Omaha, NE · On-site
$19.50 - $26.75/hr
L1 Service Desk Support Work Location with Zip code: Omaha, NE 68102 - Onsite Duration of the project: 2+ Months Would you require the candidates to meet you for an in-person interview?: Video ...
Omaha, NE · On-site
$19.50 - $26.75/hr
L1 Service Desk Support Work Location with Zip code: Omaha, NE 68102 - Onsite Duration of the project: 2+ Months Would you require the candidates to meet you for an in-person interview?: Video ...
Title: L1 Service Desk Administrator Department: Managed Services Classification: Full-time, Exempt Location: Scottsdale, AZ Travel: * Answer all calls received through assigned call queues.
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Title: L1 Service Desk Administrator Department: Managed Services Classification: Full-time, Exempt Location: Scottsdale, AZ Travel: * Answer all calls received through assigned call queues.
GMI - Global Market Innovators is seeking an L1 Service Desk Administrator to serve as the first point of contact for their customer user base. The role involves answering calls, responding to ...
GMI - Global Market Innovators is seeking an L1 Service Desk Administrator to serve as the first point of contact for their customer user base. The role involves answering calls, responding to ...
Oak Brook, IL · On-site
$93K - $125K/yr
Own day-to-day L1 Service Desk operations. * Ensure consistent, high-quality customer support and ticket resolution. * Drive workforce planning, performance monitoring, and service optimization.
Oak Brook, IL · On-site
$93K - $125K/yr
Own day-to-day L1 Service Desk operations. * Ensure consistent, high-quality customer support and ticket resolution. * Drive workforce planning, performance monitoring, and service optimization.
West Lawn, PA · On-site
$22 - $26/hr
Service Desk Technician (L1) Reports To: Service Desk Supervisor FLSA: Non-Exempt Office Designation : In Office Office Location: Reading, PA, Elmwood Park, NJ, Stamford, CT, Mount Holly, NJ Summary ...
West Lawn, PA · On-site
$22 - $26/hr
Service Desk Technician (L1) Reports To: Service Desk Supervisor FLSA: Non-Exempt Office Designation : In Office Office Location: Reading, PA, Elmwood Park, NJ, Stamford, CT, Mount Holly, NJ Summary ...
Atlanta, GA · On-site
$40 - $42/hr
You will coordinate with L1 and L2 Service Desk teams, ensuring they are technically prepared and operationally ready to support our global user base. This role requires a high-level blend of Project ...
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Atlanta, GA · On-site
$40 - $42/hr
You will coordinate with L1 and L2 Service Desk teams, ensuring they are technically prepared and operationally ready to support our global user base. This role requires a high-level blend of Project ...
Oak Brook, IL · On-site
$100 - $125/hr
Own day-to-day L1 Service Desk operations. * Ensure consistent, high-quality customer support and ticket resolution. * Drive workforce planning, performance monitoring, and service optimization.
Oak Brook, IL · On-site
$100 - $125/hr
Own day-to-day L1 Service Desk operations. * Ensure consistent, high-quality customer support and ticket resolution. * Drive workforce planning, performance monitoring, and service optimization.
Oak Brook, IL · On-site
$93K - $125K/yr
Own day-to-day L1 Service Desk operations. * Ensure consistent, high-quality customer support and ticket resolution. * Drive workforce planning, performance monitoring, and service optimization.
Oak Brook, IL · On-site
$93K - $125K/yr
Own day-to-day L1 Service Desk operations. * Ensure consistent, high-quality customer support and ticket resolution. * Drive workforce planning, performance monitoring, and service optimization.
West Lawn, PA · On-site
$22 - $26/hr
Service Desk Technician (L1) Reports To: Service Desk Supervisor FLSA: Non-Exempt Office Designation : In Office Office Location: Reading, PA, Elmwood Park, NJ, Stamford, CT, Mount Holly, NJ Summary ...
