2

On Call Entry Level Desktop Support Jobs (NOW HIRING)

Desktop Support

Salt Lake City, UT · On-site

$19.50 - $25/hr

Desktop Support Location: Sal Lake City UT Duties include (but not limited to) 1. Accurately ... Be available for Oncall support during afterhours as and when necessary for Priority 1 & 2 ...

Desktop Support Analyst- H

Elizabeth, NJ · On-site

$23.50 - $31.50/hr

Desktop Support Analyst Role: Desktop Support Analyst for a managed services group, providing ... To effectively support the on-call rotation. The role also involves potential minimal travel (less ...

Desktop Support Analyst- H

Elizabeth, NJ · On-site

$23.50 - $31.50/hr

Desktop Support Analyst Role: Desktop Support Analyst for a managed services group, providing ... To effectively support the on-call rotation. The role also involves potential minimal travel (less ...

Desktop Support Analyst- H

Elizabeth, NJ · On-site

$23.50 - $31.50/hr

Desktop Support Analyst Role: Desktop Support Analyst for a managed services group, providing ... To effectively support the on-call rotation. The role also involves potential minimal travel (less ...

Desktop Support Analyst- H

Elizabeth, NJ · On-site

$23.50 - $31.50/hr

Desktop Support Analyst Role: Desktop Support Analyst for a managed services group, providing ... To effectively support the on-call rotation. The role also involves potential minimal travel (less ...

Desktop Support Analyst- H

Elizabeth, NJ · On-site

$23.50 - $31.50/hr

Desktop Support Analyst Role: Desktop Support Analyst for a managed services group, providing ... To effectively support the on-call rotation. The role also involves potential minimal travel (less ...

Desktop Support

Salt Lake City, UT · On-site

$20 - $25/hr

Desktop Support Location : Sal Lake City UT(onsite) This position assists Customer with technical ... Be available for Oncall support during afterhours as and when necessary for Priority 1 & 2 ...

The Desktop Support Analyst is an entry-level contributor within the Enterprise Technology and Support Services organization, responsible for providing timely, professional technical support to end ...

The Desktop Support Analyst is an entry-level contributor within the Enterprise Technology and Support Services organization, responsible for providing timely, professional technical support to end ...

Desktop Support

Melbourne, FL · Remote

$20.75 - $26.25/hr

Role: Remote Desktop Support Location: - Melbourne, FL Primary: * IP Phone support experience ... on call via pager during the week. * Customer Focus * Teamwork * Technical Expertise

Desktop Support

Columbus, NE · On-site

$20.50 - $26/hr

Desktop Support Location : Columbus, Nebraska This position assists Customer with technical support ... Be available for Oncall support during afterhours as and when necessary for Priority 1 & 2 ...

Desktop Support

Columbus, NE · On-site

$20.50 - $26/hr

Desktop Support Location : Columbus, Nebraska This position assists Customer with technical support ... Be available for Oncall support during afterhours as and when necessary for Priority 1 & 2 ...

Showing results 21-40

On Call Entry Level Desktop Support information

See salary details

$13

$22

$32

How much do on call entry level desktop support jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for on call entry level desktop support in the United States is $22.96, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $24.76 per hour, depending on experience, location, and employer.

What is the difference between On Call Entry Level Desktop Support vs Help Desk Technician?

AspectOn Call Entry Level Desktop SupportHelp Desk Technician
CertificationsBasic certifications like CompTIA A+ often preferredSimilar certifications, often required or preferred
Work EnvironmentOn-site or remote support, often on-call basisHelp desk or call center environment, primarily remote
Job ResponsibilitiesResponds to urgent desktop issues, troubleshooting, on-call supportResponds to user tickets, troubleshooting, providing technical support
Industry UsageIT support, service providers, corporate IT departmentsIT support, customer service, internal tech support

Both roles involve technical support and similar certifications, but On Call Entry Level Desktop Support emphasizes urgent, on-demand troubleshooting often outside regular hours, while Help Desk Technicians handle user issues primarily through ticketing systems during standard hours.

