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Sap Help Desk Jobs (NOW HIRING)

US Tech Solutions

Service Desk Analyst #26-12881

Rye, NY · Hybrid

$21.75 - $29.75/hr

Key Responsibilities Respond to help desk requests and incidents via phone and email in a ... SAP and Maximo password resets Strong troubleshooting skills for desktops, laptops, printers ...

Hirekeyz Inc

SAP Analyst FM

Washington, DC · Remote

Working knowledge of a Help Desk I/T Support System and Metrics Reporting. * Management of SAP issues/tickets within a team structure. * Ability to work collaboratively with other SAP Functional ...

AditiStaffing

SAP Analyst II

Bellevue, WA

Communicates with SAP developers, help desk support personnel to resolve system issues. Expertise in handling application related issues at the OS level in Unix (AIX, HP-UX). Expertise in SAP CRM, ...

Border States

City Desk Supervisor II

Williston, ND · On-site

Performs the appropriate SAP functions to assure City Desk runs as efficiently and accurately as possible. * Provides customer service functions including, but not limited to, order entry, filling ...

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How much do sap help desk jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for sap help desk in the United States is $24.09, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $26.92 per hour, depending on experience, location, and employer.

What is the difference between Sap Help Desk vs SAP Support Specialist?

AspectSap Help DeskSAP Support Specialist
CredentialsBasic IT certifications, SAP user trainingSAP certifications, technical support training
Work EnvironmentHelp desk, support center, remote or on-siteTechnical support teams, client sites, remote
Employer & IndustryIT service providers, SAP users in various industriesLarge corporations, SAP consulting firms
Search & Comparison IntentUnderstanding support roles, troubleshootingTechnical expertise, SAP system support

While both roles involve supporting SAP systems, a Sap Help Desk primarily handles user inquiries and basic troubleshooting, whereas an SAP Support Specialist provides in-depth technical support and system optimization. The roles often overlap but differ in complexity and scope.

What are the key skills and qualifications needed to thrive as an SAP Help Desk professional, and why are they important?

To thrive as an SAP Help Desk professional, you need a solid understanding of SAP modules, troubleshooting techniques, and experience with IT support, often backed by a degree in information technology or a related field. Familiarity with SAP software, ticketing systems like ServiceNow, and relevant certifications such as SAP Certified Application Associate are typically required. Strong communication, patience, and problem-solving abilities help deliver effective support and foster user confidence. These skills ensure timely resolution of technical issues and promote smooth business operations using SAP systems.

What are SAP Help Desk jobs?

SAP Help Desk jobs involve providing technical support and assistance to users of SAP software within an organization. Professionals in this role troubleshoot issues, resolve user queries, and ensure the smooth operation of SAP applications. They may also assist with user account setup, system access, and basic system configurations. Strong communication skills and a good understanding of SAP modules are essential for success in this role.

What are some common challenges faced by professionals on an SAP Help Desk, and how can they effectively address them?

SAP Help Desk professionals often encounter challenges such as troubleshooting complex user issues, adapting to frequent software updates, and managing high volumes of support tickets. To address these challenges effectively, it's important to stay updated on the latest SAP modules and functionalities, develop strong problem-solving skills, and prioritize clear communication with both users and technical teams. Collaborating closely with other IT specialists and participating in ongoing training can also help in providing timely and effective support.
More about Sap Help Desk jobs
What cities are hiring for Sap Help Desk jobs? Cities with the most Sap Help Desk job openings:
What states have the most Sap Help Desk jobs? States with the most job openings for Sap Help Desk jobs include:
What job categories do people searching Sap Help Desk jobs look for? The top searched job categories for Sap Help Desk jobs are:
Sap Help Desk jobs near you
Infographic showing various Sap Help Desk job openings in the United States as of May 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 50% In-person, and 50% Hybrid job distribution, with an average salary of $50,106 per year, or $24.1 per hour.
Service Desk Analyst #26-12881

Service Desk Analyst #26-12881

US Tech Solutions

Port Chester, NY • Hybrid

$22.75 - $31/hr

Full-time

Posted 4 days ago

Job description

Duration 12 Months Contract Job Summary: The Service Desk Analyst provides frontline technical support to end users by handling help desk requests through phone and email. This role is responsible for troubleshooting hardware, software, connectivity, and application issues while ensuring excellent customer service and timely issue resolution. Key Responsibilities Respond to help desk requests and incidents via phone and email in a professional manner Create, update, and resolve tickets using the Footprints ticketing system Provide remote desktop support and troubleshoot end-user issues Perform password resets and resolve VPN connectivity issues Install, configure, and upgrade desktop software and applications Troubleshoot desktops, laptops, printers, and network connectivity problems Support RSA Key Fobs, Iron Key devices, video conference setup, and software installations Escalate unresolved issues to appropriate IT support teams Assist with support for enterprise and departmental applications Required Skills 4+ years of Service Desk or IT Support experience Strong remote phone support and troubleshooting experience Excellent written, verbal, and interpersonal communication skills Ability to work independently with minimal supervision Experience supporting Windows 10 and Microsoft Office/O365 Knowledge of MS Outlook, Intune, Webmail, and Cisco Jabber Experience with Active Directory, Active Roles, and Quest Password Manager Familiarity with SAP and Maximo password resets Strong troubleshooting skills for desktops, laptops, printers, tablets, and mobile devices Education Associate degree in Information Systems required Bachelor’s degree preferred Location: Hybrid (3 days onsite & 2 days remote - White Plains NY 10601) About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions.

To know more about US Tech Solutions, please visit www.ustechsolutions.com . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

AI Statement: By applying, you acknowledge that AI-assisted tools may be used during hiring.

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About US Tech Solutions

Sourced by ZipRecruiter

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions.

Industry

It services

Company size

1,001 - 5,000 Employees

Headquarters location

Jersey City, NJ, US

Year founded

2000

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