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General Support Jobs (NOW HIRING)

Client Support Specialist (Remote)

Phoenix, AZ ยท Remote

$17.75 - $24/hr

Provide accurate information regarding services, processes, and account updates * Assist clients with scheduling, follow-ups, and general support requests * Maintain detailed records of customer ...

Client Support Specialist (Remote)

Columbus, OH ยท Remote

$17.50 - $23.50/hr

Provide accurate information regarding services, processes, and account updates * Assist clients with scheduling, follow-ups, and general support requests * Maintain detailed records of customer ...

Client Support Specialist (Remote)

Charlotte, NC ยท Remote

$17.50 - $23.75/hr

Provide accurate information regarding services, processes, and account updates * Assist clients with scheduling, follow-ups, and general support requests * Maintain detailed records of customer ...

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General Support information

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How much do general support jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for general support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What are general support jobs?

General support jobs involve providing a range of administrative, clerical, or operational assistance within an organization. People in these roles may handle tasks such as answering phones, managing schedules, data entry, filing, and supporting other staff members with their daily duties. These positions are essential in ensuring the smooth running of office operations and often serve as a foundation for more specialized roles. General support staff may work in a variety of settings, including offices, schools, hospitals, and government agencies.

What are some common challenges faced in a General Support role, and how can they be managed effectively?

General Support professionals often encounter challenges such as balancing multiple requests from different departments, adapting to rapidly changing priorities, and maintaining clear communication under pressure. Effective time management, setting clear expectations with colleagues, and using organizational tools can help manage these challenges. Additionally, building strong relationships across teams fosters smoother collaboration and makes it easier to address urgent or conflicting needs as they arise.

What are the key skills and qualifications needed to thrive as a General Support professional, and why are they important?

To thrive as a General Support professional, you need strong organizational abilities, attention to detail, and basic administrative skills, often supported by a high school diploma or equivalent. Familiarity with office software like Microsoft Office Suite, email platforms, and basic office equipment is typically required. Excellent communication, reliability, and a cooperative attitude are valuable soft skills for this position. These qualifications are crucial for ensuring smooth daily operations and effective assistance within any workplace.

What is the job description of a general support staff?

A general support staff member provides administrative, clerical, and customer service assistance within an organization. They handle tasks such as answering phones, managing schedules, filing documents, and supporting team members to ensure smooth operations. Strong communication skills and basic computer proficiency are often required.

How to make 10000 a month with no degree?

A general support role can potentially earn $10,000 a month through high-level freelance work, managing multiple clients, or developing specialized skills such as technical support, customer service, or IT troubleshooting. Building experience, obtaining relevant certifications, and leveraging remote work platforms can help increase earning potential without a degree.

What's a good job for overthinkers?

A general support role can be suitable for overthinkers because it often involves problem-solving, communication, and organization. These jobs typically require attention to detail and patience, and they may involve tasks like assisting customers or managing administrative duties, which can help channel overthinking into productive activities.

What is the difference between General Support vs Customer Support?

AspectGeneral SupportCustomer Support
CredentialsHigh school diploma or equivalent; basic technical skillsHigh school diploma; communication skills; sometimes technical knowledge
Work EnvironmentVaries; includes offices, remote, or on-site support centersPrimarily office or call center settings, often remote
Industry UsageUsed across multiple industries for general assistance rolesFocused on assisting customers with products or services
Common Search IntentGeneral support roles, basic assistance, troubleshootingCustomer inquiries, technical support, issue resolution

While both roles involve assisting users, General Support provides broad, non-specific assistance across various areas, whereas Customer Support specifically focuses on helping customers resolve product or service issues. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What jobs pay 4000 a week without a degree?

