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Home Based Bilingual Help Desk Analyst Jobs (NOW HIRING)

Bilingual Help Desk Analyst

Conyers, GA · On-site

$18 - $24.50/hr

... Help Desk Analyst Level 1 Location: Conyers, GA Duration: 12+ Months Client: GA DDS Onsite Role LOCAL CANDIDATES *This position is located at DDS Headquarters in Conyers, Georgia* *Bilingual, Spanish ...

Help Desk Analyst

Conyers, GA · On-site

$18 - $24.50/hr

Help Desk Analyst Location: Conyers, GA Duration: Long Term Interivew Type: WebEx Required Skills ... Bilingual - Spanish/English * Vocational/Technical degree in computer applications, computer ...

Help Desk Analyst

Durham, NC · On-site

$19.75 - $27/hr

... Desk Analysts to assist with production support analysis and resolution of escalated Help Desk ... bilingual, English and Spanish. This is software based help desk role. Each position will act as a ...

Help Desk Analyst

Little Rock, AR · On-site

$19.75 - $26.75/hr

CIS is a team-based organization using the Disciplined Agile framework. The Application Help Desk Analyst is a member of the CIS Application Support Team. This team is primarily responsible for ...

Help Desk Analyst

Naples, FL · On-site

$19.25 - $26.25/hr

The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...

New

Help Desk Analyst

Fort Lauderdale, FL

$19.50 - $26.75/hr

The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...

New

Help Desk Analyst

West Palm Beach, FL · On-site

$19.75 - $27/hr

The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...

New

Help Desk Analyst

Pensacola, FL · On-site

$19.50 - $26.50/hr

The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...

New

Help Desk Analyst

Gainesville, FL · On-site

$18.50 - $25.50/hr

The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...

New

Help Desk Analyst

Tampa, FL · On-site

$19.25 - $26.50/hr

The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...

New

The Help Desk Analyst is responsible for assisting our IT team and providing exceptional customer service. Starting pay is $50,000/annually Responsibilities * Provide prompt, courteous support ...

Help Desk Analyst

Lakeland, FL · On-site

$19 - $26/hr

The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...

New

Help Desk Analyst

Arcadia, CA · On-site

$28.10 - $33.65/hr

Help Desk Analyst Compensation: $28.10 - $33.65 per hour The base salary or hourly wage range for this role will vary based on multiple factors, including but not limited to prior experience ...

Help Desk Analyst

Quantico, VA · On-site

$65K - $70K/yr

Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start ... materials based on available information. These tools assist our recruitment team but do not ...

Help Desk Analyst

Harrisburg, PA · On-site

$20.25 - $27.75/hr

Job Title: Help Desk Analyst Location: Harrisburg, PA Duration: 12+ Months 8am to 4.30pm ... based operating systems with emphasis on Windows 7 and Office 365 • Experience with using and ...

Help Desk Analyst

Philadelphia, PA · On-site

$20.50 - $28/hr

Help Desk Analyst Minimum skills and experience: * Minimum 2 years of experience working in a single point of contact help desk * Experience using Jira Service Management Helpdesk application

Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start ... materials based on available information. These tools assist our recruitment team but do not ...

Help Desk Analyst

Ridgeland, MS · On-site

$17.75 - $24.25/hr

Help Desk Analyst Job Type: Full-Time Locations: Ridgeland, MS Tupelo, MS Overview: We are seeking a skilled Help Desk Analyst to provide first-line technical support to end-users. The ideal ...

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Home Based Bilingual Help Desk Analyst information

See salary details

$14

$24

$35

How much do home based bilingual help desk analyst jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for home based bilingual help desk analyst in the United States is $24.09, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $26.92 per hour, depending on experience, location, and employer.

What is the difference between Home Based Bilingual Help Desk Analyst vs Remote Bilingual Customer Support Specialist?

AspectHome Based Bilingual Help Desk AnalystRemote Bilingual Customer Support Specialist
CredentialsTypically requires IT certifications and bilingual proficiencyUsually requires customer service experience and bilingual skills
Work EnvironmentHome-based technical support settingHome-based customer service environment
Employer & IndustryIT companies, tech support providersRetail, telecom, service industries

The Home Based Bilingual Help Desk Analyst primarily provides technical support for IT issues, requiring technical certifications and troubleshooting skills. In contrast, the Remote Bilingual Customer Support Specialist focuses on customer service and product inquiries, often with less technical certification. Both roles are home-based and serve bilingual clients, but they differ in technical complexity and industry focus.

More about Home Based Bilingual Help Desk Analyst jobs
What cities are hiring for Home Based Bilingual Help Desk Analyst jobs? Cities with the most Home Based Bilingual Help Desk Analyst job openings:
What are the most commonly searched types of Bilingual Help Desk Analyst jobs? The most popular types of Bilingual Help Desk Analyst jobs are:
What states have the most Home Based Bilingual Help Desk Analyst jobs? States with the most job openings for Home Based Bilingual Help Desk Analyst jobs include:
Infographic showing various Home Based Bilingual Help Desk Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 15% Part Time, and 7% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $50,106 per year, or $24.1 per hour.

Bilingual Help Desk Analyst

nLeague

Conyers, GA • On-site

$18 - $24.50/hr

Contractor

Re-posted 8 days ago


Job description

Job ID: (803954)

Help Desk Analyst Level 1

Location: Conyers, GA

Duration: 12+ Months

Client: GA DDS

Onsite Role

LOCAL CANDIDATES
*This position is located at DDS Headquarters in Conyers, Georgia*
*Bilingual, Spanish required*
*MUST have IT Help Desk Call Center exp*
Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer service.
Internal customer support involves troubleshooting hardware, software, and connectivity issues. The Analyst will be responsible for escalation to the appropriate second tier support, opening tickets with various vendors, and escalation to Senior level management.
External customer support ranges from general website support, assistance with password resets, online account management and the provisioning of mobile driver's licenses. The Analyst will be expected to provide a high level of customer service while handling a large volume of calls and difficult situations all the way to completion of the ticket.
Job Responsibilities
• Oversee the daily performance of computer systems and applications.
• Answer user inquiries regarding computer software or hardware operation to resolve problems.
• Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets until resolved.
• Confer with users or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
Qualifications:
• Six months of experience handling customers, questions, complaints, and/or providing information in a call center environment.
• 2+ years’ experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10.
Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college
• Knowledge of Apple iOS
This position is located at DDS Headquarters in Conyers, Georgia.