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It Support Help Desk Jobs in Florida (NOW HIRING)

Bethel Farms

IT Help Desk Technician

Arcadia, FL · On-site

Description Bethel Farms is seeking an IT Help Desk Technician to support the day-to-day technology needs of our team across multiple locations. This role will serve as the first line of support for ...

Bethel Farms

IT Help Desk Technician

Arcadia, FL · On-site

Bethel Farms is seeking an IT Help Desk Technician to support the day-to-day technology needs of our team across multiple locations. This role will serve as the first line of support for employees ...

Tru Clean Management

IT Help Desk

Homestead, FL

IT Help Desk We are seeking a customer-focused and tech-savvy IT Help Desk Technician to join our ... Key Responsibilities Technical Support: Provide first-level technical assistance and support for ...

iVenture Solutions

IT Help Desk Technician

Orlando, FL · On-site

$37K - $50K/yr

IT Help Desk Technician Department: Orion Employment Type: Full Time Location: Orlando, FL ... Support Microsoft Windows desktop and server technologies * Consult with clients and offer guidance ...

iVenture Solutions

IT Help Desk Technician

Jacksonville, FL · On-site

$37K - $50K/yr

IT Help Desk Technician Department: Orion Employment Type: Full Time Location: Jacksonville, FL ... Support Microsoft Windows desktop and server technologies * Consult with clients and offer guidance ...

Clean Recovery Centers

IT Help Desk Support

Tampa, FL

$15 - $20/hr

Tier 1 IT Help Desk Support Clean Recovery Centers Reports To: IT Manager Position Overview * Serve as the first point of contact for all IT-related support requests across multiple facilities

Turbine Technologies

IT Help Desk

Jupiter, FL · On-site

Provides Level 1-2 Help Desk support for all applications and systems. * Logs all incidents ... Keyword: help desk it computer skills Required Experience: Education and Experience * High school ...

SOSi

Help Desk Lead

Miami, FL

Coordinate help desk workflows using IT service management (ITSM) platforms such as ServiceNow or JIRA, ensuring structured ticket tracking and reporting. * Provide technical support for CAC ...

No Limit Technology

Help Desk Analyst

Miami, FL

$30/hr

\n \n \n \n \n We are seeking a skilled Help Desk Analyst with strong experience in Microsoft Intune to join our IT support team. The ideal candidate will provide technical assistance to users, manage ...

SOSi

Help Desk Lead

Doral, FL · On-site

Coordinate help desk workflows using IT service management (ITSM) platforms such as ServiceNow or JIRA, ensuring structured ticket tracking and reporting. * Provide technical support for CAC ...

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It Support Help Desk information

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How much do it support help desk jobs pay per hour?

As of May 28, 2026, the average hourly pay for it support help desk in Florida is $17.30, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $19.42 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Support Help Desk professional, and why are they important?

To thrive as an IT Support Help Desk professional, you need a solid understanding of computer hardware, software, networking basics, and typically a relevant certification like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with ticketing systems (such as ServiceNow or Jira), remote desktop tools, and troubleshooting utilities is essential. Strong communication, patience, and problem-solving abilities help you effectively assist users and manage technical issues under pressure. These skills ensure timely resolution of technical problems, minimize downtime, and improve overall user satisfaction within an organization.

What are some common challenges faced by IT Support Help Desk professionals and how can they be managed?

IT Support Help Desk professionals often face challenges such as handling high volumes of support requests, managing users with varying levels of technical knowledge, and troubleshooting a wide range of hardware and software issues. To manage these challenges, it’s important to develop strong communication skills, prioritize tasks effectively, and stay up-to-date with the latest technology trends. Many organizations provide knowledge bases and ticketing systems that help streamline workflows and facilitate collaboration with other IT team members.

What are IT Support Help Desk professionals?

IT Support Help Desk professionals are specialists who assist users with technical issues related to computers, software, hardware, and network systems. They serve as the first point of contact for troubleshooting problems, providing guidance, and resolving common technical issues either remotely or in person. These professionals document user problems, escalate complex issues to higher-level technicians, and ensure that technology resources run smoothly for organizations. Their work is crucial to maintaining productivity and minimizing downtime in any business environment.

What is the difference between It Support Help Desk vs Network Technician?

AspectIt Support Help DeskNetwork Technician
CertificationsCompTIA A+, ITILCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desk, remote support, officeNetwork labs, server rooms, on-site
Primary ResponsibilitiesTroubleshooting user issues, software supportConfiguring networks, maintaining hardware
Industry UsageIT support, customer serviceNetworking, infrastructure

While both roles support IT operations, the It Support Help Desk primarily handles user issues and software troubleshooting, often remotely. In contrast, a Network Technician focuses on configuring and maintaining network hardware and infrastructure, usually on-site. Both roles require technical certifications and are essential in IT support and networking environments.

What are popular job titles related to It Support Help Desk jobs in Florida? For It Support Help Desk jobs in Florida, the most frequently searched job titles are:
What job categories do people searching It Support Help Desk jobs in Florida look for? The top searched job categories for It Support Help Desk jobs in Florida are:
What cities in Florida are hiring for It Support Help Desk jobs? Cities in Florida with the most It Support Help Desk job openings:
It Support Help Desk jobs near you
Infographic showing various It Support Help Desk job openings in Florida as of May 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 99% Physical, and 1% Hybrid job distribution, with an average salary of $35,985 per year, or $17.3 per hour.

FULL TIME - IT HELP DESK TECHNICIAN

Alternatives in Treatment LLC

West Palm Beach, FL • On-site

$20 - $25/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Full Time - IT Help Desk Technician
???? Location: West Palm Beach

We are looking for a Full Time IT Help Desk Technician to join our team! If you have experience troubleshooting hardware and software issues, setting up user accounts, and configuring devices, we’d love to hear from you.

Responsibilities:

  • Provide technical support for employees and troubleshoot IT-related issues.

  • Set up and manage user accounts in Google Workspace.

  • Install, configure, and troubleshoot printers and other office equipment.

  • Program and manage TV displays and other audiovisual systems.

  • Assist with network troubleshooting, including understanding TCP/IP protocols.

  • Maintain accurate documentation of IT assets and troubleshooting steps.

Qualifications:

  • Previous experience in an IT support/help desk role.

  • Strong knowledge of Google Workspace (Gmail, Drive, Admin Console, etc.).

  • Experience with printer setup, maintenance, and troubleshooting.

  • Familiarity with programming and managing TV displays.

  • Basic understanding of networking concepts (TCP/IP, DHCP, DNS, etc.).

  • Excellent problem-solving skills and ability to work independently.

  • Strong communication and customer service skills.