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Password Reset Jobs in Arizona (NOW HIRING)

... password reset (SSPR), Role-Based Access Control (RBAC), Privileged Identity Management (PIM), and Managed Identities. * Manage enterprise applications, application registrations, API permissions ...

Microsoft IAM Engineer

Chandler, AZ · On-site

$75 - $115/hr

... password reset (SSPR), Role-Based Access Control (RBAC), Privileged Identity Management (PIM), and Managed Identities. * Manage enterprise applications, application registrations, API permissions ...

... password reset (SSPR), Role-Based Access Control (RBAC), Privileged Identity Management (PIM), and Managed Identities. * Manage enterprise applications, application registrations, API permissions ...

If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact servicedesk@welocalize.com ...

Password recovery/reset. Required Skills/Experience: * Must be a U.S. Citizen and pass the DHS Employment Eligibility Verification process. * High School Diploma or GED. * 1 year of IT Support ...

Password Reset information

See Arizona salary details

$11

$18

$25

How much do password reset jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for password reset in Arizona is $18.45, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $20.14 per hour, depending on experience, location, and employer.

What is a password reset?

A Password Reset job typically involves assisting users in resetting their passwords for various systems, accounts, or applications. This role may require verifying user identities, guiding them through security protocols, and ensuring account security. It often falls under IT support or helpdesk responsibilities and requires strong communication and problem-solving skills.

What are the key skills and qualifications needed to thrive in the password reset position, and why are they important?

To excel in a Password Reset position, you must have a basic understanding of IT support processes and strong troubleshooting skills, often supported by a high school diploma or equivalent. Familiarity with ticketing systems, Active Directory, and identity management tools is commonly required. Standout candidates possess excellent communication, patience, and problem-solving abilities. These skills are crucial for efficiently assisting users, maintaining security protocols, and ensuring a positive support experience.

What are the typical daily tasks and challenges faced by someone in a password reset role?

In a Password Reset role, your daily responsibilities will revolve around assisting users who are locked out of their accounts or need help accessing secured systems. You will respond to requests via phone, email, or ticketing platforms, verify user identities, and follow strict protocols to maintain data security. A common challenge is handling a high volume of repetitive requests while ensuring accuracy and a professional demeanor. You will also need to educate users on best practices and sometimes escalate more complex issues to higher-level IT support. The role is highly collaborative, often involving coordination with other members of the IT team to resolve account-related problems efficiently.

What job categories do people searching Password Reset jobs in Arizona look for?

The top searched job categories for Password Reset jobs in Arizona are:

Infographic showing various Password Reset job openings in Arizona as of August 2026, with employment types broken down into 2% As Needed, 63% Full Time, 25% Part Time, 2% Temporary, and 8% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $38,385 per year, or $18.5 per hour.

$27 - $32/hr

Full-time

Posted yesterday

New


Job description

POSITION SUMMARY
Under limited supervision, is responsible for providing 1st level support of hardware, software, and operating systems for PC computing products. These duties are performed while meeting established departmental Service Levels and with exemplary customer service focus. The capability should exist to resolve problems of moderate scope where analysis of situations or data requires a review of a variety of factors and exercise of judgment within defined procedures and practices to determine appropriate action. 
ESSENTIAL FUNCTIONS

  • Install and configure operating systems on laptops and desktops. (Essential)
  • Identify, troubleshoot, analyze, and resolve desktop computer problems. (Essential)
  • Answer help requests in help desk ticketing system. (Essential)
  • Escalate unresolved problems to Lead Desktop System Specialist or Manager. (Essential)
  • Handle new computer imaging and maintain IT asset tracking system. (Essential)
  • Install and configure local and network printers. (Essential)
  • Keep IT facility organized, and supplies stocked. (Essential)
  • Perform system administration for desktop solutions. (Essential)
  • Assist third-party vendors to resolve various issues via remote sessions. (Essential)
  • Monitor network access, addresses data security, password generation, and file access to forecast potential access risks. (Essential)
  • Handle new user setup in appropriate systems. Generate and maintain user network IDs. (Essential)
  • Monitor spam filter and respond to queries for the release of blocked emails. (Essential)
  • Review anti-virus reports and escalate concerns. (Essential)
  • Perform basic server administration tasks including setting up and verifying backups of infrastructure equipment such as firewalls, VPN, switches, Wap etc. (Essential)
  • Installation of software updates and service packs, preparing daily tape backup swaps, and prepare third-party offsite DR lock box pickup. (Essential)
  • Ensure compliance of software licensing. (Essential)
  • Administer and maintain end point security solutions. (Essential)
  • Eventually takeover of phone VoIP system including setup of new users, voicemail password reset, etc. (Essential)
  • May conduct training to educate an organization’s computer users about basic and specialized applications.  (Essential)
  • Crosstrain with existing IT staff to provide backup to employees within the department. (Essential)
  • Comply with EBARA safety policies, including participation in and completion of all required safety training. (Essential)
  • Maintain clean and safe working environment compliant with Ebara safety policies. (Essential) 
  • Perform other duties as assigned. (Non-Essential) 
     

POSITION QUALIFICATIONS
Competency Statement(s)

  • The ability to perform the identified essential functions of the classification, including the operation of any machinery and/or equipment that is associated with performing the essential functions.    
  • The ability to perform the essential functions of the position in a cross cultural, demanding and dynamic environment.    
  • The ability to perform the essential functions of the position without posing a direct threat of harm     to him/herself, others or property.    
  • The ability to adhere to EBARA personnel policies and practices, including the attendance and punctuality requirements.    
  • The ability to work well under pressure, meet multiple and sometimes competing deadlines, and at all times demonstrate cooperative behavior with colleagues and supervisors.

Education

  • Bachelor’s of Science in Computer Science, related field, or equivalent experience.

Experience

  • Four (4) – Six (6) year’s work related experience, preferably in an Information Technology environment.
  • Working knowledge of general policies and procedures. 
  • Strong Customer Relations skills.

SKILLS & ABILITIES

  • Working knowledge of MS Office products including Excel, Word, Outlook, and PowerPoint.
  • Working knowledge of computer systems including database management, data security, application selection, software systems development, and systems maintenance.
  • Strong relationship building skills with ability to collaborate and work effectively with internal colleagues and customer.    
  • Demonstrated teamwork and Organizational skills. 
  • Demonstrated excellent written and oral communication skills.
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