More about On Call Entry Level Desktop Support jobs

What cities are hiring for On Call Entry Level Desktop Support jobs?

Cities with the most On Call Entry Level Desktop Support job openings:

What states have the most On Call Entry Level Desktop Support jobs?

States with the most job openings for On Call Entry Level Desktop Support jobs include:

What job categories do people searching On Call Entry Level Desktop Support jobs look for?

The top searched job categories for On Call Entry Level Desktop Support jobs are:

Infographic showing various On Call Entry Level Desktop Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $47,766 per year, or $23 per hour.

Desktop Support Specialist - Entry Level

SDI Presence

Chicago, IL

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago


Job description

Company
SDI Presence LLC is a leading IT services firm that leverages its strong team presence to advance clients toward a secure digital enterprise. With a 30-year corporate resume, SDI delivers multi and hybrid cloud infrastructure managed services, consulting and advisory solutions, work and asset management solutions, and application modernization and managed services. SDI serves major airports, utilities, commercial real estate portfolios, and government agencies across the U.S. Visit us at www.sdipresence.com and connect with us on X and LINKEDIN
 

Summary
The Entry Level Desktop Support Specialist is responsible for ensuring workstations and peripherals are set up with the correct software and configurations. The position will require hands-on experience with imaging, deploying machines, and troubleshooting. It is important that this person is organized and should have the ability to work both independently and as a team member. Actual computer work can vary from troubleshooting (hardware/software), rebuilds, new builds, and helping with level one network issues. 
This position will report to the Senior Desktop Lead.

SDI Presence Offers:
 
•    An hourly range: $21.15 - $24.04/hour 
•    Base salary may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonuses or commissions.  
•    Medical, Dental, Vision, company-provided Life Insurance, Short and long-term disability.  Matched Retirement Savings, Wellness Program, Paid time off and much more!

Responsibilities

•    Provide first line technical support for the customers for both software and hardware problems
•    Ability to install and connect workstations and peripherals
•    Assist in deploying workstations throughout the airport (when needed)
•    Troubleshoot any issues that may come up related to deploying new workstations
•    Learn custom software for workstation deployment and troubleshooting
•    Perform daily monitoring, administration and operational functions of the environment
•    Day to day monitoring of custom software, collecting and preparing statistical data for analysis on system performance and availability (monitoring of system logs, software statistics)
•    Documentation of Procedures for system environment (ensure that all documentation is accurate and up to date)
•    Document issue resolution using the helpdesk ticketing system 
•    Submit Request for Change forms when needed. 
•    Maintain excellent communication with all end users and other members of the technology department
•    Assist other team members in executing various project tasks
•    Work with hardware break/fix vendor as needed
•    Execute other assigned tasks as delegated by the Customer, Senior Desktop Team Lead
•    Stay updated through professional training using internal and external resources toward certification.


Requirements
•    6+ months of experience setting up and disconnecting workstations or an interest in pursuing a career within IT
•    Understanding of various application installation and configuration
•    Strong documentation and communication skills
•    Ability to multitask
•    Able to pass a standard background check
•    Ability to work various shift schedules, including overnight, weekends, and holiday coverage, based on business needs.
•    Analytical thinking with ability to detect and resolve issues quickly
•    Attention to detail, ensures accurate information and documentation
•    Great verbal and written communication skills
•    Has the ability to work on site at both Chicago’s International Airports (O’Hare and Midway)
•    Ability to work various shift schedules, including overnight, weekend, and holiday coverage, based on business needs.

 
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
 
Equal Opportunity Employer Statement  
SDI Presence is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.  
  
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. SDI Presence makes hiring decisions based solely on qualifications, merit, and business needs at the time.  
 

Staffing Firms 
SDI Presence does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between SDI Presence and the recruitment agency or party requesting payment of a fee.