bilingual Help Desk Analyst jobs are:
What states have the most Home Based Bilingual Help Desk Analyst jobs? States with the most job openings for Home Based Bilingual Help Desk Analyst jobs include:
Infographic showing various Home Based Bilingual Help Desk Analyst job openings in the United States as of July 2026, with employment types broken down into 2% Locum Tenens, 87% Full Time, 6% Part Time, 1% Temporary, and 4% Contract. Highlights an 83% Physical, 7% Hybrid, and 10% Remote job distribution, with an average salary of $50,106 per year, or $24.1 per hour.
Bilingual-Help Desk Analyst

Bilingual-Help Desk Analyst

nLeague Services Inc

Conyers, GA • On-site

$18 - $24.50/hr

Contractor

Posted 29 days ago


Job description

Job id: 779877

Department: GA DDS

Position: Level 1 Help Desk Analyst

Location: 2206 East View Parkway Conyers, GA 30013

Duration: 06+ Months

  • LOCAL CANDIDATES
  • *MUST have IT Help Desk Call Center exp*
  • Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer service.
  • Internal customer support involves troubleshooting hardware, software, and connectivity issues. The Analyst will be responsible for escalation to the appropriate second tier support, opening tickets with various vendors, and escalation to Senior level management.
  • External customer support ranges from general website support, assistance with password resets, online account management and the provisioning of mobile driver's licenses. The Analyst will be expected to provide a high level of customer service while handling a large volume of calls and difficult situations all the way to completion of the ticket.

Job Responsibilities

  • Oversee the daily performance of computer systems and applications.
  • Answer user inquiries regarding computer software or hardware operation to resolve problems.
  • Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets until resolved.
  • Confer with users or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.

Qualifications:

  • 2+ years' experience handling customers, questions, complaints, and/or providing information in an IT call center environment.
  • 2+ years’ experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10.
  • Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college
  • Knowledge of Apple iOS
  • This position is located at DDS Headquarters in Conyers, Georgia.