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Day Remote Gaming Support Jobs (NOW HIRING)

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Math Tools Engineer

... remote game studio developing new slot games and we're looking for an experienced Math Tools Engineer to build out a new math simulation and verification toolkit to support our mathematicians. In ...

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Math Tools Engineer

... remote game studio developing new slot games and we're looking for an experienced Math Tools Engineer to build out a new math simulation and verification toolkit to support our mathematicians. In ...

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Production Manager

ABOUT THE ROLE We're building a brand-new, US-based, fully remote game studio developing new slot ... Support the production team and provide ongoing production support through all stages of the game ...

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Production Manager

ABOUT THE ROLE We're building a brand-new, US-based, fully remote game studio developing new slot ... Support the production team and provide ongoing production support through all stages of the game ...

Amber Studio

Customer Support Agent with English

$19.25 - $25.50/hr

Game support knowledge. The Reward * A fun and dynamic industry where you can make a difference. * Additional days off - according to Amber's internal policy. * Professional and friendly work ...

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Day Remote Gaming Support information

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$31K

$161.2K

$206K

How much do day remote gaming support jobs pay per year?

As of Jun 30, 2026, the average yearly pay for day remote gaming support in the United States is $161,189.00, according to ZipRecruiter salary data. Most workers in this role earn between $105,000.00 and $205,000.00 per year, depending on experience, location, and employer.

What is the difference between Day Remote Gaming Support vs Customer Service Representative in the gaming industry?

AspectDay Remote Gaming SupportCustomer Service Representative
CredentialsBasic gaming knowledge, communication skillsCustomer service skills, sometimes certifications
Work EnvironmentRemote, gaming company support centersRemote or on-site, various industries
Employer & IndustryGaming companies, online platformsMultiple industries, including retail, tech, gaming
Search & Comparison IntentSupport roles in gaming, remote gaming jobsCustomer support roles, general support jobs

Day Remote Gaming Support focuses on assisting players with gaming issues, often requiring gaming knowledge and communication skills. Customer Service Representatives handle a broader range of customer inquiries across industries. While both roles involve remote work and customer interaction, Day Remote Gaming Support is specialized for the gaming industry, making it a more targeted search for gaming support careers.

More about Day Remote Gaming Support jobs
What cities are hiring for Day Remote Gaming Support jobs? Cities with the most Day Remote Gaming Support job openings:
What are the most commonly searched types of Remote Gaming Support jobs? The most popular types of Remote Gaming Support jobs are:
What states have the most Day Remote Gaming Support jobs? States with the most job openings for Day Remote Gaming Support jobs include:
What job categories do people searching Day Remote Gaming Support jobs look for? The top searched job categories for Day Remote Gaming Support jobs are:
Day Remote Gaming Support jobs near you
Infographic showing various Day Remote Gaming Support job openings in the United States as of June 2026, with employment types broken down into 3% As Needed, 85% Full Time, 6% Part Time, 3% Contract, and 3% Nights. Highlights an 37% Physical, 3% Hybrid, and 60% Remote job distribution, with an average salary of $161,189 per year, or $77.5 per hour.

Remote Gaming Support Agent Japanese/English

Boardroom Appointments

Remote

Other

Posted 7 days ago

Key responsibilities

  • Handle customer support issues for an assigned game studio.

  • Help players with account and technical issues and resolve purchase- and gameplay-related queries.

  • Stay informed about the client's newest projects, updates, past releases, and branding to assist players.

Job description

Remote Gaming Support Agent Japanese/English

As a Remote Gaming Support Agent located in Japan, Malaysia, Philippines Bosnia and Herzegovina, Morocco, Portugal, Serbia or Turkey, you'll handle customer support issues for an assigned game studio. You'll help players with account and technical issues and resolve purchase- and gameplay-related queries. You'll work with a team of agents under the guidance of a Team Lead and an Operations Manager and take assisted training modules that help you grow, develop, and improve your skills as you work. You'll stay on top of the client's newest projects and updates, as well as past releases and branding, and help their players continue enjoying the games they love.

About You
  • You speak Japanese at an advanced level (N1 and N2) and English at an intermediate level (B2 minimum)
  • You have in-depth gaming knowledge and love anything related to video games
  • You own a PS4, PS5, Xbox One, Xbox One Series X, Nintendo Switch or a modern gaming PC/laptop
  • You are a fast learner, take initiative and excel at troubleshooting
  • You have a dedicated quiet workspace located within your residence
  • (Optional) Experience in a Customer service environment is a plus.
Technical Requirements
  • A minimum internet speed of 15 Mb/s download and 15 Mb/s upload with Latency < 120 ms, internationally
  • A minimum of 8 GB RAM
  • Windows 11 (All editions except Windows S Mode), or macOS 13.0 or newer
  • A processor with a CPU Mark of at least 9220, like Intel i5-8400, or stronger (Has to be 8th Gen Intel or above, if Ryzen, 2nd Gen or above)
  • A GPU with a G3D Rating of 4806, like GTX 760, or stronger
  • A smartphone usable for two-factor authentication that runs at least: Android 10.0 or newer, Apple iOS 16.0 or newer
We Offer
  • The flexibility to work 100% remotely with no wasted commute time and travel costs
  • A position at a fast-paced international company with ambitious gaming, e-commerce, and tech clients
  • A casual, diverse, and inclusive culture with people from 80+ countries, speaking 25+ languages - where we celebrate everyone's uniqueness
  • Innovative digital tools and comprehensive training, with access to our library of online training courses
  • Various learning and career development initiatives throughout the year
  • Fun employee engagement activities and participation

Apply