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Sap Help Desk Jobs (NOW HIRING)

IPsoft Inc.

Help Desk Administrator

New York, NY · On-site

Responsibilities include break/fix, new build outs and escalation of level 2 calls, Active Directory administration, BES administration, SAP support, VMWare support, mobile phone/tablet support ...

IntraEdge

Help Desk - Tier 1

Scottsdale, AZ · Hybrid

$20.50 - $27.50/hr

Facilitate Service Desk incident response/resolution and service request fulfillment services by ... SAP troubleshooting experience is beneficial. * Demonstrates ability to communicate across all ...

IntraEdge

Help Desk - Tier 1

Scottsdale, AZ · Hybrid

$20.50 - $27.50/hr

Facilitate Service Desk incident response/resolution and service request fulfillment services by ... SAP troubleshooting experience is beneficial. * Demonstrates ability to communicate across all ...

Lancesoft

Service Desk Analyst

White Plains, NY · On-site

$35 - $38/hr

This role will field incoming Help Desk requests from end users via both telephone and e-mail in a ... SAP & Maximo -password unlock\resets. * Enterprise\departmental applications specific to ...

TEKsystems

Service Desk Analyst

Oshkosh, WI

$18 - $20/hr

Other common issues are requests for access, Microsoft issues, break/fix, SAP issues. Active ... Skills Help desk, Support, Help desk support, Service desk, Troubleshooting, Customer service ...

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How much do sap help desk jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for sap help desk in the United States is $24.09, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $26.92 per hour, depending on experience, location, and employer.

What is the difference between Sap Help Desk vs SAP Support Specialist?

AspectSap Help DeskSAP Support Specialist
CredentialsBasic IT certifications, SAP user trainingSAP certifications, technical support training
Work EnvironmentHelp desk, support center, remote or on-siteTechnical support teams, client sites, remote
Employer & IndustryIT service providers, SAP users in various industriesLarge corporations, SAP consulting firms
Search & Comparison IntentUnderstanding support roles, troubleshootingTechnical expertise, SAP system support

While both roles involve supporting SAP systems, a Sap Help Desk primarily handles user inquiries and basic troubleshooting, whereas an SAP Support Specialist provides in-depth technical support and system optimization. The roles often overlap but differ in complexity and scope.

What are the key skills and qualifications needed to thrive as an SAP Help Desk professional, and why are they important?

To thrive as an SAP Help Desk professional, you need a solid understanding of SAP modules, troubleshooting techniques, and experience with IT support, often backed by a degree in information technology or a related field. Familiarity with SAP software, ticketing systems like ServiceNow, and relevant certifications such as SAP Certified Application Associate are typically required. Strong communication, patience, and problem-solving abilities help deliver effective support and foster user confidence. These skills ensure timely resolution of technical issues and promote smooth business operations using SAP systems.

What are SAP Help Desk jobs?

SAP Help Desk jobs involve providing technical support and assistance to users of SAP software within an organization. Professionals in this role troubleshoot issues, resolve user queries, and ensure the smooth operation of SAP applications. They may also assist with user account setup, system access, and basic system configurations. Strong communication skills and a good understanding of SAP modules are essential for success in this role.

What are some common challenges faced by professionals on an SAP Help Desk, and how can they effectively address them?

SAP Help Desk professionals often encounter challenges such as troubleshooting complex user issues, adapting to frequent software updates, and managing high volumes of support tickets. To address these challenges effectively, it's important to stay updated on the latest SAP modules and functionalities, develop strong problem-solving skills, and prioritize clear communication with both users and technical teams. Collaborating closely with other IT specialists and participating in ongoing training can also help in providing timely and effective support.
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What cities are hiring for Sap Help Desk jobs? Cities with the most Sap Help Desk job openings:
What states have the most Sap Help Desk jobs? States with the most job openings for Sap Help Desk jobs include:
What job categories do people searching Sap Help Desk jobs look for? The top searched job categories for Sap Help Desk jobs are:
Sap Help Desk jobs near you
Infographic showing various Sap Help Desk job openings in the United States as of May 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 50% In-person, and 50% Hybrid job distribution, with an average salary of $50,106 per year, or $24.1 per hour.

Help Desk Specialist 2 102-008

IC-CAP LLC

Washington, DC • On-site

Full-time

Posted 16 days ago

Job description

Help Desk Specialist 2 provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, emails, and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution.
Duties May include:
  • Software installation and support of commercial software and related upgrades
  • Update solutions database with applicable resolutions
  • Problem solving, hardware/software installation and configuration based on computing standards, and client support for all network and desktop.
  • Monitors and enforces all IT policies and procedures.
  • Assist with setting up new users in IDAM and multiple level security LDAP profiles.
  • Installs and configures computers, monitors, network infrastructure and peripherals such as printers, scanners, and related hardware.
  • Maintains, upgrades and repairs PCs/laptops and Window desktop applications for all systems.

Education and Experience
Required:
  • Bachelor's degree in IT/Computer Science and 2+ years experience in Information Technology or related field
  • 6+ years experience in Information Technology or related field, in lieu of degree

Desired:
  • SAP Experience

Training:
  • Combatting Trafficking in Persons (CTIP)
  • IAT Level II

Security Clearance:
  • Active TS/SCI Clearance and the willingness to sit for a CI polygraph, if needed

IC-CAP provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status.

Apply