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On Call Entry Level Desktop Support Jobs (NOW HIRING)

SDI Presence, LLC

$60.60/hr

Summary The Entry Level Desktop Support Specialist is responsible for ensuring workstations and peripherals are set up with the correct software and configurations. The position will require ...

Fragrance.com

Desktop Support Technician

Reno, NV · On-site

$55K - $60K/yr

Desktop Support Technician I (Entry-Level) Department: IT - Infrastructure Services Reports to ... Take part in the after-hours on-call and weekend rotation. * Be available to work extended hours ...

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On Call Entry Level Desktop Support information

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How much do on call entry level desktop support jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for on call entry level desktop support in the United States is $22.96, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $24.76 per hour, depending on experience, location, and employer.

What is the difference between On Call Entry Level Desktop Support vs Help Desk Technician?

AspectOn Call Entry Level Desktop SupportHelp Desk Technician
CertificationsBasic certifications like CompTIA A+ often preferredSimilar certifications, often required or preferred
Work EnvironmentOn-site or remote support, often on-call basisHelp desk or call center environment, primarily remote
Job ResponsibilitiesResponds to urgent desktop issues, troubleshooting, on-call supportResponds to user tickets, troubleshooting, providing technical support
Industry UsageIT support, service providers, corporate IT departmentsIT support, customer service, internal tech support

Both roles involve technical support and similar certifications, but On Call Entry Level Desktop Support emphasizes urgent, on-demand troubleshooting often outside regular hours, while Help Desk Technicians handle user issues primarily through ticketing systems during standard hours.

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What cities are hiring for On Call Entry Level Desktop Support jobs?

Cities with the most On Call Entry Level Desktop Support job openings:

What states have the most On Call Entry Level Desktop Support jobs?

States with the most job openings for On Call Entry Level Desktop Support jobs include:

What job categories do people searching On Call Entry Level Desktop Support jobs look for?

The top searched job categories for On Call Entry Level Desktop Support jobs are:

On Call Entry Level Desktop Support jobs near you
Infographic showing various On Call Entry Level Desktop Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $47,766 per year, or $23 per hour.

DESKTOP SUPPORT TECHNICIAN I

owensboroworkdaytest

Owensboro, KY • On-site

$17 - $21.50/hr

Full-time

Re-posted 14 days ago

Job description

Job Summary

Entry level Desktop Support Technician role that provides second line Information Technology support at Owensboro Health. Responsible for resolving support requests while meeting customer satisfaction and continuous service delivery demands over the phone, through e-mail, in person, and self-service.
 
Job Responsibilities
  • Supports Owensboro Health's managed workstation environment.
  • Provides hardware and software support services to enable business productivity on user devices.
  • Troubleshoots problem areas (in person, by telephone, via e-mail or remote control) in a timely and accurate fashion; applies, documents, and shares the resolution findings.
  • Provides end-user training assistance where required.
  • Discusses and diagnoses issues. Provides technical assistance on the use of corporate-supported applications and systems to resolve incidents and requests such as: hardware and software problems, upgrades, removing malware, supporting various systems, and/or user changes.
  • Assists staff with the installation, configuration, and ongoing usability of desktop computers, peripheral equipment, and software within established standards and guidelines.
  • Effectively manages work; understands and meets Service-Level Agreement (SLA) requirements (personal, team, and department's work queue) through the utilization of a ticketing process.
  • May be part of 24x7 rotation.
  • Accounts for and maintains an accurate desktop and Personal Computer (PC) software related inventory.
  • Provides effective communication of ongoing activity related to service requests and incidents.
  • Follows established Knowledge Based Articles (KBAs), processes, and procedures.
  • Utilizes excellent customer service skills and exceeds customer’s expectations.
  • Preserves and grows knowledge of Desktop Support procedures, products, and services.
  • Performs other related duties as assigned.
Qualifications
  • High school diploma, General Equivalency Diploma (GED) or higher required upon hire
  • No experience required
  • No licensure/certification/registration required
Skills and Attributes
  • Requires critical thinking skills and decisive judgment.
  • Works under general supervision.
  • Must be able to work in a stressful environment and take appropriate action.
  • Excellent organizational, interpersonal, verbal, written and communication skills.
  • Knowledge of asset management software and/or inventory-tracking systems.
  • Working knowledge of current IT technologies including hardware platforms, software applications and server software across the enterprise.
Physical Demands
  • Standing: Occasionally
  • Walking: Occasionally
  • Sitting: Frequently
  • Lifting 0-25 lbs: Rarely
  • Lifting 25-75 lbs: Never
  • Lifting over 75 lbs: Never
  • Carrying 0-25 lbs: Rarely
  • Carrying 25-75 lbs: Never
  • Carrying over 75 lbs: Never
  • Pushing/Pulling 0-25 lbs: Rarely
  • Pushing/Pulling 25-75 lbs: Never
  • Pushing/Pulling over 75 lbs: Never
  • Climbing: Rarely
  • Bending/Stooping: Rarely
  • Kneeling: Rarely
  • Crouching/Crawling: Rarely
  • Reaching: Occasionally
  • Talking: Frequently
  • Hearing: Occasionally
  • Repetitive Foot/Leg Movements: Never
  • Repetitive Hand/Arm Movements: Frequently
  • Keyboard Data Entry: Frequently
  • Running: Never
  • Vision: Depth Perception: Frequently
  • Vision: Distinguish Color: Frequently
  • Vision: Seeing Far: Frequently
  • Vision: Seeing Near: Frequently
Owensboro Health Core Commitments

INTEGRITY - We conduct ourselves with a high level of responsibility, reliability and honesty because we take seriously the trust of our patients and coworkers.
RESPECT - We value and accept the unique talents and contributions of every patient, customer and team member in the Owensboro Health community.
TEAMWORK - We build a spirit of connectivity and fellowship by striving together to overcome obstacles, surpass goals, celebrate accomplishments and plan the future.
INNOVATION - We foster original ideas and creative solutions that improve our daily work and promote the mission of Owensboro Health.
SERVICE - We focus on service to patients, customers and team members by anticipating their needs, thoughtfully meeting those needs and continually improving the quality of everything we do.
EXCELLENCE - We reach beyond basic expectations to expand our knowledge and awareness, produce exceptional work and provide outstanding service.

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