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Mannix Marketing

Web Design Intern

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Hennepin County, MN

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Math Tools Engineer

... remote game studio developing new slot games and we're looking for an experienced Math Tools Engineer to build out a new math simulation and verification toolkit to support our mathematicians. In ...

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Math Tools Engineer

... remote game studio developing new slot games and we're looking for an experienced Math Tools Engineer to build out a new math simulation and verification toolkit to support our mathematicians. In ...

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How much do internship remote gaming support jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for internship remote gaming support in the United States is $17.31, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.
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Internship Remote Gaming Support jobs near you

Remote Gaming Support Agent Japanese/English

Boardroom Appointments

Remote

Other

Posted 7 days ago

Key responsibilities

  • Handle customer support issues for an assigned game studio.

  • Help players with account and technical issues and resolve purchase- and gameplay-related queries.

  • Stay informed about the client's newest projects, updates, past releases, and branding to assist players.

Job description

Remote Gaming Support Agent Japanese/English

As a Remote Gaming Support Agent located in Japan, Malaysia, Philippines Bosnia and Herzegovina, Morocco, Portugal, Serbia or Turkey, you'll handle customer support issues for an assigned game studio. You'll help players with account and technical issues and resolve purchase- and gameplay-related queries. You'll work with a team of agents under the guidance of a Team Lead and an Operations Manager and take assisted training modules that help you grow, develop, and improve your skills as you work. You'll stay on top of the client's newest projects and updates, as well as past releases and branding, and help their players continue enjoying the games they love.

About You
  • You speak Japanese at an advanced level (N1 and N2) and English at an intermediate level (B2 minimum)
  • You have in-depth gaming knowledge and love anything related to video games
  • You own a PS4, PS5, Xbox One, Xbox One Series X, Nintendo Switch or a modern gaming PC/laptop
  • You are a fast learner, take initiative and excel at troubleshooting
  • You have a dedicated quiet workspace located within your residence
  • (Optional) Experience in a Customer service environment is a plus.
Technical Requirements
  • A minimum internet speed of 15 Mb/s download and 15 Mb/s upload with Latency < 120 ms, internationally
  • A minimum of 8 GB RAM
  • Windows 11 (All editions except Windows S Mode), or macOS 13.0 or newer
  • A processor with a CPU Mark of at least 9220, like Intel i5-8400, or stronger (Has to be 8th Gen Intel or above, if Ryzen, 2nd Gen or above)
  • A GPU with a G3D Rating of 4806, like GTX 760, or stronger
  • A smartphone usable for two-factor authentication that runs at least: Android 10.0 or newer, Apple iOS 16.0 or newer
We Offer
  • The flexibility to work 100% remotely with no wasted commute time and travel costs
  • A position at a fast-paced international company with ambitious gaming, e-commerce, and tech clients
  • A casual, diverse, and inclusive culture with people from 80+ countries, speaking 25+ languages - where we celebrate everyone's uniqueness
  • Innovative digital tools and comprehensive training, with access to our library of online training courses
  • Various learning and career development initiatives throughout the year
  • Fun employee engagement activities and participation

Apply