West Lawn, PA · On-site
$22 - $26/hr
Service Desk Technician (L1) Reports To: Service Desk Supervisor FLSA: Non-Exempt Office Designation : In Office Office Location: Reading, PA, Elmwood Park, NJ, Stamford, CT, Mount Holly, NJ Summary ...
Sierra Vista, AZ · On-site
$17.75 - $24/hr
Help Desk Support Technician (DoD Service Desk) Location: Fort Huachuca, AZ (Onsite) Clearance: Active Secret Clearance preferred. Candidates with a current CompTIA A+, Network+, or Security ...
Sierra Vista, AZ · On-site
$17.75 - $24/hr
Help Desk Support Technician (DoD Service Desk) Location: Fort Huachuca, AZ (Onsite) Clearance: Active Secret Clearance preferred. Candidates with a current CompTIA A+, Network+, or Security ...
Key Responsibilities · Perform on-site deskside technical support for end-user hardware, peripherals, and devices · Handle and resolve tickets escalated from the L1 Service Desk, adhering to ...
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Key Responsibilities · Perform on-site deskside technical support for end-user hardware, peripherals, and devices · Handle and resolve tickets escalated from the L1 Service Desk, adhering to ...
... L1/L2 support for the Army on their SIPR Desk. The Army Enterprise Service Management platform is responsible for servicing Thousands of worldwide end users and customers in the defense space. With ...
... L1/L2 support for the Army on their SIPR Desk. The Army Enterprise Service Management platform is responsible for servicing Thousands of worldwide end users and customers in the defense space. With ...
Lakewood, CO · On-site
$20.50 - $28/hr
Service Desk L1 Sharp Solutions, Inc has an immediate need for a Tier I Technician -Level 1 for a new contract Task Order for the United States Geological Survey. The ideal candidate is a self ...
Lakewood, CO · On-site
$20.50 - $28/hr
Service Desk L1 Sharp Solutions, Inc has an immediate need for a Tier I Technician -Level 1 for a new contract Task Order for the United States Geological Survey. The ideal candidate is a self ...
Basic network troubleshooting (connectivity, switches, IP routing) and queue ticket management escalated from L1/Service Desk. * Availability: Must be willing to participate in a standard on-call ...
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Basic network troubleshooting (connectivity, switches, IP routing) and queue ticket management escalated from L1/Service Desk. * Availability: Must be willing to participate in a standard on-call ...
Stamford, CT · On-site
Service Desk Technician (L1) Reports To: Service Desk Supervisor FLSA: Non-Exempt Office Designation : In Office Office Location: Reading, PA, Mt. Holly, NJ, NYC, Elmwood Park, NJ, Stamford, CT ...
Stamford, CT · On-site
Service Desk Technician (L1) Reports To: Service Desk Supervisor FLSA: Non-Exempt Office Designation : In Office Office Location: Reading, PA, Mt. Holly, NJ, NYC, Elmwood Park, NJ, Stamford, CT ...
... L1/L2 support for the Army on their SIPR Desk. The Army Enterprise Service Management platform is responsible for servicing Thousands of worldwide end users and customers in the defense space. With ...
... L1/L2 support for the Army on their SIPR Desk. The Army Enterprise Service Management platform is responsible for servicing Thousands of worldwide end users and customers in the defense space. With ...
Acts as the primary technical escalation point for complex incidents and service requests from L1 Service Desk Technicians. * Responsible for identifying, prioritizing, and confirming problem ...
Acts as the primary technical escalation point for complex incidents and service requests from L1 Service Desk Technicians. * Responsible for identifying, prioritizing, and confirming problem ...
Chicago, IL · On-site
$60 - $80/hr
Acts as the primary technical escalation point for complex incidents and service requests from L1 Service Desk Technicians. * Responsible for identifying, prioritizing, and confirming problem ...