In general, high-paying support roles such as technical support specialists, IT support managers, or freelance technical consultants can earn around $4,000 weekly without a degree, especially with experience and specialized skills. These jobs often require technical knowledge, certifications, or strong problem-solving abilities and may involve working in IT, customer service, or remote environments.
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What states have the most General Support jobs? States with the most job openings for General Support jobs include:
Senior Administrative Support

Senior Administrative Support

ProSidian Consulting

Richland, WA โ€ข On-site

Other

Medical, Retirement, PTO

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Senior Administrative Support

ProSidian Seeks a Senior Administrative Support Specialist - GSSC (Full-Time [W-2]) to support an engagement for the US Dept. of Energy (DOE) Hanford. Preferred candidates present with relevant Government, Public Sector and Infrastructure (Nuclear and Environmental) Sector experience (functional area experience also ideal).

This service supports with relevant Government, Public Sector and Infrastructure (Nuclear and Environmental) Sector experience (functional area experience also ideal) Sector Clients (For Present / Future Requirements) and ProSidian Team Members work as part of a Engagement Team Cadre (Labor Category ) to fulfill FFP - Firm Fixed Price (FFP) Task Order (TO) requirements for a provide Administrative Support services and general support services for The Department of Energy (DOE) Hanford Site - Hanford Procurement Division (HPD). The Senior Administrative Support Specialist Specialist shall provide general support services support in the following areas:

  • Support the review and process Requests for Services (RFS) submittals submitted by other DOE contractors.
  • Support the process of contract modifications for Indefinite Delivery/Indefinite Quantity (IDIQ) task orders on directed work scope or reliability projects.
  • Support in writing complex Pre-Negotiation Plans/Price Negotiation Memorandums, and support DOE contracting personnel in the process for negotiating large, complex, sole source contracting actions.
  • Gathering information for various negotiation sessions and Provide Cost Price support analysis for the team.
  • Support complex subcontract reviews in accordance with DOE and local guidance as requested.
  • Gathering information for various audits/data calls.
  • Support correspondence creation for letters to DOE contractors, DOE Contracting Officer Representative designations โ€“ terminations, etc.
  • Assist with the review and process of contractor invoices in a timely fashion.
  • Support the review and process Requests for Services (RFS) submittals submitted by other DOE contractors.
  • Support the process of contract modifications for IDIQ task orders on directed work scope or reliability projects.
  • Assist contract specialists and contracting officers.
  • Support in coordinating Contractor Performance Assessment Reporting evaluations, by scheduling technical input, and working with the Contracting Officers and Contract Specialist

We aspire to build and enhance an exceptional and diverse team of high-achievers who always put mission and the spirit of service first. Senior Administrative Support Specialist - GSSC Candidates shall work to support requirements for FY23-01: Hanford Procurement Division Support Services Swim Lanes and

Serve as a Hanford Procurement Division (HPD) Senior Administrative Support Specialist Specialist (to include general administrative support duties):

#TechnicalCrossCuttingJobs #EnergyTechnology #Jugaad #Hanford #EnvironmentalManagement #NukeWorker

Qualifications

The Senior Administrative Support Specialist - GSSC shall have consecutive employment in a position with comparable responsibilities within the past five (5) years, Must be able to use a computer to communicate via email; and proficient in Microsoft Office Products (Word/Excel/PowerPoint) and related tools and technology required for the position. 0 0

The Senior Administrative Support Specialist Specialist shall possess the following minimum qualifications:

