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Password Reset Jobs in Florida (NOW HIRING)

Help Desk Analyst

Clearwater, FL ยท On-site

$19 - $25.75/hr

End user setup of Microsoft Account including assisting in MFA setup, password reset, setup of Microsoft Authenticator and Outlook mobile apps (webmail, android and iOS) * Administration support of ...

One ticket might be a password reset, the next a conference room projector that won't sync, and the next a broadcast camera down at the stadium or a printer jam in an academic building the day moves ...

... password reset process. * Investigate and resolve basic Active Directory-related issues, such as authentication problems or access errors. * Configure new employee devices with necessary software ...

One ticket might be a password reset, the next a conference room projector that won't sync, and the next a broadcast camera down at the stadium or a printer jam in an academic building the day moves ...

Password Reset information

See Florida salary details

$9

$14

$20

How much do password reset jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for password reset in Florida is $14.80, according to ZipRecruiter salary data. Most workers in this role earn between $12.60 and $16.15 per hour, depending on experience, location, and employer.

What is a Password Reset job?

A Password Reset job typically involves assisting users in resetting their passwords for various systems, accounts, or applications. This role may require verifying user identities, guiding them through security protocols, and ensuring account security. It often falls under IT support or helpdesk responsibilities and requires strong communication and problem-solving skills.

What are the key skills and qualifications needed to thrive in the Password Reset position, and why are they important?

To excel in a Password Reset position, you must have a basic understanding of IT support processes and strong troubleshooting skills, often supported by a high school diploma or equivalent. Familiarity with ticketing systems, Active Directory, and identity management tools is commonly required. Standout candidates possess excellent communication, patience, and problem-solving abilities. These skills are crucial for efficiently assisting users, maintaining security protocols, and ensuring a positive support experience.

What are the typical daily tasks and challenges faced by someone in a Password Reset role?

In a Password Reset role, your daily responsibilities will revolve around assisting users who are locked out of their accounts or need help accessing secured systems. You will respond to requests via phone, email, or ticketing platforms, verify user identities, and follow strict protocols to maintain data security. A common challenge is handling a high volume of repetitive requests while ensuring accuracy and a professional demeanor. You will also need to educate users on best practices and sometimes escalate more complex issues to higher-level IT support. The role is highly collaborative, often involving coordination with other members of the IT team to resolve account-related problems efficiently.

What are popular job titles related to Password Reset jobs in Florida? For Password Reset jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Password Reset jobs in Florida look for? The top searched job categories for Password Reset jobs in Florida are:
Infographic showing various Password Reset job openings in Florida as of July 2026, with employment types broken down into 92% Full Time, 6% Part Time, and 2% Contract. Highlights an 31% Physical, and 69% Remote job distribution, with an average salary of $30,781 per year, or $14.8 per hour.

Customer Support Technician, A. Entry

Apex Informatics

Tallahassee, FL โ€ข On-site

$17.75 - $24/hr

Other

Re-posted 16 days ago


Job description

Scope of Services
Responsible for Tier I IT call center customer service support. Diagnoses and resolves problems using documented procedures and checklists in the performance of most responsibilities. Enters call data into a tracking system. Escalates problems to higher level technical support professionals when necessary. Assists in the resolution of application and software problems.
Education
High School Diploma or equivalent.
Experience
1 to 2 years of Customer Call Center work experience. 1 year of computer software, account password reset, and network connection troubleshooting work experience a plus.
Primary Job Duties/ Tasks
The submitted candidate must be able to perform the following duties and/or tasks:
Provide support for customers remotely with password or access issues.
Documents work performed and resolution(s). Identify, analyze and resolve problems and issues through the use of troubleshooting tools and techniques as well as teamwork.
Support customers in ISA Utility with role assignment, account activation, and password reset
Maintain up to date customer and technician information in ITSM ticketing system
Manage incoming requests from customers and generate ticket in ITSM ticketing system for resolution or escalation to additional IT teams.
Work with the team to maintain central hub of communications for the agency.