2

On Call Entry Level Desktop Support Jobs in Florida

This entry-level opportunity is ideal for someone who enjoys solving everyday technology issues ... in IT support. The role offers hands-on experience with desktop systems, common business ...

Empath Health is seeking a Desktop Support Administrator is responsible for providing technical ... to support clients through participation in on-call rotation. Must live local with the ability to ...

... support clients through participation in on-call rotation. What you'll Do * Applies technical ... for desktops, laptops, and mobile devices as well as telecom services, email service, and all ...

This Opportunity WSP is currently initiating a search for an On-call Entry Level Survey Technician ... This position is to support crew chief in collecting accurate field data for topographic design ...

Application/Desktop Support Technician (Entry-Level) Location: Boca Raton, FL (Onsite, 5 days/week) Duration: 4-6 months to start, with strong likelihood of extension Schedule: 9:00 AM - 6:00 PM Pay ...

New

This Opportunity WSP is currently initiating a search for an On-call Entry Level Survey Technician ... This position is to support crew chief in collecting accurate field data for topographic design ...

Participate in after-hours support and on-call rotations as needed. * Other duties as assigned ... Desktop Support experience. * Experience supporting Windows operating systems, Active Directory ...

next page

Showing results 1-20

On Call Entry Level Desktop Support information

What is the difference between On Call Entry Level Desktop Support vs Help Desk Technician?

AspectOn Call Entry Level Desktop SupportHelp Desk Technician
CertificationsBasic certifications like CompTIA A+ often preferredSimilar certifications, often required or preferred
Work EnvironmentOn-site or remote support, often on-call basisHelp desk or call center environment, primarily remote
Job ResponsibilitiesResponds to urgent desktop issues, troubleshooting, on-call supportResponds to user tickets, troubleshooting, providing technical support
Industry UsageIT support, service providers, corporate IT departmentsIT support, customer service, internal tech support

Both roles involve technical support and similar certifications, but On Call Entry Level Desktop Support emphasizes urgent, on-demand troubleshooting often outside regular hours, while Help Desk Technicians handle user issues primarily through ticketing systems during standard hours.

What are popular job titles related to On Call Entry Level Desktop Support jobs in Florida?

For On Call Entry Level Desktop Support jobs in Florida, the most frequently searched job titles are:

What job categories do people searching On Call Entry Level Desktop Support jobs in Florida look for?

The top searched job categories for On Call Entry Level Desktop Support jobs in Florida are:

What cities in Florida are hiring for On Call Entry Level Desktop Support jobs?

Cities in Florida with the most On Call Entry Level Desktop Support job openings:

Infographic showing various On Call Entry Level Desktop Support job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Desktop Support Engineer(On call/on demand)

Axiom Technologies LLC

Jacksonville, FL • On-site

Other

Posted 15 days ago


Job description

The Desktop Support Engineer in a dispatch role is responsible for providing first and second-level technical support while also managing the efficient assignment and dispatch of service requests. This hybrid role ensures end-user issues are resolved promptly—either directly or by coordinating with other technicians—by triaging tickets, prioritising tasks, and maintaining strong communication between IT and users.

Key Responsibilities:

Technical Support:

Provide on-site and remote support for desktops, laptops, printers, mobile devices, and related hardware/software.

Troubleshoot and resolve issues related to Windows, macOS, Office 365, networking, VPN, and other business-critical applications.

Assist with system setups, hardware deployment, and software installations.

Perform password resets, account unlocks, and basic user account administration.

Maintain documentation of technical procedures and known issues.

Dispatch & Coordination:

Monitor incoming support tickets and assign them based on priority, issue type, location, and technician availability.

Act as the central coordinator for all Desktop Support operations—ensuring efficient resource allocation.

Follow up on open tickets to ensure resolution and customer satisfaction.

Escalate complex or high-priority issues to senior engineers or other IT teams as needed.

Track SLA compliance and keep stakeholders informed of ticket status and updates.

Create shift handover reports and maintain accurate logs of ongoing issues.

Requirements:

Education & Experience:

Associate or Bachelor’s degree in Information Technology, Computer Science, or related field preferred.

1-2 years of hands-on experience in a desktop support or helpdesk environment.

Experience with dispatching or coordinating IT support is a strong plus.

Technical Skills:

Proficiency in supporting Windows and Mac OS environments.

Familiarity with Microsoft Active Directory, Exchange, and Office 365.

Experience with ITSM tools (e.g., ServiceNow, Jira, Remedy, Zendesk).

Understanding of networking basics (TCP/IP, DNS, DHCP, VPN).

Preferred Certifications:

CompTIA A+, Network+, or Security+

Microsoft Certified: Modern Desktop Administrator Associate

ITIL Foundation (for process-oriented environments)

Work Conditions:

May include shift work, on-call rotation, or weekend support depending on business needs.

Combination of desk-based and floor support (if on-site).