Chicago, IL · On-site
$60 - $80/hr
Acts as the primary technical escalation point for complex incidents and service requests from L1 Service Desk Technicians. * Responsible for identifying, prioritizing, and confirming problem ...
Basic network troubleshooting (connectivity, switches, IP routing) and queue ticket management escalated from L1/Service Desk. * Availability: Must be willing to participate in a standard on-call ...
Quick apply
Basic network troubleshooting (connectivity, switches, IP routing) and queue ticket management escalated from L1/Service Desk. * Availability: Must be willing to participate in a standard on-call ...
Acts as the primary technical escalation point for complex incidents and service requests from L1 Service Desk Technicians. * Responsible for identifying, prioritizing, and confirming problem ...
Acts as the primary technical escalation point for complex incidents and service requests from L1 Service Desk Technicians. * Responsible for identifying, prioritizing, and confirming problem ...
$11.06 - $13.37
1% of jobs
$13.37 - $15.69
5% of jobs
$15.69 - $18.01
8% of jobs
$19.26 is the 25th percentile. Wages below this are outliers.
$18.01 - $20.32
19% of jobs
$20.32 - $22.64
16% of jobs
The median wage is $22.70 / hr.
$22.64 - $24.96
19% of jobs
$26.16 is the 75th percentile. Wages above this are outliers.
$24.96 - $27.27
13% of jobs
$27.27 - $29.59
8% of jobs
$29.59 - $31.91
5% of jobs
$31.91 - $34.22
3% of jobs
$34.22 - $36.54
2% of jobs
$11
$23
$36
| Aspect | L1 Service Desk | Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, ITIL Foundation | CompTIA A+, HDI Support Center Analyst |
| Work Environment | Corporate IT support, remote and on-site | Help desks, call centers, remote support |
| Employer & Industry | IT service providers, large organizations | IT support companies, internal IT teams |
| Search & Comparison Intent | Understanding entry-level IT support roles | Clarifying support technician responsibilities |
The L1 Service Desk and Help Desk Technician roles are similar entry-level IT support positions. Both typically require certifications like CompTIA A+ and involve troubleshooting hardware and software issues in corporate or support center environments. The main difference lies in terminology and specific employer usage, with L1 Service Desk often used in larger organizations or IT service providers, while Help Desk Technician is common in smaller companies or internal support teams.
For L1 Service Desk jobs, the most frequently searched job titles are:
Omaha, NE • On-site
$19.50 - $26.75/hr
Other
Posted 21 days ago
Job title: L1 Service Desk Support
Work Location with Zip code: Omaha, NE 68102 - Onsite
Duration of the project: 2+ Months
Would you require the candidates to meet you for an in-person interview?: Video/Virtual Interview
Must have skills:
Entra ID, Exchange Online, SharePoint Online, OneDrive, Intune, Outlook troubleshooting, MFA support
Desired Skills
T2T migration exposure, device migration support
Domain
Agriculture / Agri Commodities Trading
Detailed Job Description:
• Provide L1 deskside support for M365 (Entra ID, Exchange Online, SharePoint Online, OneDrive, Intune)
• Handle Outlook issues, MFA/password issues, mailbox and access issues
• Support mobile device migration and user onboarding activities
• Provide support for M365 Tenant-to-Tenant (T2T) migration issues
• Coordinate with offshore teams for issue resolution and escalation
Minimum years of experience: 4-6 years
Education: Bachelor's or Master of Engineering
Sourced by ZipRecruiter
Diverse Lynx, based in Princeton, NJ, US, is a reputable company in the Information Technology sector. The firm, as reflected through its website diverselynx.com, specializes in delivering comprehensive IT solutions. These solutions range from IT consulting to robust digital transformation strategies, IT staffing, and full-time placements services. The company was established in 2008, and it prides itself on providing simplified, efficient technology solutions designed to meet the unique needs of each client.
It services
51 - 200 Employees
Princeton, NJ, US
2002
