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Day Remote Gaming Support Jobs in California (NOW HIRING)

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Senior Gameplay Engineer

San Mateo, CA · On-site +1

$108K - $161K/yr

... 25 days) or eligibility to participate in the Company's discretionary time off program; up to 10 ... The position is for an existing vacancy. #LI-Remote #LI-Onsite #LI-Hybrid

Cherry Bekaert

Accounting Analyst

San Francisco, CA · On-site +1

$100K/yr

... to support accounting, finance, and case billing functions. The Analyst will be primarily ... 1 day remote. What You Will Do * Accounts Payable Processing: * Monitor and manage the finance ...

31st Union

Senior Gameplay Engineer

San Mateo, CA · On-site +1

$108K - $161K/yr

... 25 days) or eligibility to participate in the Company's discretionary time off program; up to 10 ... The position is for an existing vacancy. #LI-Remote #LI-Onsite #LI-Hybrid

HoYoverse

Senior Game Recruiter

Los Angeles, CA · On-site +1

HoYoverse is looking for a recruiter experienced in the Gaming Industry to support our growing recruitment needs. The role is ideally based in Los Angeles but we support remote work. You will join a ...

Daisy Co.

Remote Service Support Specialist

Costa Mesa, CA · On-site +1

$96K - $120K/yr

Roughly half the day is live client and technician support; the other half is disciplined case ... Use remote monitoring and web resource tools to identify client needs from active alerts, system ...

YO AI Labs

Cocos2d-x Junior Game Developer

San Francisco, CA · Remote

$78K - $102K/yr

Remote Job Summary: In this role, you'll apply your expertise to help train next-generation AI ... Create, modify, and troubleshoot game assets and scenes to support a diverse set of training ...

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All JobsDay Gaming Support JobsDay Remote Gaming Support JobsDay Remote Gaming Support Jobs in California

Day Remote Gaming Support information

What is the difference between Day Remote Gaming Support vs Customer Service Representative in the gaming industry?

AspectDay Remote Gaming SupportCustomer Service Representative
CredentialsBasic gaming knowledge, communication skillsCustomer service skills, sometimes certifications
Work EnvironmentRemote, gaming company support centersRemote or on-site, various industries
Employer & IndustryGaming companies, online platformsMultiple industries, including retail, tech, gaming
Search & Comparison IntentSupport roles in gaming, remote gaming jobsCustomer support roles, general support jobs

Day Remote Gaming Support focuses on assisting players with gaming issues, often requiring gaming knowledge and communication skills. Customer Service Representatives handle a broader range of customer inquiries across industries. While both roles involve remote work and customer interaction, Day Remote Gaming Support is specialized for the gaming industry, making it a more targeted search for gaming support careers.

What are the most commonly searched types of Remote Gaming Support jobs in California?

The most popular types of Remote Gaming Support jobs in California are:

What are popular job titles related to Day Remote Gaming Support jobs in California?

For Day Remote Gaming Support jobs in California, the most frequently searched job titles are:

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The top searched job categories for Day Remote Gaming Support jobs in California are:

What cities in California are hiring for Day Remote Gaming Support jobs?

Cities in California with the most Day Remote Gaming Support job openings:

Day Remote Gaming Support jobs near you

Customer Service Support Assistant

Los Angeles, CA • On-site, Remote

Got Game Camp
See more jobs at Got Game Campexternal

$18.50 - $25.50/hr

Part-time

Posted 5 days ago

Job description

Description
About Got Game Sports
Got Game Sports is one of the premier youth sports and camp organizations in Los Angeles and Colorado. We pride ourselves on delivering a premium quality experience, maintaining high engagement, and executing the "Got Game Way." We are looking for a dedicated Customer Service Support Assistant to join our administrative team.
The Role
We are seeking a highly organized, independent, competent, and detail-oriented Customer Service Support Assistant to help manage our parent communication and registration processes. Working directly under our Communications Coordinator, you will serve as a frontline voice of the company. Because this is a fully remote position, we need a self-starter who possesses excellent phone and email etiquette, great written skills, learns databases and new platforms quickly, and can confidently solve problems for our families while maintaining a warm and professional brand tone. Just as important: we need someone who takes initiative - who digs into what they don't know, asks questions early when something isn't clear, and takes a swing at solving a problem and learning new solutions before handing it off.
Key Responsibilities
  • Frontline Parent Support: Confidently manage high-volume incoming phone calls and emails from parents regarding registration details and support, schedules, and general inquiries - with prompt, thorough, complete replies.
  • Inbox Management: Assist the Communications Coordinator in maintaining our "Zero Inbox" standard for the Got Game Admin email.
  • Database Administration: Navigate and manage parent accounts within our 'Playbook' registration system - roster management, enrollments, credits, refunds, and add-ons - ensuring enrollment data, pricing, and capacity limits are accurate. Precision matters here; these are real dollars on a family's account.
  • Customer Experience: Filter operational noise by owning routine and moderately complex questions yourself, and escalating genuinely sensitive or unusual issues to the Communications Coordinator.
  • Work with some of our frontline staff to find answers to questions for prompt replies.
  • Brand Voice: Ensure all written and verbal communication aligns with the positive, energetic, and professional "Got Game Way."

Work Details
  • This is a part-time, remote position.
  • Target start date is early September.
  • This is initially a seasonal position, ending after our fall and winter holiday camps, with the intention of re-evaluating at that time to continue the work on a more consistent basis through spring and summer.
  • Must have access to a quiet workspace, a reliable computer, and high-speed internet.

Requirements
Requirements & Qualifications
  • Experience: Previous experience in customer service, administrative support, or remote help-desk roles. Camp/youth sports industry experience is a plus.
  • Communication Skills: Exceptional written and verbal communication skills. You must be comfortable spending a significant portion of your time on the phone and via email with parent customers.
  • Technical Proficiency: Strong computer skills with the ability to quickly learn our registration database (Playbook). Experience with general CRM platforms, email ticketing systems, and Google Workspace is highly preferred.
  • Independent Worker: Proven ability to work remotely with minimal supervision. While managers are always available to support you, you must be confident in your ability to find answers and solve problems autonomously - and equally willing to ask clear questions early to learn systems rather than sit on something you don't understand.
  • Detail-Oriented: Accuracy with dates, dollar amounts, and account balances. You catch your own mistakes before a parent does.

Tone: Ability to remain calm, empathetic, and professional under pressure, especially when assisting frustrated or confused customers.

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