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Home Based Bilingual Help Desk Analyst Jobs (NOW HIRING)

Methodist Health System

Help Desk Analyst

Dallas, TX · On-site

$20.25 - $27.75/hr

The Help Desk Analyst provides quality IS related technical support with a high degree of customer ... Methodist Health System is a faith-based organization with a mission to improve and save lives ...

Industrial Fabricators

Bilingual Help Desk

Gastonia, NC · On-site

$14.50 - $18.25/hr

Job Summary: iFAB Corp is seeking a highly motivated and reliable Bilingual Desk Clerk who is fluent in both English and Spanish. This role requires strong communication skills, as the primary ...

Intermax Networks

Help Desk Analyst

Coeur D Alene, ID · On-site

$20 - $27.25/hr

As a Help Desk Analyst, you will provide Tier 1 and Tier 2 technical support to end-users and clients across our ISP and MSP services. You'll troubleshoot connectivity issues, resolve hardware ...

vTech Solution

Help Desk Analyst

Machias, ME · On-site

$23.75 - $32.50/hr

Help Desk Analyst Duration : 04 months (Possible of extensions) Location : Machias, Maine - 04654 Interview: Virtual Interview Note: Travel is required for this position. They will need to utilize ...

Altar'd State

Help Desk Analyst

Knoxville, TN · On-site

$19.50 - $26.75/hr

... home office locations • Walk Guest through problem solving process • Determine the best ... based on issues and details provided by Guests • Install, modify, and repair computer hardware ...

Soni Resources

Help Desk Analyst

Berwyn, PA · On-site

$19.75 - $26.75/hr

We are hiring two Help Desk Analysts-one in Philadelphia and one in King of Prussia -to join our ... You will provide technical support for Windows-based hardware and software, Mobile Devices, Entra ...

R2 Technologies Corporation

Help Desk Analyst 1

Atlanta, GA · On-site

$19.75 - $27/hr

Help Desk Analyst 1 (765352) Local Conyers, GA LOCAL CANDIDATES *This position is located at DDS ... MUST be Bilingual, Spanish* **Do NOT submit candidate previously submitted to #762935** *MUST have ...

nLeague Services Inc

Help Desk Analyst

Hartford, CT · On-site

$20.75 - $28.25/hr

Help Desk Analyst Client: CT DCF Location: 505 Hudson Street Hartford, Connecticut 06106-0000 Shift ... home location will be the central office in Hartford. Attention to detail and maintaining a ...

STI

Help Desk Analyst

Columbus, OH · On-site

$19.75 - $27/hr

Help Desk Analyst Location: Columbus, Ohio Duration: Long Term Description : * HDA1 to help IT Automate and implement new technology to assist with keeping the desktop environment current and running ...

22nd Century

Help Desk Analyst

Sterling, CO · On-site

$18.75 - $25.50/hr

Operations and Maintenance Helpdesk Analyst Duration: 13 Weeks Contract to Hire Start Date: 04/21 ... You may be directed by Help Desk, Service Desk, or script using standard methods, techniques, and ...

Ubertal Inc

Help Desk Analyst

San Antonio, TX · On-site

$18.50 - $25.25/hr

Help Desk Support Analyst Location: San Antonio, TX Duration: 8-month contract We are hiring for the role of Help Desk Support Analyst. Below are the key details: Role Overview Provide first-level ...

CultureFit

Help Desk Analyst

Chicago, IL

$21 - $28.75/hr

The Help Desk Analyst is an integral part of a fast-paced technology support and implementation department, requiring a working knowledge of Windows desktop systems, installation, configuration ...

22nd Century

Help Desk Analyst

Sterling, CO · On-site

$18.75 - $25.50/hr

Operations and Maintenance Helpdesk Analyst Duration: 13 Weeks Contract to Hire Start Date: 04/21 ... You may be directed by Help Desk, Service Desk, or script using standard methods, techniques, and ...

Toyota

Help Desk Analyst

Indianapolis, IN · On-site

$19.50 - $26.50/hr

... Helpdesk Analyst responsible for equipment set up for employee use, resolving Help Desk tickets ... We are looking for a person to either be based at our HQ in Noblesville IN or based in our Software ...

TEKsystems

Help Desk Analyst

Austin, TX · Hybrid

$23.25 - $24/hr

Help Desk Analyst Hybrid | Monday-Friday | Day Shift Our client is growing their Help Desk team and ... based out of Austin, TX. Pay and Benefits The pay range for this position is $23.25 - $24.00/hr.

Real Soft, Inc.

Help Desk Analyst

Philadelphia, PA · On-site

$20.50 - $28/hr

... experience working in single point of contact help desk. • Experience using GroupLink ... Good analytical and problem-solving skills. • Good oral and written communications skills ...