  • Bachelor's degree in a business field of study (Accounting, Economics, Management, Marketing, etc.). Six (6) years of experience in the contracting field may be substituted for a bachelor's degree.
  • 5 years of experience in Government contracts and contract administration.
  • Experience in policy preparation and policy management, evaluations, assessments of contract documents, and quality assurance of contract administration.
  • Experience in reading, interpreting, and understanding the regulations associated with the DOE, Procurement, Financial Assistance policies.
  • Experience in all areas of Government contract formation, administration, and contract negotiations, either federal or commercial, from small purchases up to $10 Million or more in value.
  • Proficiency in Microsoft Word, Excel, Power Point
  • Excellent communication skills.
  • Identification of any conflicts, potential conflicts, or perceived conflicts of interest with any Hanford Site contractors.
  • Vaccinated to meet requirements of Executive Order 14042
  • U.S. Citizenship
  • U.S. Citizenship Required - You must be a United States Citizen
  • Excellent oral and written communication skills (This employer participates in the e-Verify program)
  • Proficient with Microsoft Office Products (Microsoft Word, Excel, PowerPoint, Publisher, & Adobe)
  • All ProSidian staff must be determined eligible for a "Facility Access Authorization" (also referred to as an "Employment Authorization") by the USG's designated Security Office.
  • Other Requirements and Conditions of Employment Apply
  • May be required to complete a Financial Disclosure Statement
  • Must be able to submit to and qualify for varying levels of background investigative requirements, up to a Top Secret or DOE "Q" clearance.

DELIVERABLES

Work products shall be thorough, accurate, appropriately documented, and comply with established criteria. The Senior Administrative Support Specialist Specialist shall ensure that duties are performed in a competent and professional manner that meets milestone/delivery schedules as outlined below:

Weekly Status Report. This report will address work accomplished, with deliverable progress provided to the technical monitor.

Monthly Status Report. This report will be a combination of the weekly status reports and shall be submitted with the monthly invoice. The report shall also include:

  • Deliverable progress, and date(s) submitted, submitted within the invoice period.
  • Work schedule for Contractor employees, to include any leave taken.

TRAVEL: Occasional travel may be required to attend meetings, events, site visits, or other training requirements. Travel is coordinated with the technical point of contact and approved in writing by the Contracting Officer in advance, is allowed, in accordance with Federal Travel Regulations.

LOCATION: Work shall be conducted at or in proximity to The Hanford Eastern Washington (Tri-Cities - Kennewick | Pasco | Richland) Area

Additional Information

CORE COMPETENCIES

  • Teamwork โ€“ ability to foster teamwork collaboratively as a participant, and effectively as a team leader
  • Leadership โ€“ ability to guide and lead colleagues on projects and initiatives
  • Business Acumen โ€“ understanding and insight into how organizations perform, including business processes, data, systems, and people
  • Communication โ€“ ability to effectively communicate to stakeholders of all levels orally and in writing
  • Motivation โ€“ persistent in pursuit of quality and optimal client and company solutions
  • Agility โ€“ ability to quickly understand and transition between different projects, concepts, initiatives, or work streams
  • Judgment โ€“ exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications
  • Organization โ€“ ability to manage projects and activity, and prioritize tasks

------------ ------------ ------------

OTHER REQUIREMENTS

  • Business Tools โ€“ understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
  • Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors
  • Curiosity โ€“ the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together
  • Humility โ€“ exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference
  • Willingness - to constantly learn, share, and grow and to view the world as their classroom

------------ ------------ ------------

BENEFITS AND HIGHLIGHTS

At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. Our team members receive a comprehensive benefits package that includes Competitive Compensation, Group Health Insurance Health Benefits, 401(k) Retirement Savings Plan Contributions, Vacation and Paid Time off (PTO) Benefits, Pre-Tax Payment Programs, Purchasing Discounts & Savings Plans, a ProSidian Employee & Contractor Referral Bonus Program, Performance Incentives, etc. Our comprehensive benefits


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About ProSidian Consulting

Sourced by ZipRecruiter

ProSidian is a management and operations consulting firm with a reputation for its strong national practice spanning six solution areas including Risk Management, Energy & Sustainability, Compliance, Business Process, IT Effectiveness, and Talent Management. We help clients improve their operations. Linking strategy to execution, ProSidian assists client leaders in maximizing company return on investment capital through design and execution of operations core to delivering value to customers. Visit www.ProSidian.com or follow the company on Twitter at www.twitter.com/ProSidianfor more information.

Industry

Business schools and computer and management training

Company size

11 - 50 Employees

Headquarters location

Charlotte, NC, US

Year founded

2004

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