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Password Reset Jobs (NOW HIRING)

KeenLogic

Tier I Help Desk Analyst

Alexandria, VA · On-site

$22 - $30/hr

The candidate shall be prepared to perform resolution of routine issues (password reset, account/workstation unlocking, basic workstation remediation) during the call. Where required the Tier I ...

KeenLogic

Tier I Help Desk Analyst

Alexandria, VA · On-site

$22 - $30/hr

The candidate shall be prepared to perform resolution of routine issues (password reset, account/workstation unlocking, basic workstation remediation) during the call. Where required the Tier I ...

krg technology inc

Service Engineer

Redmond, WA · On-site

Experience in AD (Active Directory) or AAD Sync ADFS - Experience in Active Directory Federation Services (AD FS) Password management - Self-service password reset / Self-service group management ...

EITACIES Inc.

Service Desk Personnel

Nashville, TN · On-site

$19.25 - $26/hr

... Password reset and account unlock • iOS Support & Deployment • Setup of iPhones/iPads • iTunes account reset • Network settings reset • Backup and restore • Video Conferencing Tools • ...

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How much do password reset jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for password reset in the United States is $19.80, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.63 per hour, depending on experience, location, and employer.

What is a password reset?

A Password Reset job typically involves assisting users in resetting their passwords for various systems, accounts, or applications. This role may require verifying user identities, guiding them through security protocols, and ensuring account security. It often falls under IT support or helpdesk responsibilities and requires strong communication and problem-solving skills.

What are the key skills and qualifications needed to thrive in the password reset position, and why are they important?

To excel in a Password Reset position, you must have a basic understanding of IT support processes and strong troubleshooting skills, often supported by a high school diploma or equivalent. Familiarity with ticketing systems, Active Directory, and identity management tools is commonly required. Standout candidates possess excellent communication, patience, and problem-solving abilities. These skills are crucial for efficiently assisting users, maintaining security protocols, and ensuring a positive support experience.

What are the typical daily tasks and challenges faced by someone in a password reset role?

In a Password Reset role, your daily responsibilities will revolve around assisting users who are locked out of their accounts or need help accessing secured systems. You will respond to requests via phone, email, or ticketing platforms, verify user identities, and follow strict protocols to maintain data security. A common challenge is handling a high volume of repetitive requests while ensuring accuracy and a professional demeanor. You will also need to educate users on best practices and sometimes escalate more complex issues to higher-level IT support. The role is highly collaborative, often involving coordination with other members of the IT team to resolve account-related problems efficiently.

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Password Reset jobs near you
Infographic showing various Password Reset job openings in the United States as of August 2026, with employment types broken down into 3% As Needed, 58% Full Time, 29% Part Time, and 10% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $41,191 per year, or $19.8 per hour.

Ping Access || NJ

Avani Technology Solutions, Inc.

Branchburg, NJ • On-site

Contractor

Re-posted 18 days ago

Job description

Hello,
Please find the backfill position with one of Client.
Wanted the Consultant to join the project within a week.
Position : Ping Access, Azure SSO, MFA. Password Reset
Locatioin : Branchburg, New Jersey
Job Description:
Ping Access, Azure SSO, MFA. Password Reset
• Strong support experience in Ping Access, Azure SSO, MFA. Password Reset
• Provide operations support during support window for Provisioning IAM services
• Provides support to the IAM Identity Management Lead for the identity management tools and technologies mentioned above
• Ensure adherence to SOPs, submit weekly status report
• Responsible for preparing all relevant documentation
• Responsible for fixing all incidents reported on a day to-day basis
• Performs proof of concepts for new initiatives
• Responsible for document creation/reviews and technical assistance
• Provides complete support to the onsite/offshore

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