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All JobsHome Based Bilingual Help Desk Analyst Jobs

Home Based Bilingual Help Desk Analyst information

See salary details

$14

$24

$35

How much do home based bilingual help desk analyst jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for home based bilingual help desk analyst in the United States is $24.09, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $26.92 per hour, depending on experience, location, and employer.

What is the difference between Home Based Bilingual Help Desk Analyst vs Remote Bilingual Customer Support Specialist?

AspectHome Based Bilingual Help Desk AnalystRemote Bilingual Customer Support Specialist
CredentialsTypically requires IT certifications and bilingual proficiencyUsually requires customer service experience and bilingual skills
Work EnvironmentHome-based technical support settingHome-based customer service environment
Employer & IndustryIT companies, tech support providersRetail, telecom, service industries

The Home Based Bilingual Help Desk Analyst primarily provides technical support for IT issues, requiring technical certifications and troubleshooting skills. In contrast, the Remote Bilingual Customer Support Specialist focuses on customer service and product inquiries, often with less technical certification. Both roles are home-based and serve bilingual clients, but they differ in technical complexity and industry focus.

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Home Based Bilingual Help Desk Analyst jobs near you
Infographic showing various Home Based Bilingual Help Desk Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 15% Part Time, and 7% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $50,106 per year, or $24.1 per hour.

Help Desk Analyst

Methodist Health System

Dallas, TX • On-site

$20.25 - $27.75/hr

Full-time

Posted 16 days ago

Job description

Hours of Work :
11a - 930p
Days Of Week :
Wednesday - Saturday
Work Shift :
Job Description :
Your Job:
The Help Desk Analyst provides quality IS related technical support with a high degree of customer satisfaction in a timely manner to all MHS/MHC internal and external end users. Responds to telephone calls, emails and personal requests for technical support. Documents, tracks, and monitors issues to ensure a timely resolution. Identifies, researches resolves and/or escalates technical problems. Applies learned skills to perform problem resolution across integrated platforms, systems, processes and departments. Reports to a supervisor or manager. Supports the Mission, Vision, Values and Strategic Goals of Methodist Health System
Your Job Requirements:
• High School Diploma or Equivalent required.
• Associate or Bachelor's Degree in Computer Science, Information Systems or related field preferred.
• Related technical school or military experience accepted.
• Microsoft Office Specialist (MOS), Microsoft Certified Desktop Support Technician (MCDST), HDI Desktop Support Technician or Support Center Analyst (HDI-DST) or equivalent certifications.
• 2 plus years of relevant business support and/ or information technology support experience in a Client/Server operations environment with demonstrated skills in the Microsoft Office Suite. Preference will be given for experience in a multi-site operation supporting a current Windows Operating Systems' environment
• Previous experience in Healthcare Information Services preferred.
• Ability to effectively communicate in English, both written and verbally, with technical and non-technical users.
• Maturing level of analytical ability to find solutions to increasingly difficult technical or administrative problems.
• Customer service oriented with demonstrated skills in service recovery.
• Ability to work any hours to support 24 × 7 operations.
• Availability to travel between campuses
Your Job Responsibilities:
• Adhere to Help Desk best practices and to shift scheduling. This includes volunteering to cover other shifts including operators and for weekends and off-hours needs
• Develop and maintain new and creative methods for distributing Help Desk solutions to the user population striving for a high satisfaction level of customer service. This includes the utilization of collaborative technology (e.g... SharePoint, unified communications, What's Up Gold, etc.)
• Maintain Help Desk operator performance SLA quotas. This includes training new members to the Help Desk and bringing them up to date. Additionally, this includes, working collaboratively with other IS groups in ad hoc group requests.
• Maintain highly accurate trouble ticket entries in the Help Desk software system
• Participate in training programs to address the shifting application support needs of the help desk. This includes participation with the End User Tech team for rounding and departmental support.
Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by Modern Healthcare, Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community. Our reputation as an award-winning employer shows in the distinctions we've earned:
  • Great Place to Work Certified 2026-2027
  • Glassdoor's Best Places to Work 2025 & 2026
  • Glassdoor's Best Places to Work in Healthcare, Biotech & Pharma 2026
  • TIME's Best Companies for Future Leaders 2025 & 2026
  • Newsweek's America's Most Admired Workplaces 2026
  • Glassdoor's Best-Led Companies 2025
  • Fortune Best Workplaces in Health Care 2025
  • Military Friendly Gold Employer 2025
  • Becker's Hospital Review 150 Top Places to Work in Healthcare 2025
  • Newsweek's Americas Greatest Workplaces 2025

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