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Sap Help Desk Jobs (NOW HIRING)

Zones

Help Desk Analyst L2

Portland, OR

$21.75 - $29.75/hr

Support enterprise applications including SAP and proprietary systems * Perform root cause analysis ... Mentor Level 1 Help Desk Analysts * Collaborate with global IT, infrastructure, and security teams ...

Zones LLC.

Help Desk Analyst L2

Portland, OR

Support enterprise applications including SAP and proprietary systems * Perform root cause analysis ... Mentor Level 1 Help Desk Analysts * Collaborate with global IT, infrastructure, and security teams ...

Zones LLC.

Help Desk Analyst L2

Portland, OR · On-site

$21.75 - $29.75/hr

Support enterprise applications including SAP and proprietary systems * Perform root cause analysis ... Mentor Level 1 Help Desk Analysts * Collaborate with global IT, infrastructure, and security teams ...

Zones

Help Desk Analyst L1

Portland, OR

$21.75 - $29.75/hr

What you will do as the Help Desk Support Analyst: The requirements below are representative of the ... Experience with SAP, retail POS systems, or multilingual skills (e.g., English plus German, Spanish ...

Zones LLC.

Help Desk Analyst L1

Spartanburg, SC · On-site

$22 - $26/hr

What you will do as the Help Desk Support Analyst: The requirements below are representative of the ... Experience with SAP, retail POS systems, or multilingual skills (e.g., English plus German, Spanish ...

Zones LLC.

Help Desk Analyst L1

Portland, OR

$25 - $28/wk

What you will do as the Help Desk Support Analyst: The requirements below are representative of the ... Experience with SAP, retail POS systems, or multilingual skills (e.g., English plus German, Spanish ...

Zones

Help Desk Analyst L1

Spartanburg, SC · On-site

$20 - $27.25/hr

What you will do as the Help Desk Support Analyst: The requirements below are representative of the ... Experience with SAP, retail POS systems, or multilingual skills (e.g., English plus German, Spanish ...

Zones LLC.

Help Desk Analyst L1

Spartanburg, SC

$22 - $26/wk

What you will do as the Help Desk Support Analyst: The requirements below are representative of the ... Experience with SAP, retail POS systems, or multilingual skills (e.g., English plus German, Spanish ...

Zones LLC.

Help Desk Analyst L1

Indianapolis, IN · On-site

$22 - $26/hr

What you will do as the Help Desk Support Analyst: The requirements below are representative of the ... Experience with SAP, retail POS systems, or multilingual skills (e.g., English plus German, Spanish ...

Zones

Help Desk Analyst L1

Indianapolis, IN

$19.50 - $26.75/hr

What you will do as the Help Desk Support Analyst: The requirements below are representative of the ... Experience with SAP, retail POS systems, or multilingual skills (e.g., English plus German, Spanish ...

Zones LLC.

Help Desk Analyst L1

Portland, OR · On-site

$25 - $28/hr

What you will do as the Help Desk Support Analyst: The requirements below are representative of the ... Experience with SAP, retail POS systems, or multilingual skills (e.g., English plus German, Spanish ...

Zones LLC.

Help Desk Analyst L1

Indianapolis, IN

$22 - $26/wk

What you will do as the Help Desk Support Analyst: The requirements below are representative of the ... Experience with SAP, retail POS systems, or multilingual skills (e.g., English plus German, Spanish ...

360 IT Professionals

Help Desk Analyst

Mercer, PA · On-site

$19.25 - $26.50/hr

Help Desk Analyst 2 (HDA2) - 3 to 5 years field experience Complete Description: Troubleshoot ... SAP, SCSC, E-mail, Internet, mainframe, etc. - Maintains PC Inventory by ensuring the system is ...

IPsoft

Help Desk Engineer

New York, NY

... SAP support, VMWare support, mobile phone/tablet support, proprietary software support, VPN ... scripting to help automate processes. Candidates must have excellent communication, customer ...

IPsoft Inc.

Help Desk Engineer

New York, NY · On-site

Responsibilities include break/fix, new build outs and escalation of level 2 calls, Active Directory administration, BES administration, SAP support, VMWare support, mobile phone/tablet support ...

IC-CAP LLC

Help Desk Specialist 2 102-014

Arlington, VA · On-site

Help Desk Specialist 2 provides support to end users on a variety of issues. Identifies, researches ... SAP Experience Training and Certifications : * IAT Level II Security Clearance: * Active TS/SCI and ...

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How much do sap help desk jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for sap help desk in the United States is $24.09, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $26.92 per hour, depending on experience, location, and employer.

What is the difference between Sap Help Desk vs SAP Support Specialist?

AspectSap Help DeskSAP Support Specialist
CredentialsBasic IT certifications, SAP user trainingSAP certifications, technical support training
Work EnvironmentHelp desk, support center, remote or on-siteTechnical support teams, client sites, remote
Employer & IndustryIT service providers, SAP users in various industriesLarge corporations, SAP consulting firms
Search & Comparison IntentUnderstanding support roles, troubleshootingTechnical expertise, SAP system support

While both roles involve supporting SAP systems, a Sap Help Desk primarily handles user inquiries and basic troubleshooting, whereas an SAP Support Specialist provides in-depth technical support and system optimization. The roles often overlap but differ in complexity and scope.

What are the key skills and qualifications needed to thrive as an SAP Help Desk professional, and why are they important?

To thrive as an SAP Help Desk professional, you need a solid understanding of SAP modules, troubleshooting techniques, and experience with IT support, often backed by a degree in information technology or a related field. Familiarity with SAP software, ticketing systems like ServiceNow, and relevant certifications such as SAP Certified Application Associate are typically required. Strong communication, patience, and problem-solving abilities help deliver effective support and foster user confidence. These skills ensure timely resolution of technical issues and promote smooth business operations using SAP systems.

What are SAP Help Desk jobs?

SAP Help Desk jobs involve providing technical support and assistance to users of SAP software within an organization. Professionals in this role troubleshoot issues, resolve user queries, and ensure the smooth operation of SAP applications. They may also assist with user account setup, system access, and basic system configurations. Strong communication skills and a good understanding of SAP modules are essential for success in this role.

What are some common challenges faced by professionals on an SAP Help Desk, and how can they effectively address them?

SAP Help Desk professionals often encounter challenges such as troubleshooting complex user issues, adapting to frequent software updates, and managing high volumes of support tickets. To address these challenges effectively, it's important to stay updated on the latest SAP modules and functionalities, develop strong problem-solving skills, and prioritize clear communication with both users and technical teams. Collaborating closely with other IT specialists and participating in ongoing training can also help in providing timely and effective support.
More about Sap Help Desk jobs
What cities are hiring for Sap Help Desk jobs? Cities with the most Sap Help Desk job openings:
What states have the most Sap Help Desk jobs? States with the most job openings for Sap Help Desk jobs include:
What job categories do people searching Sap Help Desk jobs look for? The top searched job categories for Sap Help Desk jobs are:
Sap Help Desk jobs near you
Infographic showing various Sap Help Desk job openings in the United States as of May 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 50% In-person, and 50% Hybrid job distribution, with an average salary of $50,106 per year, or $24.1 per hour.
Level II Help Desk

Level II Help Desk

Avani Technology Solutions, Inc.

White Plains, NY • On-site

$20.75 - $28/hr

Full-time

PTO

Posted 17 days ago

Job description

Position: Level II Help Desk
Work Location: 123 Main Street, White Plains NY 10601 (Westchester County)
Duration: 1year +
Only W2
Work Schedule:
Monday through Friday
7.5 hour work day and additional .5 hour unpaid lunch
Paid for time worked only; there are no paid holidays, vacation or sick days
Overtime is not permitted unless authorized in advanced.
Project Overview:
This role will support Clients desktop support and field request and solve problems for end user. The successful candidate will have excellent communication skills and should be articulate and can speak clearly on the phone. Candidate must be computer literate and be familiar with common computer hardware and productivity software applications. Moreover, must have excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions.
Functions and Responsibilities:
The candidate must have knowledge in the following areas:
Field incoming help requests from end users via both telephone and e-mail in a courteousprofessional manner.
Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue in our internal Help Desk application (SDE).
Ability to use Microsoft System Center Configuration Manager (SCCM) to help internal users remotely.
Apply diagnostic utilities to aid in troubleshooting.
Access software updates, drivers, knowledge bases, and frequently asked questions resources to aid in problem resolution
Learn appropriate software and hardware used and supported by the organization (e.g. SAP. Maximo, Citrix, CRM)
Perform hands-on fixes at the desktop level, including installing and upgrading software and configuring systems and applications
Enterprisedepartmental applications specific to Client
Periodically support other IT Groups as needed
Skills:
Ability to resolve computer issues (connectivity, performance)
Ability to resolve laptop issues (connectivity, performance)
Ability to resolve printers issues (local, network)
Software application required to support
Windows 7 / Windows 8.1 Windows 10
MS Office (versions 201020132016)
MS Outlook (versions 2010/13) - particularly pst files
Citrix & Webmail
Cisco Jabber / Meeting Place
Active Directory / Active Roles
SAP & Maximo - password unlockesets
Education and Certifications
The successful candidate most has a Bachelor's Degree in Computer Science or equivalent minimum of at least 4 years' IT experience serving in strong technical roles.
Technical certifications are strongly desired.

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